I am an energetic and motivated employee with strong communication and organisational skills. Experienced in supporting operations through administrative tasks such as filing, data entry, and document management. Adept at multi-tasking, coordinating group discussions, and assisting with project management. I am seeking an administration role to expand my knowledge of business management. I am hardworking, eager to learn, and committed to achieving both organisational goals and my own professional ambitions.
Overview
7
7
years of professional experience
Work history
Team leader
SBD
Sheffield, South Yorkshire
01.2021 - Current
Coordinated daily tasks, ensuring smooth workflow within the team.
Coached team members through new or difficult workflows.
Delegated tasks to make best use of individuals' skills.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Reported on team performance to higher leadership, proactively offering action for areas of improvement.
Monitored health and safety measures for guaranteed compliance.
Supported new hires through onboarding process for speedy and successful training.
Supported team to overcome new challenges by forecasting knowledge and skills gaps.
Conducted regular performance reviews to identify areas of improvement for each team member.
Collaborated with colleagues from different backgrounds to tackle new challenges.
Promoted professionalism among staff to develop productive relationships.
Fostered a high-performing environment to drive productivity and quality.
Led project coordination, resulting in timely delivery.
Submitted timely reports which provided critical updates on various projects.
Supported accurate record-keeping with proficient data entry skills.
Collaborated with HR officers during recruitment process to streamline candidate screening.
Maintained stock levels to avoid shortages in office supplies.
Interacted professionally with clients providing excellent service at all times.
Initiated purchase orders for office supplies ensuring cost-effective procurement.
Supported staff with administrative needs for photocopying, faxing and filing.
Sorted and organised different types of information by document type, personnel or location.
Stock associate/ Brand Rep
Hollister
Sheffield
01.2019 - 08.2020
Sorted items into correct locations to keep good shop order.
Assisted customers in locating desired products quickly and efficiently.
Checked sales reports to create stock room replenishment lists.
Collaborated with team members to replenish items on shop floor.
Maintained neat and clean store areas in line with health and safety policies.
Maintained a tidy and organised stockroom.
Analysed inventory metrics and reported on findings to improve procurement strategies.
Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Trained new staff on customer service protocols to maintain high standards of service across the board.
Education
ECDL - Level 1 -
Sheffield College
Sheffield
Business Administration Level 1, 2 & 3 - Business
Sheffield College
Sheffield
Text Processing Level 2 & 3 -
Sheffield College
Sheffield
Business Level 3 - Business
Hillsborough College
Sheffield
Level 3 National Extended Diploma in Business - Business
Hillsborough College
Sheffield
Skills
Leadership skills
Team supervision
Positive attitude
Time-management
Self-motivation
Time efficiency
Knowledge sharing
Active listening
Creative thinking
Report-writing
Stock management
Languages
Slovak
Advanced
C1
English
Advanced
C1
Timeline
Team leader
SBD
01.2021 - Current
Stock associate/ Brand Rep
Hollister
01.2019 - 08.2020
ECDL - Level 1 -
Sheffield College
Business Administration Level 1, 2 & 3 - Business
Sheffield College
Text Processing Level 2 & 3 -
Sheffield College
Business Level 3 - Business
Hillsborough College
Level 3 National Extended Diploma in Business - Business