Accomplished professional with extensive expertise in multi-unit operations management, systems implementation, and incident management. Demonstrates exceptional skills in client relationship management, strategic resource management, and capital investment planning. Proven track record in staff retention, health and safety compliance, and workforce training and development. Adept at contract review and recommendations, analytical problem-solving, and continuous improvements. Strong leadership skills with a focus on effective communication, performance monitoring, and interpersonal communication. Committed to building operational procedures that ensure safety consciousness and regulatory compliance while fostering intercultural competence. Career goals include driving change management initiatives and enhancing customer relationship building through innovative project management strategies.