Summary
Work history
Education
Skills
Accomplishments
Work availability
Timeline
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Patricia Gascoigne

National Account Coordinator
SAWBRIDGEWORTH,HERTFORDSHIRE
Patricia Gascoigne

Summary

Hard-working National Account Coordinator with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Willing to take on greater responsibilities to meet team goals.

Work history

4 Aces Ltd
Harlow, Essex

National Sales Coordinator
08.2021 - Current

Job overview

  • Prioritise personal workload effectively to meet sales and productivity targets.
  • Project manager on new CRM system being implemented
  • Input orders onto internal system to maintain updated sales records.
  • Offer customer-centric solutions in fast-paced environment to achieve high customer satisfaction.
  • Cultivate strong customer relationships by delivering exceptional customer service.
  • Work cross-functionally, communicating with team members at multiple levels to deliver first-class customer service.
  • Complete administrative duties promptly and to meet company standards.
  • Managing customer rebates
  • Deputise for Sales Office Manager in their absence
  • Produce monthly sales reports for all Sales Representatives

Tabbers Ltd, Aces Ltd
Harlow

Finance Assistant/Credit Controller
08.2020 - 07.2021

Job overview

  • Process all invoices and credit notes
  • Credit control and management of the Sales Ledger
  • Process and managing customer rebates
  • Process supplier invoices
  • Management of the Purchase Ledger
  • Process payroll
  • Taking customer card payments
  • Administration duties

4 Aces Ltd
Harlow

Accounts Assistant
01.2016 - 08.2020

Job overview

  • Process all customer invoices and credit notes
  • Process all supplier invoices
  • Daily banking / bank reconciliation
  • Produce weekly/monthly financial information for management
  • Processed and submitting monthly Intrastat and EC Sales reports for HMRC
  • Checking and processing all import VAT and duty invoices
  • Process payroll when required
  • Process all sterling and foreign payments
  • Process Journals when required
  • Resolving customer and supplier queries
  • Credit control
  • Cash allocation on sales ledger
  • Taking customer card payments

Bupa Home Healthcare
Harlow, Essex

Patient Services Coordinator
03.2015 - 10.2015

Job overview

  • Answering internal and external calls
  • Pre-delivery call with patient to conduct stock take, confirm delivery date and details
  • Make any amendments to patients ancillary items
  • Assist with customer queries and follow up actions as required
  • Liaise with other operational teams to resolve any issues on the day of delivery
  • Re-arrange any failed deliveries
  • Arrange collection of equipment or drugs from patients
  • Accurate recording of patient notes
  • Dealing with any patient complaints and escalating where appropriate
  • Accurately record any suspect adverse drug reactions and product complaints
  • Manage and action mailboxes Invoice Administrator Orion
  • Manage and respond to incoming emails promptly to maintain high-quality services.

Orion Alloys Ltd
Harlow

Invoice Administrator
03.2008 - 02.2015

Job overview

  • Process all customer invoices
  • Liaising with warehouse to resolve queries
  • Effectively manage incoming and outgoing mail to maximise office efficiency.
  • Manage office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.

Education

Harlow College
Harlow

AAT Level 2 from Accounting
09.2018 - 06.2019

Harlow ITeC

NVQ Level 3 from Business Administration
11.1998 - 06.2002

St Mark's RC School
Harlow

GCSEs from Various
09.1992 - 06.1998

Skills

  • Knowledge of Accounting software
  • Problem-solving
  • Leadership
  • Customer-focused
  • Time management
  • Payroll administration
  • Communication skills
  • First Aid qualified

Accomplishments

  • Collaborated with team of three in development of CRM implementation.
Availability
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Timeline

National Sales Coordinator

4 Aces Ltd
08.2021 - Current

Finance Assistant/Credit Controller

Tabbers Ltd, Aces Ltd
08.2020 - 07.2021

Harlow College

AAT Level 2 from Accounting
09.2018 - 06.2019

Accounts Assistant

4 Aces Ltd
01.2016 - 08.2020

Patient Services Coordinator

Bupa Home Healthcare
03.2015 - 10.2015

Invoice Administrator

Orion Alloys Ltd
03.2008 - 02.2015

Harlow ITeC

NVQ Level 3 from Business Administration
11.1998 - 06.2002

St Mark's RC School

GCSEs from Various
09.1992 - 06.1998
Patricia GascoigneNational Account Coordinator