Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Languages
References
Timeline
Generic

PATRICIA AKINTIDE

Summary

Accomplished procurement professional with expertise in strategic sourcing, category management, and supplier relationship management. Demonstrates proficiency in contract negotiation and management, cost reduction, and budget control. Skilled in utilising procurement software such as SAP Ariba and Oracle to drive efficiency and sustainability integration. Adept at market analysis, risk mitigation, and KPI development to enhance stakeholder engagement and full lifecycle procurement processes. Experienced in logistics strategy and advanced data analysis using Microsoft Excel and Power BI. Committed to leveraging agile methodologies for effective project management and achieving organisational goals.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Customer Contact Advisor

NHS Business Services Authority
Fleetwood
01.2025 - 09.2025
  • Managed communication with over 50 stakeholders weekly, ensuring prompt responses to inquiries.
  • Tracked key performance metrics and recommended actionable solutions for operational enhancement.
  • Contributed feedback on policies to streamline processes and improve service delivery.
  • Ensured compliance with GDPR and NHS policies, managing sensitive records effectively.
  • Resolved conflicts in line with service level agreements while maintaining professionalism.
  • Advocated for ethical finance practices and instilled trust among stakeholders.

Service Delivery Consultant

Corporate Travel Management
Bradford
03.2022 - 12.2024
  • Executed targeted sourcing initiatives for engineered plastics and electronic components, achieving £1.2M in annualised cost savings.
  • Rationalised supply base by 20%, fostering strategic partnerships with key Tier 1 suppliers to enhance lead times by 15%.
  • Collaborated with cross-functional teams ensuring seamless execution of projects..
  • Negotiated long-term agreements and service level agreements, embedding quality clauses that diminished defects by 25%.
  • Facilitated training sessions to improve team's knowledge and skills.
  • Delivered excellent customer service, resulting in repeat business.
  • Implemented new procedures like creating shared drives to enhance efficiency of services delivered.
  • Resolved customer complaints promptly, maintained positive brand image.
  • Achieved timely resolution of issues with effective problem-solving skills.

Procurement Officer

Travelden
04.2020 - 01.2022
  • Conducted in-depth analysis of supplier markets to identify cost drivers and supply patterns increasing supply efficiency by 50%.
  • Developed data-driven sourcing and negotiation strategies to optimise costs and secure reliable supply.
  • Established and managed supplier performance databases for accurate forecasting of price fluctuations.
  • Performed rigorous benchmarking against market rates to ensure competitive supplier pricing.
  • Generated insights on supplier performance, translating complex data into clear visualisations.
  • Produced comprehensive reports with actionable recommendations to influence business leaders.
  • Secured buy-in for procurement strategies aligned with key business objectives and financial targets.

Procurement Specialist

NUPAT Technologies
03.2017 - 04.2020
  • Designed and implemented sourcing strategies for software licensing, achieving 22% cost avoidance through vendor consolidation.
  • Led negotiations for major cloud contracts, securing £450,000 savings over three years.
  • Established and monitored KPIs for key IT vendors, enhancing incident resolution times by 40%.
  • Developed and deployed standardised RFx templates, increasing procurement process efficiency.
  • Collaborated with IT leadership to align procurement with technology roadmaps and business growth objectives.
  • Coordinated regular inventory audits for efficient stock management.

Assistant procurement officer

Cornerstone Insurance
07.2015 - 03.2017
  • Processed over 150 purchase orders monthly for indirect spend categories, ensuring policy compliance.
  • Managed supplier onboarding, reducing cycle time by 30% through enhanced documentation and compliance checks.
  • Assisted in contract management for facilities and marketing services, maintaining precise records for renewals.
  • Conducted spend analysis on office supplies, identifying consolidation opportunities that saved £60,000 annually.
  • Researched potential suppliers and gathered market intelligence to aid category managers' sourcing decisions.
  • Resolved disputes with suppliers to maintain good working relationships.
  • Coordinated with finance department to settle invoices on time.
  • Facilitated smooth operations with efficient inventory management techniques.
  • Achieved cost savings with effective negotiation skills.
  • Maintained accurate records of purchases to ensure transparency in transactions.
  • Monitored supply chain activities to validate quality of goods procured.
  • Reviewed proposals and submitted reports to procurement heads for selection.
  • Assessed supplier base and categorised spending based on strategic and operational requirements.
  • Managed tender process, interviewing and comparing bids to maximise contract terms.

Education

BTech - Transport Management

Ladoke Akintola University of Technology
Nigeria
01.2007 - 11.2012

MSC - Logistics, Data Analytics and Supply Chain Management

University of Bradford
Bradford, United Kingdom
01.2022 - 07.2023

Skills

  • Strategic Sourcing
  • Category Management
  • Supplier Relationship Management (SRM)
  • Contract Negotiation & Management
  • Cost Reduction & Budget Control
  • Procurement Software (SAP Ariba, Oracle)
  • Market Analysis
  • Risk Mitigation
  • KPI Development & Governance
  • Stakeholder Engagement
  • Full Lifecycle Procurement
  • Logistics Strategy
  • Microsoft Office Suite (Advanced Excel)
  • Procurement Systems: SAP Ariba, Oracle iProcurement
  • Advanced Data Analysis: Microsoft Excel (PivotTables, VLOOKUP, Data Models), Power BI
  • Project Management: Agile methodologies, stakeholder mapping

Certification

  • Advanced Negotiation Skills Workshop
  • SAP Ariba Sourcing & Contract Management Certification
  • Chattered Institute of Procurement and Supply (CIPS)
  • Supply chain analysis (LinkedIn learning)
  • Contract Management (LinkedIn learning)
  • Project Management

Affiliations

  • Playing board games like chess and scrabble. Love sports.

Languages

English
Proficient (C2)
French
Beginner

References

References available upon request.

Timeline

Customer Contact Advisor

NHS Business Services Authority
01.2025 - 09.2025

Service Delivery Consultant

Corporate Travel Management
03.2022 - 12.2024

MSC - Logistics, Data Analytics and Supply Chain Management

University of Bradford
01.2022 - 07.2023

Procurement Officer

Travelden
04.2020 - 01.2022

Procurement Specialist

NUPAT Technologies
03.2017 - 04.2020

Assistant procurement officer

Cornerstone Insurance
07.2015 - 03.2017

BTech - Transport Management

Ladoke Akintola University of Technology
01.2007 - 11.2012
PATRICIA AKINTIDE