Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.
Created positive relationships with clients through practical support and companionship, improving overall quality of life.
Aided clients with bedtime routines, washing and dressing.
Monitored clients' physical and mental health, reporting concerns to management for swift action.
Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
Assisted clients with daily household tasks including cleaning, laundry and food preparation.
Assisted clients with daily household cleaning, laundry and food preparation.
Ensured clients were correctly taking prescribed medications, maintaining optimal health.
Administered client medication with care and precision, prioritising health and comfort.
Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
Maintained client dignity and respect throughout dressing, showering and toileting.
Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
Maintained hygienic living environments through regular cleaning.
Cooked, cleaned and provided companionship to elderly patients.
Publican
Pengam Constitutional Club
Glanynant, Pengam
2015.09 - 2023.07
Advised on staff recruitment, providing induction and continuous training of all staff to improve levels of knowledge, confidence and ability.
Kept constant awareness of any changes in food handling standards and other relevant legislation.
Organised monthly live entertainment, delivering high average takings.
Prepared annual budgets and staffing levels, encouraging managers and staff to be aware of parameters.
Checked invoices against delivery notes and resolved any discrepancies with supplier before releasing for payment.
Observed strict confidentiality of all spoken and written personal information.
Liaised with local parish council, police and community members on events and community safety.
Oversaw maintenance of building, equipment and fixtures to uphold high standards of cleanliness, safety and security.
Communicated details of upcoming events, promotions and menu changes with all staff.
Prepared and monitored staff rotas to meet business needs, providing adequate cover at all times.
Reconciled weekly takings.
Resolved staff and customer complaints, challenges and enquiries.
Completed and submitted monthly reports to business manager.
Managed inventory in stock week-to-week.
Managed 6 staff and daily operations for constitutional pub.
Foster carer
Fostering Solutions
Cardiff, Cardiff
2013.07 - 2015.09
Responded to behavioural crisis situations, applying least restrictive intervention methods.
Set fair boundaries with appropriate levels and methods of discipline.
Earned ongoing recognition from foster care agency for best practice across
Encouraged children to express views and opinions to increase confidence and openess.
Carried out child care plans whilst maintaining awareness of children's changing needs.
Comforted children during times of crisis to provide security and safety measures.
Provided 24-hour day to day care of infants to adolescents to manage daily needs.
Collaborated with supervising social worker and reviewing officers for optimal care.
Taught socially acceptable ways to behave and communicate, reinforcing appropriate behaviours through trauma-informed care.
Facilitated further skill development by providing effective mentoring in life skills.
Established close relationships with community resources, teachers and health professionals to meet children's development needs.
Participated in community events and activities to encourage regular interaction for more stability.
Met ongoing medical needs of children by coordinating with specialists.
Remembered children's life history by saving mementos, keepsakes and photographs.
Logged significant events throughout placement and contributed to reviews, case conferences and court hearings.
Advocated for social, emotional and educational stability of children with complex emotional and behavioural needs.
Fostered accepting, respectful and warm environment to establish safety and security for children.
Publican
Punch Taverns
Cefn Hengoed, Hengoed
2002.06 - 2004.06
Advised on staff recruitment, providing induction and continuous training of all staff to improve levels of knowledge, confidence and ability.
Kept constant awareness of any changes in food handling standards and other relevant legislation.
Resolved staff and customer complaints, challenges and enquiries.
Organised monthly live entertainment, delivering good average takings.
Checked invoices against delivery notes and resolved any discrepancies with supplier before releasing for payment.
Observed strict confidentiality of all spoken and written personal information.
Oversaw maintenance of building, equipment and fixtures to uphold high standards of cleanliness, safety and security.
Communicated details of upcoming events, promotions and menu changes with all staff.
Prepared and monitored staff rotas to meet business needs, providing adequate cover at all times.
Reconciled weekly takings.
Checked licenses to be in line with current legislation.
Created welcoming environment and correct ambiance to generate customer loyalty and maintain highest professional standards.
Managed 5/6 staff and daily operations for [Type] pub.
Managed inventory of stock week-to-week.
Education
St Cenydd School, Caerphilly
Skills
I have good all round skills from varying posts within the hospitality industry I have worked as a landlady as well as a steward and can manage all areas from staffing to budgets and anything in between