Patricia Morales Chaparro
Summary
Industrial Manager experienced in:
• Standardization and centralization of key processes.
• Implementation of products.
• Keeping and attracting business.
• Project Management
Overview
16
16
years of professional experience
Work History
Projects and Initiatives Advisor
ExxonMobil
01.2023 - Current
- Managed the coordination of change and improvement initiatives to elevate customer experience.
- Performed risk and impact assessments to ensure timely, budget-friendly, and specification-compliant project completion.
- Effectively oversaw the progress of project team, resulting in a seamless Change in control and handover to operational team.
IC Project Manager
ADP
04.2021 - 09.2022
- Managed implementation of international payrolls across EMEA, Asia Pacific, and America integrating global practices with local regulatory demands.
- Managed Customer relationship throughout implementation phase until service transition.
- Led System integration teams, internal and external payroll teams to ensure on-time and smooth implementations.
Implementation Consultant
ADP
02.2020 - 03.2021
- Onboarded customers onto payroll system and global process.
- Performed payroll country specifics analysis and system setup.
- Coordinated payroll testing and facilitated the transition to service as well as post-payroll activities.
Client Account Manager / Team Lead
ADP
02.2018 - 01.2020
- Ensured quality and on-time delivery of global payrolls for smooth pay runs.
- Foster an atmosphere of collaboration among stakeholders and provide suggestions for enhancing processes.
- Coordinated international team on payrolls activities, overseeing year-end and monthly tax tasks.
Business Development Manager
AIESEC Voluntary Program
03.2017 - 06.2017
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Conducted market research and identified potential partners in an entrepreneurship program for startups.
Commercial Manager
AXA Assistance
03.2014 - 02.2017
- Defined business models, elaborated economic and service proposals, and negotiated them.
- Maintained oversight of service level agreement compliance.
- Designed, led, and controlled projects to maintain and acquire business.
New Products Implementation Analyst
Credifiel
03.2013 - 02.2014
- Analyzed the impact by new products launching.
- Created flowcharts, processes (as-is / to-be) and policies.
- Elaborated requirements for Oracle EBS and Siebel systems.
- Led system development tests.
Process Analyst
Aliat Universidades
01.2012 - 02.2013
- Documented processes (as-is / to-be) and policies.
- Created flowcharts according to OSSAD methodology.
- Established key performance indicators.
Projects Vicepresident
AIESEC Voluntary Program
09.2008 - 08.2011
- Developed strategic plans for local committee.
- Selected, trained and structured work team.
- Developed and evaluated team members' performance.
- Managed leadership development projects.
Education
Bachelor of Arts - Industrial Management
Instituto Politécnico Nacional
Mexico City06.2010
Skills
- Stakeholders Management
- Strategic Planning
- Analytical skills
- Project Management
Languages
Spanish
Native language
English
Advanced
C1
French
Beginner
A1
Hungarian
Beginner
A1
Timeline
Projects and Initiatives Advisor
ExxonMobil
01.2023 - Current
IC Project Manager
ADP
04.2021 - 09.2022
Implementation Consultant
ADP
02.2020 - 03.2021
Client Account Manager / Team Lead
ADP
02.2018 - 01.2020
Business Development Manager
AIESEC Voluntary Program
03.2017 - 06.2017
Commercial Manager
AXA Assistance
03.2014 - 02.2017
New Products Implementation Analyst
Credifiel
03.2013 - 02.2014
Process Analyst
Aliat Universidades
01.2012 - 02.2013
Projects Vicepresident
AIESEC Voluntary Program
09.2008 - 08.2011
Bachelor of Arts - Industrial Management
Instituto Politécnico Nacional
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