Patricia Araujo Silva
King's Lynn,Norfolk
Summary
An honest and reliable person, I offer employers commitment, experience, arduous work and a willingness to turn my hand to most tasks. I am a friendly, outgoing, responsible person; capable of working effectively on my own initiative and as part of a team. I enjoy a challenge and apply myself enthusiastically to all tasks. Coming from a social area where crime would show in any circumstance, from theft to murder, motivated me to seek legal knowledge and conclude my education. Responsible Team Coordinator with a passion for managing complex responsibilities with an organized and resourceful approach. Intelligent and analytical with excellent communication and collaboration skills. Strong research, data entry and contract preparation abilities.
Overview
30
30
years of professional experience
1
1
year of post-secondary education
Work history
Team Leader
Greencore Prepared Meals
Wisbech, Cambridgeshire
01.2025 - Current
- Supervised and coordinated different production lines, assigning tasks based on team skills to maintain efficiency. Trained and supported staff, ensured product quality, and upheld safety and compliance standards. Monitored stock and materials, quickly resolved production issues, and reported progress to management, achieving 15% increase in production line efficiency.
Team Coordinator/ Zone Manager
Greencore Prepared Meals
Wisbech, CAM
05.2022 - 11.2024
- Ensured smooth and efficient daily operations by strategically delegating tasks based on team skills, priorities, and operational needs. Proactively identified and resolved issues as it arose, while recommending and implementing improved procedures to maintain full compliance with company policies, regulations, and legal requirements. Frequently acted as Zone Manager during periods of absence, consistently applying best practices and upholding organisational standards.
Interpreter
Languages
Kings Lynn, NFK
04.2021 - Current
- Delivered accurate medical translations and real-time interpretations between doctors and patients, maintaining conversational flow and keeping pace with native speakers. Provided precise translations of both written materials and verbal exchanges while remaining neutral and non-intrusive to ensure impartial communication. Adhered strictly to ethical standards, safeguarding confidentiality and protecting all sensitive information.
Production Operative
Bakkavor meals
Sutton Bridge
07.2019 - 04.2021
- Collaborated with production teams to maintain high productivity and performance standards, efficiently feeding raw materials into machinery and accurately assembling products to support fast-paced manufacturing operations.
Online Picker
Sainsburys Kings Lynn
Kings Lynn, NFK
10.2017 - 06.2019
- Handled customer shopping orders with care, ensuring products were properly packed and well-presented. Consistently met targets with accuracy and efficiency while maintaining high energy in a fast-paced environment. Resolved customer issues to enhance satisfaction and demonstrated a friendly, respectful, and helpful approach at all times.
Customer Service Assistant
First Group
King's Lynn, Norfolk
03.2009 - 11.2013
- Assisted passengers with ticket purchases while managing high-volume customer queries through effective multitasking. Resolved issues to enhance customer satisfaction and quickly learned new skills to improve daily efficiency and productivity. Demonstrated reliability by consistently arriving on time and ready to work.
Customer Assistant
Seasons
Kings Lynn
Kings Lynn, NFK
01.2008 - 01.2009
- Maintained stock levels through regular monitoring and replenishment while delivering fast, customer-focused checkout service. Managed high-volume customer queries with effective multitasking and provided prompt solutions to ensure strong customer satisfaction.
Customer Assistant
McColl's
King's Lynn
Kings Lynn, NFK
01.2005 - 01.2008
- Delivered excellent customer service by directly handling queries and resolving issues, while training and mentoring new staff members. Performed effectively under pressure during peak periods, consistently achieving or exceeding monthly sales targets. Accurately processed cash and card payments, maintaining reliability and professionalism.
Customer Assistant
Bonzaijer Bakery
Utrecht, Utrecht
01.2000 - 01.2005
- Assisted with all aspects of serving in this bakery
- Ensuring pastries and cakes were displayed to their best advantage,
- Selling, taking money and provide change, as well as
- Generally maintaining cleanliness and standards of establishment.
Customer Service Executive
Colombo Shopping Centre
Lisbon, Lisbon
01.1996 - 01.2000
- Was responsible for serving and helping customers purchase goods.
- Manned information booth, directing customers around the shopping centre.
- Ensuring customer safety and assisting with directing customers to relevant shops, matching lost people and children with their families
- Obtained training in all aspects of customer service.
- Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
Education
LLB - Law
Anglia Ruskin University
Cambridge, England 09.2020 -
Some College (No Degree) - Access To HE Business
College of West Anglia
Kings Lynn06.2016
Some College (No Degree) - Customer Service
College of West Anglia Kings Lynn
Kings Lynn 09.2009 - 06.2010
High School Diploma - General Education
Escola Secundaria Da Baixa Da Banheira
Lisbon06.1996
Skills
- Experienced in customer service and manufacturing with strong teamwork, leadership, and problem-solving abilities
- Quick to learn new tasks and work independently while managing time effectively
- Proficient in Microsoft Word and Excel, research, presentations, and communication
- Fluent in Portuguese and English, with basic Dutch
- Strong work ethic and interpersonal skills
Interests
HOBBIES AND INTERESTS
, To keep healthy, I run around after my family, and I am also a member of my local gym.
I enjoy reading the everyday news; I have a passion for music when at home and I love to travel.
Timeline
Team Leader
Greencore Prepared Meals
01.2025 - Current
Team Coordinator/ Zone Manager
Greencore Prepared Meals
05.2022 - 11.2024
Interpreter
Languages
04.2021 - Current
LLB - Law
Anglia Ruskin University
09.2020 -
Production Operative
Bakkavor meals
07.2019 - 04.2021
Online Picker
Sainsburys Kings Lynn
10.2017 - 06.2019
Some College (No Degree) - Customer Service
College of West Anglia Kings Lynn
09.2009 - 06.2010
Customer Service Assistant
First Group
03.2009 - 11.2013
Customer Assistant
Seasons
Kings Lynn
01.2008 - 01.2009
Customer Assistant
McColl's
King's Lynn
01.2005 - 01.2008
Customer Assistant
Bonzaijer Bakery
01.2000 - 01.2005
Customer Service Executive
Colombo Shopping Centre
01.1996 - 01.2000
Some College (No Degree) - Access To HE Business
College of West Anglia
High School Diploma - General Education
Escola Secundaria Da Baixa Da Banheira