Patricia Murindagomo
Leicester
Summary
A highly motivated professional with exceptional communication skills and a proven track record in team collaboration. Demonstrates strong time management abilities and a quick learning aptitude, consistently accepting challenges with determination and persistence. Committed to responsibility and self-motivation, aiming to leverage these competencies towards achieving career goals in a dynamic work environment. Friendly and driven, bringing excellent communication and problem-solving skills to table.
Overview
9
9
years of professional experience
4034
4034
years of post-secondary education
Work history
SALE ASSOCIATE
River island
Leicester
2024.10 - 2026.02
- Identified customer needs and recommended products to deliver exceptional service.
- Achieved and surpassed sales targets through effective upselling techniques.
- Managed cash, card, and digital transactions with precision.
- Maintained store standards by overseeing stock replenishment and visual merchandising.
- Resolved customer complaints and queries promptly and professionally.
- Collaborated with team members to enhance store performance and achieve goals.
- Created visually appealing merchandise displays attracting more foot traffic into the store.
SUPPORT WORKER
Apollo Care and Support
Leicester
2021.11 - 2024.07
- Delivered compassionate, person-centred care to enhance individual independence and wellbeing.
- Assisted with daily living activities, including meal preparation, housekeeping, and mobility support.
- Monitored and documented progress, updating care plans as required.
- Provided emotional support to foster trust and encourage social inclusion.
- Collaborated with healthcare professionals and families to ensure consistent high-quality support.
- Ensured adherence to health and safety regulations, safeguarding measures, and confidentiality policies.
- Provided companionship during outings contributing to an active social life for clients.
- Helped achieve patient independence through guided tasks and activities.
BAR SUPERVISOR
The Locker Room
Leicester
2017.09 - 2021.08
- Mixed beverages using diverse ingredients, including liquor, bitters, and fruits.
- Provided exceptional customer service by fulfilling requests and enhancing experiences.
- Maintained cleanliness of bar, tables, and work area to ensure hygiene standards.
- Prepared bar area daily, processed orders, and managed stock levels effectively.
- Ensured bar was well-stocked with essential supplies, including mixers and glassware.
- Promoted venue events, attracting new clientele.
- Verified customer IDs to comply with legal regulations.
- Enhanced customer satisfaction by managing bar operations efficiently.
FRONT OF HOUSE
The Belmont Hotel
Leicester
2018.06 - 2018.09
- Provided detailed product knowledge of food and drink pairings while upselling items to improve sales and customer experience.
- Memorised customer food and drink orders and effectively liaised with back of house staff to deliver the order promptly.
- Prepared table cheque and processed cash and card payments with accuracy.
WAITRESS
Morningside Arena Leicester
Leicester
2017.03 - 2017.07
- Delivered exceptional customer service while demonstrating comprehensive menu knowledge.
- Collaborated with team members to ensure enjoyable experiences for customers.
- Assisted bar staff by efficiently taking drink orders and confirming accuracy of orders.
- Accommodated special event needs, provided customised services for parties.
Education
GCSEs - Secondary School Education
Sir Jonathan North College
Leicester /2011 - 2014.06
A-Levels -
Leicester College Freemen’s Park Campus
Leicester /2014 - 2018.06
Skills
- Communication skills
- Team collaboration
- Quick learner
- Time management
- Challenge acceptance
- Self-motivation
- Determination and persistence
- Responsibility
Affiliations
- Reading
- Drawing
- Hiking
- Spending quality with friends and family
- Self care
- Traveling
Timeline
SALE ASSOCIATE
River island
2024.10 - 2026.02
SUPPORT WORKER
Apollo Care and Support
2021.11 - 2024.07
FRONT OF HOUSE
The Belmont Hotel
2018.06 - 2018.09
BAR SUPERVISOR
The Locker Room
2017.09 - 2021.08
WAITRESS
Morningside Arena Leicester
2017.03 - 2017.07
GCSEs - Secondary School Education
Sir Jonathan North College
/2011 - 2014.06
A-Levels -
Leicester College Freemen’s Park Campus
/2014 - 2018.06