Patricia Ampofo
Leeds
Summary
I am Friendly and reliable professional with a nursing background and strong experience working in fast-paced environments. Skilled in customer service, teamwork, communication, and maintaining high standards of safety and hygiene. Able to remain calm under pressure and provide excellent service to the public. Currently seeking flexible hospitality or event staff opportunities at stadiums and large venues where I can contribute to delivering a positive customer experience.
Overview
1
1
Language
6
6
years of professional experience
Work History
SALES EXECUTIVE
MTN AYO INSURANCE
03.2025 - 10.2025
- Contacted potential and existing clients to promote and sell insurance products via phone.
- Provided detailed information about insurance policies and answered customer inquiries professionally.
- Maintained accurate records of client interactions and sales using company CRM systems.
- Achieved and exceeded weekly and monthly sales targets.
- Built and maintained strong relationships with clients to encourage repeat business.
- Handled customer complaints and resolved issues efficiently to ensure satisfaction.
- Collaborated with team members to develop effective sales strategies.
- Followed company policies and compliance guidelines during all customer interactions.
NURSE RESPONSIBLE FOR GENERAL CARE
NSAWAM GOVERNMENT HOSPITAL
02.2024 - 01.2025
- Provided direct nursing care to patients in departments such as medical, surgical, paediatric, and maternity wards.
- Monitored and recorded patients’ vital signs including temperature, blood pressure, pulse, and respiration.
- Assisted doctors and senior nurses during medical procedures and patient examinations.
- Administered medications and injections according to medical prescriptions and hospital protocols.
- Maintained accurate patient records and updated nursing notes.
- Educated patients and families on treatment plans, medication use, and health management.
- Ensured infection prevention by maintaining high hygiene and safety standards.
- Responded quickly to patient needs and emergencies in a fast-paced hospital environment.
- Collaborated with multidisciplinary healthcare teams to deliver quality patient care.
- Assisted with patient admissions, discharges, and transfers between wards.
STUDENT NURSE
37MILITARY HOSPITAL
05.2019 - 03.2020
- Assisted registered nurses in providing basic patient care in hospital wards.
- Monitored and recorded patients’ vital signs such as temperature, blood pressure, pulse, and respiration.
- Helped with patient hygiene, feeding, mobility, and general comfort.
- Prepared and organized medical equipment for procedures and ward activities.
- Observed and assisted in administering medications under supervision.
- Maintained cleanliness and infection control standards within the ward environment.
- Communicated effectively with patients and families to provide support and reassurance.
- Assisted with patient admissions, bed making, and ward documentation.
- Worked closely with healthcare teams to ensure efficient patient care delivery.
- Followed professional nursing ethics and hospital safety procedures.
Education
MSc - ARTIFICIAL INTELLIGENCE IN HEALTH CARE
HULL UNIVERSITY
HULL, UNITED KINGDOM08.2026
BACHELOR OF SCIENCE - NURSING
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI, GHANA10.2024
DIPLOMA - NUSING
SUNYANI NURSING AND MIDWIFERY TRAINING COLLEGE
SUNYANI, GHANA06.2021
Skills
Microsoft Office
Microsoft Word
Microsoft Excel
Outlook
Organizational and planning skills
Good listener and communicator
Motivated
Team-work oriented
Reliability
Decision-making
Responsibility
LANGUAGE SKILLS
Mother tongue(s): ENGLISH
Timeline
SALES EXECUTIVE
MTN AYO INSURANCE
03.2025 - 10.2025
NURSE RESPONSIBLE FOR GENERAL CARE
NSAWAM GOVERNMENT HOSPITAL
02.2024 - 01.2025
STUDENT NURSE
37MILITARY HOSPITAL
05.2019 - 03.2020
DIPLOMA - NUSING
SUNYANI NURSING AND MIDWIFERY TRAINING COLLEGE
BACHELOR OF SCIENCE - NURSING
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
MSc - ARTIFICIAL INTELLIGENCE IN HEALTH CARE
HULL UNIVERSITY