Patricia Cooper
Essex,United Kingdom
Summary
A highly motivated and professional individual with excellent verbal and written communication skills, adept at negotiating at management level and working effectively under pressure. Demonstrates strong influencing skills and a positive approach to work, with a proven ability to organise time efficiently in fast-moving environments. Committed to mentoring junior staff and leading teams while maintaining a patient-focused approach. Career goals include further enhancing leadership capabilities and contributing to organizational success through strategic planning and effective communication.
Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
Well organized and forward-thinking in managing patient needs particularly around acquired brain injury, complex case management including tracheostomy care and PEG care and administration of feeds.
Overview
42
42
years of professional experience
3
3
years of post-secondary education
Work history
Regional Clinical Development Nurse
Barchester Healthcare
Basingstoke, Hampshire
05.2025 - 07.2025
- Oversaw clinical governance across 8 care homes (Essex & Basingstoke)
- Led audits on SOVA, wound care, nutrition, falls, incidents, and medication
- Provided clinical training and support plan reviews
- Delivered clinical training
- Leading nursing and care staff with any clinical issues identified
- Complex case management for residents with acquired brain injury
- Tracheostomy and PEG care
- Supporting all general managers and deputy managers for each care home
Discharge Team Sister
Interim HCRG Care Group
Gravesham, Kent
01.2025 - 05.2025
- Led CHC checklist completion for patients discharged across pathways 1–3
- Supervised junior nurses and provided CHC process training
- Coordinated care packages and liaised with MDT
Homecare Nurse Assessor (Agency)
Coyles Personnel
HERTFORD, HERTFORDSHIRE
10.2024 - 04.2025
- Completed assessments for patients with acquired brain injury
- Supervised junior staff, contributed to discharge planning
- Signing off competencies when
- Enhanced patient understanding of medical conditions through clear explanation and education.
- Provided high-quality patient care by administering medication, monitoring vital signs and communicating with patients.
- Supervised junior staff members demonstrating proper nursing techniques as required in home-care settings.
- Maintained detailed records of patients' treatments, allergies, dietary restrictions enhancing overall quality of healthcare service provided.
- Facilitated therapeutic communication, promoting emotional well-being of patients.
Assessment & Compliance Nurse
Bramley Healthcare
STRATFORD, LONDON
07.2024 - 09.2024
- Assessed suitability of complex patients for admission across 9 care homes
- Led assessments for mental health, ABI, and LD patients
- MDT meetings regarding placements for patients with mental health conditions
- Delivered staff supervisions and documentation training
- Supported care home compliance and clinical development
Parkinson’s Disease Nurse Specialist (Project)
Pharmaceutical Company
LIVERPOOL, LIVERPOOL
05.2024 - 06.2024
- Assessing patient’s criteria for medication administration as part of project
- Educated patients and professionals on new injectable medication via pump
- Provided training, response testing, and follow-ups in hospitals and homes
- Liaised with neurology consultants, attended regional training and updates
- Rapport building with patients and families whilst throughout treatment process.
- Provided exceptional patient care resulting in improved patient satisfaction levels.
- Participated in regular skills training sessions to stay updated with current best practices.
- Coordinated with multidisciplinary health care team members to optimise patient outcomes.
- Advocated for the rights of patients whilst maintaining ethical standards in nursing practice.
- Utilised latest clinical technology for efficient delivery of nursing services.
Continuing Healthcare nurse assessor
Various integrated care boards
VARIOUS LOCATIONS, KENT, LONDON, ESSEX, SUFFOLK, SURREY, SUSSEX
05.2022 - 04.2024
- 28-day cases, both checklists and DST meetings face to face.
- Complex cases and Learning disability
- Cases include neurological conditions: MS, MND, Stroke, Parkinson’s disease, Autism, Learning disability, Downs syndrome, and patients with challenging behaviours, Dementia
- Nursing Homes and patients residing in their own homes
- MCA
- Attending both residential and nursing homes to review all care plans and risk assessments and MAR charts to use as evidence for MDT meetings.
- Offering advice to care home staff if any needs arise during the MDT meetings and to refer to other healthcare professionals as required.
- Give guidance on care plans and any medication issues for staff as required.
- Liaise with GPs, patients, families and other members of MDT.
- Ensure all care plans and risk assessments are up to date prior to MDT meeting.
- Carrying out full assessments including nutrition, continence care and other care domains relevant to patient’s care needs
- Built strong relationships with patients and their families achieving trust and respect.
- Collaborated with multidisciplinary team members to deliver holistic care.
- Managed a heavy caseload without compromising on the quality of care delivered.
- Educated patients on disease management, leading to improved self-care practices.
- Administered medication, enhancing patient health outcomes.
RAPID RESPONSE COMMUNITY NURSE
North East London Foundation Trust
Thurrock, Essex
12.2021 - 05.2022
- Carrying out holistic assessments for patients care and treatment
- Continence assessments and continence care products
- Male and female catheterization
- Suprapubic catheterization.
- Bladder washout irrigations
- Bladder scanning as required
- Wound care
- Bowel care and manual evacuation
- PEG feeding and syringe driver care
- Administration of medication via PEG tube
- Leg ulcer management
- End of life care
- Intravenous antibiotics administering
- Intra muscular injections
- Insulin and diabetic care
- Working as part of a MDT
- Responded promptly to emergencies, provided immediate care where necessary.
- Maintained confidentiality in all aspects of nursing practice.
- Administered medication to manage symptoms effectively.
- Conducted home visits, ensured patient comfort.
- Assisted families with end-of-life care decisions for peaceful transitions.
- Coordinated with multidisciplinary team for seamless service provision.
- Prioritised dignity and compassion to provide highly regarded end-of-life care.
- Managed personal caseload of 20+ patients.
CONTINUING HEALTHCARE NURSE SPECIALIST
Various integrated care boards
Various, Kent, Essex, Sussex, Surrey, Suffok, London
09.2021 - 05.2022
- Undertaking Triage for discharges from local hospitals
- Appeals meetings and panel member
- Continence assessments
- FNC reviews as required
- Assisting to clear backlog of DST assessments
- Verifying checklists and DSTs for quality
- System used for logging assessments ADAM SPROC
- Complex case management
- Attending both residential and nursing homes to review all care plans and risk assessments and MAR charts to use as evidence for MDT meetings.
- Offering advice to care home staff if any needs arise during the MDT meetings and to refer to other healthcare professionals as required.
- Liaise with GPs, patients, families and other members of MDT.
- Ensure all care plans and risk assessments are up to date prior to MDT meeting.
- Carrying out complex case management for patients to be assessed to see if they meet criteria for CHC primary healthcare funding.
- Various cases also including patients with severe Learning Disabilities.
- Assisting the CCGs to work through a back log of cases.
- Carrying out meetings via telephone and zoom with families and patients and to discuss with social worker and care home managers when appropriate to determine eligibility.
- Mental Capacity Assessments to be undertaken.
- Case Management also undertaken
- Managed a heavy caseload without compromising on the quality of care delivered.
- Coordinated discharge planning, reducing hospital readmission rates.
- Participated in continuous professional development activities to stay updated with latest healthcare practices.
- Maintained detailed records to ensure consistent delivery of patient care.
- Delivered high standard nursing care resulting in increased patient satisfaction levels.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
AGENCY NURSE FOR RAPID RESPONSE TEAM BAND 6
NELFT
Thurrock, Essex
11.2019 - 06.2020
- Undertaking holistic assessments of patient’s in crisis
- Telephone calls to patient’s with various conditions offering advice during crisis times and to prevent hospital admission.
- Triaging tasks coming into rapid response office and telephone calls to patients or family members.
- Offering advice to care workers in the community and care homes to prevent failed discharges.
- Case management on a day to day basis in the community
- Wound management
- Intravenous medication administered via PICC/Hickman lines
- Catheterisation for both male and female patients
- Supra pubic catheterization
- Working within the team of social workers also.
- Undertaking CHC checklists and raising Decision Support Tool meetings with the CCG.
- To see if patients in the community are illegible for CHC funding.
- Following the guidance from the NHS CHC framework.
- Commencing fast track paperwork for patients who are illegible for fast track due to end of life pathway.
- Chest reviews for patients with Chest conditions
- Diabetic care
- Administration of injections
- End of life medication administration.
- Welfare checks with social workers
- Autonomous working out in the community
- Nursing patients with continence needs due to many health related conditions.
- Handled emergency situations swiftly, reducing risk factors significantly.
- Developed individualised care plans for improved patient experience.
- Educated families about disease management and prevention strategies to enhance family coping skills.
- Administered patient medications to improve health outcomes.
- Coordinated with multidisciplinary teams for holistic care provision.
- Established continuity of care by maintaining accurate treatment records for patients.
- Interpreted and evaluated diagnostic tests to identify patient conditions and enable swift treatment.
- Provided effective and efficient nursing services to 20+ patients in fast-paced hospital and care home environments.
CAREER BREAK AS CARING FOR UNWELL MOTHER
N/A
N/A, N/A
12.2018 - 05.2019
CONTINUING HEALTHCARE NURSE SPECIALIST
Various integrated care boards
Various, Various
12.2014 - 12.2018
- Working as a self- employed contractor for various Clinical Commissioning Groups throughout Essex, Kent, and London
- Working from NHS continuing healthcare framework carrying out holistic robust assessments to see if patients meet the criteria for NHS funding or social service funding.
- Leading multi-disciplinary team meetings with patients and families
- Mental capacity assessments
- Undertaking project work for full assessments and checklist completions for patients in care homes, hospital settings and own homes in the community
- Fast track assessments for end- of- life patients
- Complex case management for various neurological conditions
- Leading a team of other nurses verifying their reports
- Liaising with GP, specialist nurses, consultants, SALT, Dietician, Physio to review patients needs and ensure placements are appropriate for the patients.
- Some cases are reviewed and to establish continuing of healthcare funding.
- MDT decision support tool meetings. This also involves the patient and families if able.
- To carry out MCA 1’s for patients prior to the process taking place to see if they have capacity to participate in the assessment.
- To liaise with all members of the multidisciplinary teams and good communication in order to ensure continuity of the care packages.
- Many patients in the community had learning difficulties and other complex needs.
- Many patients had learning difficulties and complex health needs.
- Various neurological conditions including Epilepsy, Multiple Sclerosis, Parkinsons Disease, Motor Neurone Disease.
- The involvement of any IMCA for these patients was at times required.
- MCA documentation completed prior to these assessments.
- A full assessment was always completed holistically.
- Managed a heavy caseload without compromising on the quality of care delivered.
- Coordinated discharge planning, reducing hospital readmission rates.
- Participated in continuous professional development activities to stay updated with latest healthcare practices.
- Established positive rapport with patients and families through active listening and compassionate care.
Nurse training and nursing career
Orsett and Basildon Hospitals, Community nursing
Thurrock, Essex
02.1983 - 12.2014
- Experiences within the following specialities: General Surgery, General Medicine, Elderly Care, Community Nursing.
- Championed the implementation of evidence-based practice within the nursing team.
- Collaborated with multidisciplinary team for improved patient outcomes.
- Demonstrated excellent interpersonal skills, fostering strong relationships with colleagues and patients alike.
- Assisted doctors during procedures, ensuring successful operations.
- Delivered health education programmes to promote community health awareness.
- Provided high quality patient care by administering medication, conducting routine checks and updating medical records.
- Facilitated the recovery of patients through constant monitoring and evaluation of condition.
- Delivered life support with updated first aid and CPR training.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Conducted informative handovers at shift end through concise and accurate reporting and communication.
- Assisted patients with healing and recovery after surgery.
- Mentored student and junior nurses, building confidence and competence to ensure outstanding patient provisions.
- Participated in health education programmes and nurse education activities in clinical and community settings.
- Complied with quality healthcare standards to uphold hospital reputation.
Education
DEGREE EQUIVALENT - NURSING
ORSETT HOSPITAL SCHOOL OF NURSING
ESSEX, UK 02.1983 - 02.1985
EQUIVALENT DEGREE REGISTERED GENERAL NURSE - NURSING FOR RGN
ORSETT HOSPITAL SCHOOL OF NURSING
ESSEX, UK 05.1991 - 06.1992
Skills
- Excellent verbal and written communication skills
- Patient focused
- Strong influencing skills
- Effective organisational and planning skills
- Motivated team leader
- Mentor of junior staff
- Ability to negotiate at management level
- Ability to organise time effectively in a fastmoving environment
- Ability to work well under pressure and under tight deadlines
- Ability to communicate clearly and effectively with patients, managers, professional bodies, and colleagues
- Highly motivated
- Ability to work on own initiative
- Ability to work individually or as part of a team
- Professional and approachable
- Positive approach to work
- Calm during stressful situations
- Mentor and leadership skills
- Confident
- Professional
- Keep up to date with own professional development
- Proficient in digital platforms
- Up to date with all statutory and mandatory training
- Adaptable
- Nurse leadership
- Palliative care expertise
- Falls risk identification
- Oxygen administration
- Elderly care competencies
- Healthcare quality improvement
- Catheter and tracheotomy care
- Patient education
- Infection control procedures
- Caseload management
- Chronic wound care
- Care procedure knowledge
- Basic Life Support Certification
- Clinical care
- Wound dressing
- Complex medical care
Custom
- CHC assessments (checklist, DST, retrospective)
- Complex case management (ABI, MS, MND, PD, Dementia, LD)
- Tracheostomy, PEG care, medication administration via PEG
- Clinical audits, compliance, and care plan reviews
- Personal Health Budget coordination
- Training delivery: documentation, medication, tissue viability
- Experienced in PCS, and Enable systems for care planning
- Mental capacity assessments (MCA)
- Multidisciplinary collaboration and case reviews
- Staff supervisions
- Return to work interviews
- Appraisals and action plans
- Signing off staff competencies following clinical training
Affiliations
Cooking
Charity walks
Swimming
Family time
Timeline
Regional Clinical Development Nurse
Barchester Healthcare
05.2025 - 07.2025
Discharge Team Sister
Interim HCRG Care Group
01.2025 - 05.2025
Homecare Nurse Assessor (Agency)
Coyles Personnel
10.2024 - 04.2025
Assessment & Compliance Nurse
Bramley Healthcare
07.2024 - 09.2024
Parkinson’s Disease Nurse Specialist (Project)
Pharmaceutical Company
05.2024 - 06.2024
Continuing Healthcare nurse assessor
Various integrated care boards
05.2022 - 04.2024
RAPID RESPONSE COMMUNITY NURSE
North East London Foundation Trust
12.2021 - 05.2022
CONTINUING HEALTHCARE NURSE SPECIALIST
Various integrated care boards
09.2021 - 05.2022
AGENCY NURSE FOR RAPID RESPONSE TEAM BAND 6
NELFT
11.2019 - 06.2020
CAREER BREAK AS CARING FOR UNWELL MOTHER
N/A
12.2018 - 05.2019
CONTINUING HEALTHCARE NURSE SPECIALIST
Various integrated care boards
12.2014 - 12.2018
EQUIVALENT DEGREE REGISTERED GENERAL NURSE - NURSING FOR RGN
ORSETT HOSPITAL SCHOOL OF NURSING
05.1991 - 06.1992
DEGREE EQUIVALENT - NURSING
ORSETT HOSPITAL SCHOOL OF NURSING
02.1983 - 02.1985
Nurse training and nursing career
Orsett and Basildon Hospitals, Community nursing
02.1983 - 12.2014
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