Summary
Overview
Work history
Education
Skills
Timeline
Generic

Patric Horan

High Westwood,Durham

Summary

I am a confident and effective communicator, both verbally and in writing. In my role as Security Manager at an Immigration Removal Centre , I communicate daily with detained individuals, many of whom do not speak English as their first language. I also liaise regularly with colleagues, senior management, and external stakeholders such as Healthcare teams and the Home Office. I prepare and deliver presentations, briefings, and communications to groups at all levels, ensuring my language, tone, and approach are appropriate for each target audience.


I possess excellent interpersonal and organisational skills, consistently prioritising my workload to complete tasks efficiently, accurately, and within required deadlines. I am confident engaging with an array of personalities while considering cultural, ethnic, and linguistic differences. My role requires adaptability in challenging situations, making dynamic risk assessments based on my environment, behaviours presented, and emerging risks.


Attention to detail is a key strength. I am experienced in analysing and processing large volumes of sensitive information to identify key points and produce accurate reports, briefings, and presentations. Working as a Security Manager has strengthened my ability to maintain precision when assessing detained individuals' vulnerabilities and needs—whether relating to mental health concerns, risk of suicide or self-harm, disruptive or non-compliant behaviour, or indicators of exploitation, torture, or trafficking. I also ensure all follow-up safeguarding actions are completed in line with government legislation, Detention Services Orders (DSOs), and local policies.


I am able to navigate evolving priorities in both routine duties and project work. As the Security Manager, I lead and support a dedicated security team, ensuring clarity, structure and consistency in our daily operations. I host morning briefings to set operational expectations and priorities, conduct end-of-day de-briefs to review outcomes and emerging risks, and allocate tasks for my staff to complete in my absence. I also chair monthly security meetings focusing on the Physical, Dynamic and Procedural security settings of the Centre, ensuring compliance, situational awareness, and continuous improvement across all areas. I remain proactive and motivated in my leadership approach, regularly setting goals, seeking constructive feedback, and embracing new learning opportunities that enhance my professional capability and the performance of my team.


I champion a positive workplace culture where colleagues feel empowered, valued, and recognised for their contributions. I strongly believe that an inclusive, supportive environment drives team performance, morale, and job satisfaction.

Overview

8
8
years of professional experience

Work history

Security Manager

Serco
Consett, Durham
04.2024 - Current
  • Organised periodic workshops to enhance employee awareness of safety regulations.
  • Evaluated protocols and implemented improvements for stronger safety measures.
  • Conduct audits to identify enhancements in security infrastructure.
  • Liaise with external contractors to bolster physical site security.
  • Developed and manage Local Security Strategy for comprehensive risk mitigation.
  • Created and maintain Contingency Plans to ensure operational continuity.
  • Draft monthly reports detailing security incidents for upper management and shareholder review.
  • Oversee routine security checks across premises to maintain optimal vigilance.
  • Manage a Security Team of 12

Detention custody officer

Serco
Consett, Co. Durham
10.2022 - Current
  • Maintain physical, procedural and dynamic safety and security of the establishment including all staff, residents and visitors.
  • Conduct Dynamic Risk Assessments of internal and external facilities, Covert Testing of the establishment and Staff.
  • Handling and processing Confidential Security Information and Reports
  • Staff & Resident searching
  • Compliance checks and liaising with external stakeholders.

Director

Lillie O'Sullivan Leisure
Sunderland, SND
12.2021 - 10.2022
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Directed day-to-day work of 2 employees and motivated teams to exceed objectives.
  • Handled marketing creation, design and implementation across external advertising and social media.
  • Negotiated costs with suppliers to meet client event budgets.
  • Obtained best prices for external services through research, building relationships and negotiation.
  • Promoted seasonal offers to maximise event space bookings.

Senior Sales Executive

Virtuoso Events
Newcastle
11.2019 - 04.2020
  • Planned and efficiently organised activities, details and timelines for social and private events.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.
  • Coordinated catering services and planned menus to complement event theme and selected musical or guest speaker entertainment.
  • Assessed event success and uncovered room for improvement through client feedback.

Personal Assistant

Virtuoso Events
Newcastle upon Tyne, NET
08.2019 - 11.2019
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Checked and opened mail, including bills and invoices.
  • Attended business meetings and took meeting minutes.
  • Assessed events planning services and related costs, capitalising opportunities to cut costs and drive revenue generation.
  • Managed onsite facilities team comprised of catering services, audio-visual services, and bar-staff.

Co-Founder

Unplugged Events
Durham, DUR
03.2018 - 03.2020
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Implemented marketing strategies which resulted in 30% growth of customer base.
  • Selected event materials fitting clients' requests and vision.

Education

Foundation Degree in Arts - Graphic Design

Durham Sixth Form Centre
Durham
2018

A-Levels - Graphic Design

Durham Sixth Form Centre
Durham
2017

A-Levels - ICT

Durham Sixth Form Centre
Durham
2017

A-Levels - Game Design

Durham Sixth Form Centre
Durham
2017

GCSE -

Hetton School
Hetton
2015

Skills

  • Proficient in all MS applications
  • Proficient in Axon Systems
  • Proficient in Traka Systems
  • Confidentiality assurance
  • Security legislation knowledge
  • Bronze Commander Trained
  • Communication
  • Leadership
  • Management
  • Delivering Results
  • Business development
  • Operations Oversight
  • Deadline-Driven
  • Ability to develop policies
  • Physical security knowledge

Timeline

Security Manager

Serco
04.2024 - Current

Detention custody officer

Serco
10.2022 - Current

Director

Lillie O'Sullivan Leisure
12.2021 - 10.2022

Senior Sales Executive

Virtuoso Events
11.2019 - 04.2020

Personal Assistant

Virtuoso Events
08.2019 - 11.2019

Co-Founder

Unplugged Events
03.2018 - 03.2020

Foundation Degree in Arts - Graphic Design

Durham Sixth Form Centre

A-Levels - Graphic Design

Durham Sixth Form Centre

A-Levels - ICT

Durham Sixth Form Centre

A-Levels - Game Design

Durham Sixth Form Centre

GCSE -

Hetton School
Patric Horan