
• Engaged customers and promoted the venue.
• Ensured guests had a positive experience.
• Oversee full restaurant and bar operations, ensuring high service standards.
• Manage staffing, rotas, training, and performance development.
• Handle financial duties including cashing up, banking, and stock control.
• Maintain compliance, health & safety, and operational procedures.
• Deliver excellent customer experience and resolve issues effectively.
• Supported GM in daily operations and staff management.
• Ran shifts independently, ensuring smooth FOH and bar service.
• Managed cash handling, end‑of‑day procedures, and stock ordering.
• Trained new staff and monitored performance.
• Handled bookings, emails, and customer enquiries.
• Supervised shifts and allocated staff duties.
• Managed cashing up and banking procedures.
• Assisted with stock orders and administrative tasks.
• Ensured service quality and supported team throughout shifts.
• Supported older adults with personal care, medication, and daily living.
• Assisted with meal preparation, cleaning, and social support.
• Helped with appointments and maintaining independence at home.
• Performed ward cleaning and infection‑control duties.
• Completed deep cleans and discharge cleans.
• Worked independently and within a clinical team.
• Delivered home‑to‑home care including personal care and medication.
• Assisted with catheter care, meal preparation, and household tasks.
• Provided care including PEG feeding, personal care, and medication.
• Helping clean & pack bedsores.
• Ensured service user safety, comfort, and wellbeing
• Supported special needs individuals with daily living, budgeting, shopping, and personal care.
• Administered medication and promoted independence
• Completed office cleans, full property cleans, and end‑of‑tenancy clear‑outs.
• Served customers, handled cash, and cashed up tills.
• Trained new staff and managed stock.
• Trained new staff and supported kitchen and front‑counter operations
•Handled cash, prepared food, and resolved customer issues.
• Maintained cleanliness and service standards
Team Leadership & Training
Hospitality & Bar Management
Customer Service Excellence
Cash Handling & Banking
Stock Control & Ordering
FOH & Barista Experience
Problem‑Solving & Communication
Caregiving & Personal Care
Organisational & Time‑Management Skills
Key Holder Responsibilities
Friendly, approachable, and highly motivated. Thrives in fast‑paced environments and enjoys working both independently and as part of a team. Passionate about helping others and always eager to learn. Enjoys outdoor activities and walking her dog.