Summary
Overview
Work history
Education
Skills
References
Hobbies and Interests
Timeline
Generic

PATIENCE MANJEYA

NORTHAMPTON

Summary

Accomplished professional with extensive experience in digital learning platforms and educational technology use. Demonstrated expertise in curriculum design, departmental planning, and class management. Proven ability to enhance student engagement and performance through innovative e-learning software and effective assessment marking, grading, and feedback. Skilled in research paper development, interdisciplinary collaboration, and academic advising. Committed to continuous learning and the development of cutting-edge teaching materials. Career goal: To leverage skills in educational technology to drive forward-thinking curriculum development and student support initiatives.

Overview

20
20
years of professional experience

Work history

Degree Lecturer

Revelation Bible College
02.2023 - Current
  • Developed comprehensive course curriculum by aligning with university standards.
  • Lectured on complex subjects for better student understanding.
  • Conducted research, contributed to the knowledge base in the field.
  • Coordinated with colleagues to design interdisciplinary courses.
  • Ensured up-to-date subject knowledge with continuous professional development.
  • Implemented innovative teaching methods, improved student engagement rates.
  • Enhanced learning outcomes with engaging lesson plans.
  • Contributed to departmental meetings and committees for strategic decision-making.
  • Supervised postgraduate students' research for high-quality dissertations.
  • Mentored students during their final year project, ensured successful completion.
  • Collaborated with other lecturers to share best practices in teaching methodologies.
  • Served as personal tutor for struggling students, increased pass rates.
  • Provided feedback on student work, improved academic performance.
  • Participated actively in faculty training programmes to enhance teaching skills.
  • Reviewed and revised curriculum regularly, maintained course relevance in an evolving society.
  • Designed exams, assessments and course content, including lecture material and writing assignments.
  • Engaged, motivated and inspired students to develop thirst for knowledge.
  • Collaborated with lecturers to enhance teaching procedures.
  • Monitored students' progress against educational targets, implementing positive interventions.
  • Encouraged students to develop skills in reflection, critical thinking and analysis.
  • Lectured classes using exceptional communication techniques to enhance engagement.
  • Offered academic and pastoral support to students requiring additional help.
  • Varied teaching strategies, catering to educational needs of young adults and mature students.
  • Tutored students needing extra assistance in group and one-to-one sessions, increasing attainment in line with predicted grades.
  • Formulated and submitted student progress reports to management.
  • Scheduled regular meetings with students to discuss short-term and long-term goals.
  • Helped students secure meaningul work placements to improve practical subject understanding.
  • Helped students explore concepts through challenging assignments and stimulating class discussions.
  • Tutored students struggling with material, improving understanding and academic performance.

IV/AI/ Training Manager/ Operations Manager

Renna Training Centre
01.2012 - 09.2025
  • Take responsibility for all aspects of programme delivery, health & safety, staff training and development
  • Plan and deliver vocational training programmes and workshops
  • Observe and assess candidates in their workplace
  • Examine candidates’ portfolios of evidence
  • Provide feedback and offer advice if the standards are not met
  • Sign off the award when all the requirements have been met
  • Take responsibility for all aspects of programme delivery, health & safety, staff training and development.
  • Building projects at centres, financial management and/or responsibility for sales and business development.
  • Delegate some of these responsibilities to their senior management team.
  • Assessed personnel needs, resulting in tailored training sessions.
  • Managed the roll-out of new system-wide software updates, ensuring smooth transition periods through targeted employee education initiatives.
  • Conducted job role analyses to identify key areas for improvement.
  • Designed and implemented e-learning courses to enhance employee skills.
  • Evaluated the effectiveness of various training methods, leading to optimised learning experiences.
  • Monitored training budgets to ensure cost-effective delivery of services.
  • Developed comprehensive training programmes for improved staff performance.
  • Aligned training objectives with business goals for streamlined operations.
  • Effectively trained instructors and supervisors on techniques for managing employees.
  • Presented training information via role playing, simulations and team exercises.
  • Designed training modules for strategic business practices and organisational behaviour training concepts.
  • Monitored training costs to maintain budget.
  • Boosted employee performance, developing plans to facilitate cross-training between departments and roles.
  • Planned training schedules, prepared materials and booked necessary rooms and facilities.
  • Analysed training requirements at individual, team and organisational level.

A1 Assessor

Keyznow Training Centre
01.2012 - 09.2025
  • Plan and deliver vocational training programmes and workshops
  • Observe and assess candidates in their workplace
  • Examine candidates’ portfolios of evidence
  • Provide feedback and offer advice if the standards are not met
  • Sign off the award when all the requirements have been met
  • Keep records of candidates’ progress

Field case manager

SSA Quality Care Agency Nursing Agency
01.2007 - 09.2025
  • Assisted nursing staff in the care to all to bathing, changing and feeding babies in their comfort of their own houses.
  • Record keeping;
  • Supporting workers in community settings;
  • Making and maintaining learning materials and resources
  • Managed complex cases, resulting in improved health outcomes.
  • Ensured accurate record keeping for legal compliance and accountability purposes.
  • Navigated insurance procedures smoothly to expedite service provision.
  • Advocated for patients' needs, improving their treatment process.
  • Streamlined care processes to enhance patient recovery timeframes.
  • Liaised with medical professionals, ensuring effective teamwork and collaboration.
  • Achieved successful case resolutions with proactive communication and negotiation skills.
  • Led training sessions on case management principles for junior staff development.
  • Maintained open lines of communication between all parties involved in a case, promoting transparency and clarity throughout the process.
  • Enhanced patient self-management through providing educational resources.
  • Improved patient outcomes by coordinating comprehensive care plans.
  • Established solid rapport with patients, fostering trust and understanding.
  • Made critical decisions under pressure, supporting rapid response times in emergencies.
  • Implemented innovative strategies to increase efficiency within the team.
  • Collaborated closely with multidisciplinary teams to achieve optimal healthcare delivery.
  • Developed personalised care plans, enhancing patient satisfaction levels.
  • Facilitated supportive counselling sessions for emotional wellbeing enhancement.
  • Monitored and evaluated the effectiveness of intervention strategies and adjusted plans as needed.
  • Communicated with care team to accommodate patient needs.

Training Manager

Pluto BV Services Limited
01.2019 - 01.2022
  • Take responsibility for all aspects of programme delivery, health & safety, staff training and development
  • Plan and deliver vocational training programmes and workshops
  • Observe and assess candidates in their workplace
  • Examine candidates’ portfolios of evidence
  • Provide feedback and offer advice if the standards are not met
  • Sign off the award when all the requirements have been met

Care Manager

Bright Care Agency
01.2014 - 01.2022
  • To lead and mentor a team of senior care workers and care workers, ensuring that quality standards of care are delivered at all times and that support is given in line with personal support plans
  • To carry out and convert new assessments from private client referrals and social services referrals.
  • Assist with the shadowing, training and assessing of new staff in the field.
  • Conduct reviews, appraisals and spot checks in line with all current legislation and Company policies, ensuring all relevant paperwork is completed accurately and on a timely basis
  • Conduct supervisions, appraisals and support absence and holiday policy to ensure that there is sufficient staff rostered to cover client needs.
  • To manage conflict if it arises amongst staff
  • Input to and lead staff meetings if required.
  • To support and work with the Registered Manager to ensure that CQC regulations are followed and Company policies and procedures are adhered to for our clients and care workers.
  • To support the Registered Manager and Directors deliver the growth targets for the business.

A1 Assessor/ Practice Manager Full Apprenticeship and QCFS

Step Up Training
03.2013 - 01.2014
  • Plan and deliver vocational training programmes and workshops
  • Observe and assess candidates in their workplace
  • Examine candidates’ portfolios of evidence
  • Provide feedback and offer advice if the standards are not met
  • Sign off the award when all the requirements have been met
  • Keep records of candidates’ progress

(Bank Staff) Nursery Manager

Young and Smart Nursery, Lewisham
Lewisham
02.2011 - 01.2014
  • Providing quality care and education
  • Ensuring the implementation of health and safety and security measures at work.
  • Awareness of and acting in accordance with current legislation, policy and procedures.
  • Contributing to programme of activities suitable to the age range of children in conjunction with other staff.
  • Maintaining children’s individual learning/progress record of achievement file for parents.
  • Working alongside parents of special needs children for full integration in the Nursery.
  • Providing supervisory role to all staff and engaging them in staff/ team meeting, appraisals, for both personal and settings development.

Administration Assistant

Charity-UK
01.2011 - 01.2014
  • Duties include: call handling, dealing with customer enquiries, Data Entry and record keeping.

A1 Assessor/ Practice Manager Full Apprenticeship and QCFS

Manley Summers Training Recruitment Services
09.2011 - 03.2013
  • Ensure that each learner is fully briefed on their assessment process
  • Agree a learner support plan with each learner
  • Assess the extent to which each learner's portfolio of evidence demonstrates the requirements of the relevant qualification standards
  • Provide learners with individual prompt, accurate and constructive feedback
  • Maintain accurate and up-to-date records detailing learner progress and agreed actions
  • Meet with the internal verifier and other assessors to monitor agree and maintain standards

Nursery Practitioner

Havilah Day Care Nursery, Peckham-London
Peckham, London
12.2009 - 12.2011
  • Maintaining the environment in a child friendly manner
  • Maintaining toys and play equipment clear
  • Finding ways to stimulate children particularly those with special and sensory needs
  • Attending meetings
  • Working with members of multidisciplinary agencies within and outside of the NHS organisation.
  • Maintaining records.

General Nurse

East Surrey Hospital-Surrey-UK
Surrey
06.2007 - 12.2010
  • Assess patient status and notify physicians of clinical changes.
  • Interact with departments regarding patient care.
  • Educate patients/families on health care needs, conditions, options etc.
  • Evaluate staffing requirements including floor assignments.
  • Maintained patient charts and confidential files.

Student Nurse-St Mary’s Hospital (Placement)

Thames Valley University
03.2006 - 03.2009
  • Assigned to provide patient care for four new born babies and the mothers in area.
  • Assisted with the admittance and discharge of patients.
  • Performed clinical tasks according to hospital policies.
  • Assisted in the orientation of new staff members.
  • Assessed patient conditions and advised of changes in status.
  • Monitored and maintained patient charts.
  • Assisted patients and family members in the education of health care needs.

Education

Doctorate - Divinity

01.2025 - 09.2025

Masters - Theology

01.2023 - 01.2025

Level 7 Diploma - Health and Social Care Leadership and Management

London School Of International Business
12.2018 - 10.2019

BSc - Integrative H&SC (top up)

University of Derby

Diploma Level 7 - Train the Trainer

03.2023 - undefined

Diploma Level 6 - Health and Social Care Management

A1 Assessor - undefined

Keyznow Training Centre, Woolwich –London
Woolwich, London

V1 Internal Verify - undefined

Keyznow Training Centre, Woolwich –London
Woolwich, London

Level 4 TLLS - undefined

Lewisham College
11.2012 - 02.2013

Diploma Level 5 - Children and Young People and Health and Social Care Management

Diploma - Nursing

Thames Valley University

A-Levels(4) - undefined

Bexley College-London

Access to Nursing - undefined

Bexley College, Belvedere, London
Belvedere, London

Master of Public Health - Master of Public Health with Leadership in Public Health Practice

University of Hertfordshire
Hatfield
09.2025 -

Level 7 Postgraduate Diploma in Health and Social - Health and Social Care

Cambridge Management and Leadership School
London, United Kingdom
01.2023 - 01.2025

Skills

  • Digital learning platforms
  • Educational technology use
  • Continuous learning
  • E-Learning software
  • Curriculum design
  • Departmental planning
  • Assessment marking, grading, feedback
  • Class management
  • Research papers
  • Student engagement
  • Lecture planning
  • Student support
  • Student performance evaluation
  • Learning management interfaces
  • Class organisation
  • Academic advising
  • Proposal development
  • Online class discussion
  • Interdisciplinary collaboration
  • Curriculum Development
  • Teaching material development
  • Conflict resolution in academia
  • Feedback provision
  • Communication proficiency

References

Reference on request

Hobbies and Interests

In my free time I volunteer at my church centre where I spend time with the children. I help them to enjoy activities such as painting, colouring, drawing and singing. I also provide entertainment in the form of watching cartoons, and other games.

Timeline

Master of Public Health - Master of Public Health with Leadership in Public Health Practice

University of Hertfordshire
09.2025 -

Doctorate - Divinity

01.2025 - 09.2025

Diploma Level 7 - Train the Trainer

03.2023 - undefined

Degree Lecturer

Revelation Bible College
02.2023 - Current

Level 7 Postgraduate Diploma in Health and Social - Health and Social Care

Cambridge Management and Leadership School
01.2023 - 01.2025

Masters - Theology

01.2023 - 01.2025

Training Manager

Pluto BV Services Limited
01.2019 - 01.2022

Level 7 Diploma - Health and Social Care Leadership and Management

London School Of International Business
12.2018 - 10.2019

Care Manager

Bright Care Agency
01.2014 - 01.2022

A1 Assessor/ Practice Manager Full Apprenticeship and QCFS

Step Up Training
03.2013 - 01.2014

Level 4 TLLS - undefined

Lewisham College
11.2012 - 02.2013

IV/AI/ Training Manager/ Operations Manager

Renna Training Centre
01.2012 - 09.2025

A1 Assessor

Keyznow Training Centre
01.2012 - 09.2025

A1 Assessor/ Practice Manager Full Apprenticeship and QCFS

Manley Summers Training Recruitment Services
09.2011 - 03.2013

(Bank Staff) Nursery Manager

Young and Smart Nursery, Lewisham
02.2011 - 01.2014

Administration Assistant

Charity-UK
01.2011 - 01.2014

Nursery Practitioner

Havilah Day Care Nursery, Peckham-London
12.2009 - 12.2011

General Nurse

East Surrey Hospital-Surrey-UK
06.2007 - 12.2010

Field case manager

SSA Quality Care Agency Nursing Agency
01.2007 - 09.2025

Student Nurse-St Mary’s Hospital (Placement)

Thames Valley University
03.2006 - 03.2009

BSc - Integrative H&SC (top up)

University of Derby

Diploma Level 6 - Health and Social Care Management

A1 Assessor - undefined

Keyznow Training Centre, Woolwich –London

V1 Internal Verify - undefined

Keyznow Training Centre, Woolwich –London

Diploma Level 5 - Children and Young People and Health and Social Care Management

Diploma - Nursing

Thames Valley University

A-Levels(4) - undefined

Bexley College-London

Access to Nursing - undefined

Bexley College, Belvedere, London

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PATIENCE MANJEYA