Patricia Brolly
16 St George’s Drive,London
Summary
25+ years' experience of product development and management, including P&L accountability, across multiple geographies. Passion for building teams from scratch, developing and mentoring talent. European Board Member of the Merchant Risk Council. Fluent French and Spanish speaker.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Managing Director
JP Morgan
London
12.2022 - Current
- Lead Merchant Acquiring Product for Europe, including P&L accountability
- CEO/Board member for UK Merchant Services Legal Entity
VP, Head of Product, Europe (38 Markets)
Visa
London
01.2020 - 12.2022
- Led a team of 140+ client facing, in-market product specialists (Digital, Risk and Identity, Processing, Visa Direct, Open Banking, Sustainability, Loyalty, Data products)
- Europe P&L Owner for DPS (Visa's in-house issuer processing solution)
- Managed an annual Product revenue target of $900m
Head of Product, Central Europe (4 Markets)
Visa
Frankfurt
03.2018 - 01.2020
-'Visa Germany Game Changer' Product Lead, a strategic Visa priority to win market share in Germany, a top 5 priority market for Visa globally.
- Built Central Europe business from a team of 25 to 150+ in 3 years
- Launched DPS in Germany (in-house issuer processing business, first market to go live outside of North America).
Head of Product Strategy and Business Operations
Visa
London
10.2016 - 03.2018
- Led Debit, Credit, Premium, ATM, Prepaid, Cross Border business lines for Europe.
Various Market Development/ Product Roles
Visa
London
04.2008 - 10.2016
- Visa Product lead for the Transport for London launch of contactless payment capability (December 2012), led acceptance drive for contactless payments across Europe with key retailers eg Starbucks, McDonalds, led multiple X Pay launches (eg Apple/Google Pay), managed the SME and Corporate business lines.
Head of Marketing and Programme Management
Barclaycard
London/ Northampton
09.2003 - 04.2008
- Marketing and Programme Management Lead for our co-brands (SkyCard, Argos), own brand (Monument) and Loans businesses. 750k new account openings achieved for SkyCard in year 1 (+35% above forecast).
Marketing Manager
Morgan Stanley
London
03.2000 - 09.2003
- Marketing Manager across all channels (Digital, Direct Mail, Press Inserts, Field Sales).
Marketing Assistant
Capital One
Nottingham
01.1998 - 03.2000
- Direct Mail campaign manager and Third Party Loyalty Partner manager.
Customer Service Assistant
John Lewis Partnership
London
07.1992 - 08.1997
Education
Master of Arts - Spanish
University College, London (UCL)
London09.1997
Bachelor of Arts - French And Spanish
Leeds University
07.1996
Skills
- Strategic planning
- Product management
- Team leadership
- P&L accountability
- Board experience
- Change leadership
Additional Information
- Voted Top 50 Business Leaders in the 2018 'Kindness and Leadership 50 Leading Lights'
- Trustee of The Richard Dimbleby Cancer Fund
- Active champion of the JP Morgan Apprenticeship scheme, Women on the Move and AsPIRE employee networks. Head of the Visa Women in Business network (for 11 years).
Certification
Chartered Institute of Marketing (Post Graduate Diploma in Marketing).
Hobbies and interests
Keen padel player, am currently learning German, Spanish film, travel (I have travelled to 52 countries). Regular volunteer for Crisis at Christmas.
Timeline
Managing Director
JP Morgan
12.2022 - Current
VP, Head of Product, Europe (38 Markets)
Visa
01.2020 - 12.2022
Head of Product, Central Europe (4 Markets)
Visa
03.2018 - 01.2020
Head of Product Strategy and Business Operations
Visa
10.2016 - 03.2018
Various Market Development/ Product Roles
Visa
04.2008 - 10.2016
Head of Marketing and Programme Management
Barclaycard
09.2003 - 04.2008
Marketing Manager
Morgan Stanley
03.2000 - 09.2003
Marketing Assistant
Capital One
01.1998 - 03.2000
Customer Service Assistant
John Lewis Partnership
07.1992 - 08.1997
Master of Arts - Spanish
University College, London (UCL)
Bachelor of Arts - French And Spanish
Leeds University