Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Patrick Dee

CARDIFF,Wales

Summary

Class 2 driver, focused and reliable.

Licence held for 14 months, full driver CPC, and a valid Tacho card.

No points

Responsible individual. Strong and fit to lift, and transport heavy items.

Loyal employee, dedicated team player, proactive and hands-on in task completion.



Overview

22
22
years of professional experience

Work history

Class 2 HGV driver

Dnata Catering
Bristol, Bristol
04.2025 - 07.2025
  • Collecting and loading of Inflight catering equipment onto a 17 tonne rigid vehicle.
  • Driving airside, to ensure products are delivered safely on time to the aircraft
  • Liaise with Cabin Crew from to facilitate the transfer of catering equipment to and from the vehicle to the aircraft
  • Occasional delivery of stock to other units.
  • Working as part of a team in a fast-paced environment.
  • Assisting in loading and unloading goods.
  • Performed regular vehicle checks for optimal performance.
  • Followed health and safety protocols while handling heavy goods.
  • Handled paperwork accurately for smooth operations.
  • Operated tail lift safely to load , and unload goods.

HGV class 2 driver

Starbucks
Avonmouth, Bristol
11.2024 - 12.2024
  • Completed handballing and lifting to facilitate smooth deliveries.
  • Adhered to all traffic laws whilst ensuring a safe driving record.
  • Managed paperwork efficiently, including invoices and delivery confirmation slips.
  • Improved fuel efficiency by adopting eco-driving techniques.
  • Operated tail lift safely to move cages and dollies.
  • Guaranteed timely, safe and damage-free delivery of food goods.

HGV class 2 driver

Dominoes
Avonmouth, Bristol
10.2024 - 11.2024
  • Completed handballing and lifting to facilitate smooth deliveries.
  • Adhered to all traffic laws whilst ensuring a safe driving record.
  • Operated tail lift safely to move cages and dollies.
  • Completed delivery documentation promptly to track orders and incidents.
  • Guaranteed timely, safe and damage-free delivery of food goods.
  • Performed full load and multi-drop deliveries.
  • Conducted daily walkaround checks to verify vehicle roadworthiness.

HGV class 2 driver

Driver Hire Agency
Cardiff
05.2024 - 10.2024
  • Promoted safety by conducting emergency breakdown procedures properly.
  • Managed paperwork efficiently, including invoices and delivery confirmation slips.
  • Performed numerous full load and multi-drop deliveries.
  • Exhibited excellent communication skills to deliver high quality customer service.
  • Ensured proofs of deliveries were consistently signed.
  • Secured lorry loads appropriately to eliminate damage and risk.
  • Stored goods strategically for accessibility purposes.

Customer service administrator

SSE/OVO Energy
Cardiff
04.2003 - 12.2023
  • Dealt efficiently with customer complaints, promoting positive brand image.
  • Handled high-volume calls in a professional manner.
  • Documented all customer interactions for reference and analysis.
  • Maintained customer database, ensuring accuracy and confidentiality.
  • Managed challenging situations with tact and diplomacy, maintaining positive relations.
  • Coordinated with other departments for seamless service delivery.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Managed customer complaints with prompt, mutually beneficial resolutions.
  • Completed documentation and logs each day, generating detailed weekly reports.
  • Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
  • Set appointments with field teams to carry out service changes or deliver new products.
  • Prepared necessary forms to complete transactions.
  • Listened actively to offer accurate information and best solution to their needs.
  • Trained new employees on company policies and procedures, bolstering performance standards.

Education

GCSEs -

Howardian High School
Cardiff

Skills

  • Box truck experience
  • Curtain side truck experience
  • Tail-lift operation
  • Hazard perception
  • Fuel-efficient driving
  • Trunking delivery

Affiliations

  • Travel, Cooking, Various sports

Timeline

Class 2 HGV driver

Dnata Catering
04.2025 - 07.2025

HGV class 2 driver

Starbucks
11.2024 - 12.2024

HGV class 2 driver

Dominoes
10.2024 - 11.2024

HGV class 2 driver

Driver Hire Agency
05.2024 - 10.2024

Customer service administrator

SSE/OVO Energy
04.2003 - 12.2023

GCSEs -

Howardian High School

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Patrick Dee