Patience Kudzai Masare
Shepton Mallet,Somerset
Summary
Compassionate and highly motivated healthcare professional with progressive experience in patient-centred care within care home and clinical environments. Promoted to Care Supervisor in April 2024, demonstrating leadership capability, clinical competence, and a strong commitment to delivering safe, effective, and high-quality care aligned with NHS values.
Experienced in medication administration, risk assessment, safeguarding, and care planning, with practical skills in catheter care, stoma care, mobility support, pressure area care, and physiotherapy assistance. Confident in monitoring and escalating clinical concerns appropriately, maintaining accurate documentation, and adhering strictly to infection prevention and control standards.
In my supervisory role, I coordinate care teams, delegate tasks effectively, support junior staff, and ensure compliance with CQC and organisational policies. I am confident working both independently and collaboratively within multidisciplinary teams, always prioritising dignity, respect, and holistic care.
Currently completing NVQ Level 3 in Health and Social Care, further strengthening my clinical knowledge and leadership skills. As a student nurse progressing in my training, I bring strong clinical insight, critical thinking, and the ability to remain calm under pressure.
I am committed to continuous professional development and to contributing positively to the NHS by delivering compassionate, safe, and person-centred care that upholds the Trust’s core values.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Rehabilitation Officer and Typist
Bulawayo Prison
2022.09
- Assisted interprofessional teams in facilitating inmate rehabilitation.
- Maintained up-to-date written records of inmate progress.
- Processed various documents efficiently.
- Transcribed audio recordings and handwritten documents accurately.
- Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
- Kept abreast of new law enforcement techniques and methodology, maintaining strong knowledge of emerging industry advancements.
- Maintained impeccable uniform and equipment, representing department professionally in all interactions.
- Maintained meticulous records to detail chain of evidence and reported crimes.
- Wrote detailed reports, aiding in case documentation.
Senior Care Assistant
BlueBird Healthcare
, United Kingdom
2023.12 - 2026.04
- Support Check
- #AWARDS
- Blue bird rookie of the year 2023
- Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
- Maintained accurate records of resident's progress and medical history.
- Increased resident satisfaction by providing personalised care plans.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Care Assistant
BlueBird Healthcare
2023.05 - 2023.12
- Documenting and reporting patient care data into electronic charts with 100% accuracy
- Controlling and administering medication, establishing regular reminders to ensure 100% on-time intake
- Delivering highest standards of support to people with learning disabilities, in line with individual support plans, cultural needs and wishes
- Complying with all safeguarding, risk management, risk assessment and lone working policies and procedures
- Carrying out safe, secure manual handling, promoting independence whilst assisting service users with mobility
- Provided incontinence care and bed baths, maintaining 100% service users dignity at all times
- Working with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort
- Delivering toileting support for clients with mobility issues
- Preventing 80% accidents and falls by ensuring cleanliness and tidiness of service user homes
- Operating hoists to move clients in and out of bed
- Involving clients in decision-making to promote independence
- Changing bed linens, washing clothes and cleaning living quarters to maintain healthy personal environments
- Using manual handling techniques and lifting aids to position clients in safe, comfortable postures
Support Worker
PHILBAY HEALTHCARE (Jay Jay Social Care)
2023.02 - 2023.05
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Administered medication with rigorous planning and recordkeeping.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Health Care Assistant
KHAMI PRISON CLINIC
2015.01 - 2023.01
- Administered blood tests and assisted in monitoring blood pressure checks.
- Applied safe methods for transporting patients between rooms to ensure no incidents occurred.
- Maintained a clean and safe working environment for patients and staff by following infection control and hazardous waste protocols.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Enhanced healing process by changing wound dressings regularly.
Correctional Officer
Khami Remand Prison
2013.01 - 2015.01
- Acted as a professional role model to other staff and those within prison care.
- Built respectful but assertive relationships with prisoners, utilising innate negotiation abilities to maintain peace and promote positive environments.
- Diligently supervised prisoners throughout shifts including during meal times, recreation periods, sport and work assignments.
- Collaborated with other security personnel for effective team work.
- Regularly updated knowledge on penal system changes through continuous training.
- Observed prisoner conduct to detect suspicious behaviour.
- Kept official prison records in line with established procedures.
- Mentored individuals to minimise likelihood of re-offending.
- Identified detainees in need of specialised health and wellbeing support.
Education
Certificates -
Red Cross Society
ZimbabweDevelopment Studies - undefined
Lupane State University
2019.01 - 2022.01
GCSEs - undefined
Berejena Secondary School
Skills
- Medication administration
- Problem solving
- Empathy
- Risk assessment
- Moving and handling
- Interpersonal communication
- Understanding instructions
- Teamwork and independence
- Catheter care
- Confidentiality adherence
- Pressure management
- Continuous learning
- Companionship
- Patient care
- Time management
- Critical thinking
- Equipment operation (slides and hoist)
- Stoma care
- Physiotherapy basics
- Listening to patients' needs
- Understanding of hygiene standards
Certification
- Florence (Feb 2023) :
- Covid 19
- Health safety & welfare(inc COSHH & RIDDOR)
- Understanding learning disabilities and Autistic Spectrum disorder
- Record keeping
- Stoma care
- Moving and handling theory
- Medication administration
- Food hygiene
- Catheter care
- Diabetes awareness and management
- Caring for someone with Epilepsy
LANGUAGES
English C1 Advanced
Shona Native
ADDITIONAL INFORMATION
- Right to work
- References upon request
- Clean DBS
Accomplishments
Blue bird rookie of the year 2023
Timeline
Senior Care Assistant
BlueBird Healthcare
2023.12 - 2026.04
Care Assistant
BlueBird Healthcare
2023.05 - 2023.12
Support Worker
PHILBAY HEALTHCARE (Jay Jay Social Care)
2023.02 - 2023.05
Rehabilitation Officer and Typist
Bulawayo Prison
2022.09
Development Studies - undefined
Lupane State University
2019.01 - 2022.01
Health Care Assistant
KHAMI PRISON CLINIC
2015.01 - 2023.01
Correctional Officer
Khami Remand Prison
2013.01 - 2015.01
GCSEs - undefined
Berejena Secondary School
Certificates -
Red Cross Society