Pat Fox

Resolved customer inquiries and issues to enhance satisfaction.

Coordinated email communications to ensure timely responses.

Facilitated creation and maintenance of staff contracts to support operational needs.

• Created lesson plans in accordance with national curriculum and school-wide curriculum standards.
• Used effective teaching methods to assist with student development, including collaborative learning, positive reinforcement, modelling and explicit instruction.
• Adapted teaching methods and instructional materials to meet students' varying needs, interests, and abilities, promoting inclusive education.
• Adapted teaching styles to cater for students with special educational needs.
• Assessed, recorded and reported on student progress to support achievement of learning goals.
• Assessed student progress through regular tests, assignments, and feedback sessions.
• Monitored progress through classwork, coursework and project marking to provide extra support for struggling students.
• Maintained accurate records of student performance, attendance, and behavioural issues.
• Managed classroom behaviour by applying effective strategies for promoting discipline and respect.
• Fostered a positive learning environment to support diverse learning needs and abilities.
• Counselled students on educational, personal and behavioural challenges to promote well-being and academic success.
• Established positive relationships with students, parents, and colleagues to foster a collaborative school community.

Created lesson plans in accordance with national curriculum and school-wide curriculum standards.

• Established clear objectives for all lessons, units and projects to achieve universal success.
• Utilised curriculum knowledge to inspire and motivate pupils to reach their learning goals.
• Accepted coaching from fellow teachers and administrators, enhancing teaching quality and student engagement.
• Completed first year as qualified teacher, fostering a positive learning environment in a primary school setting.

• Provided one-to-one support to pupils requiring additional help, enhancing their learning outcomes.
• Helped students master learning concepts through one-on-one and small group tutoring.
• Cultivated positive relationships with students, modelling appropriate behaviour and adapting to classroom needs.
• Offered emotional support and guidance to pupils, fostering resilience and well-being.
• Ensured student safety inside and outside classrooms, adhering to school safeguarding policies.
• Assisted in the creation and maintenance of a safe classroom environment, minimising risks and hazards.
• Prepared classrooms by cleaning and organising materials before lessons commenced.

• Restocked shelves and assisted pharmacy staff with preparing medications and fulfilling orders to support workflow.
• Dispensed prescription medications with precision under pharmacist supervision, ensuring compliance with regulatory standards.
• Maintained organised pharmacy environment to support staff efficiency and compliance with health regulations.
• Managed cash register operations, processed payments, and reconciled daily financial transactions.
• Received incoming supplies and ensured correct stocking in designated areas.
• Upheld cleanliness and organisation in the pharmacy, adhering to health and safety regulations.
• Created medication labels to ensure accurate identification of items and quantities for safe dispensing.

• Managed incoming calls and faxes, ensuring timely responses or directing queries to relevant departments.
• Handled confidential documents with care, maintaining privacy and security of sensitive information.
• Communicated effectively with clients and suppliers, helping to build positive relationships and support smooth operations.
• Assisted human resources with recruitment tasks and organised employee records.

• Assisted staff with clerical tasks to support smooth office administration.
• Maintained receptionist area by welcoming visitors and answering telephone and in-person queries.
• Managed incoming requests for information, directing them to the appropriate individual.

• Maintained shelves in clean and organised condition through regular visual merchandising during busy shopping periods.
• Monitored expiry dates of products and rotated stock to ensure quality standards were upheld.
• Arranged and displayed items attractively to enhance customer experience.
• Supported customers in navigating a wide selection of products and services.