Pascoal Eduardo J Verdial
Peterborough,Cambridgeshire
Summary
I'm friendly,chatty,trustworthy,loving person hardworking
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Housekeeper
Compass Medirest
Cambridge, Cambridgeshire
2024.04 - Current
- Provided meticulous, timely cleaning services in fast-paced environments, continually meeting guest demands.
- Built good relationship with patients.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Serving food to patients and cleaning spaces.
- Achieved cleaning requirements.
- Order missed meals to patients if they missed the meals.
- Order allergen,diet vegan and vegetarian for the patients.
- Serving the hot drinks and cold drinks
Facilities assistant
Sodexo
Cambridge, Cambridgeshire
2022.11 - 2023.10
- Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
- Adhered to health and safety regulations to maintain safe environment for customers.
- Communicated well with team across multiple locations.
- Checked all the meeting rooms. and tidy up for clients meetings.
- Reported all the faulty sistems.
- Ensure daily premises inspections system check are complete and reporting the finding to facilities manager.
- Employed optimal safety practices to eliminate risks, hazards and accidents.
- Top up the consumable
- Checked all the fridges temperature.
- Attended daily meetings with line manager.
Domestic assistant
Sodexo
Cambridge, Cambridgeshire
2019.11 - 2022.08
- Interacted positively and professionally clients, maintaining excellent service standards.
- Vacuumed and mopped a floors to achieve high-quality standart
- Treated delicate ornaments and valuables with caution, eliminating damage risk.
- Achieved cleaning requirements
- Organised storage spaces for attractiveness and ease of use.
- Cleaned bathrooms with meticulous attention to detail.
- Hand dusted and wiped clean furniture, fixtures and window sills, producing spotless results.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Cleaned kitchens thoroughly to service level agreements.
- Communicated with other staff to determine best use of resources and clients care.
- Reviewed cleaning processes and successfully identified efficiency improvements, reducing overall cleaning times.
Housekeeping cleaner
Hughes Hall Cambridge University
Cambridge, Cambridgeshire
2017.07 - 2020.08
- Delivered meticulous cleaning with expert use of chemicals, equipment and traditional techniques.
- Maintained strong levels of client trust through honest communication and delivery of impeccable finish.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Maintained flexible working patterns to best suit evolving customer needs.
- Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
- Vacuumed and steamed carpets, curtains and upholstered furniture.
- Provided high-quality cleaning services on 5 rooms daily, working efficiently to meet timeframe demands.
Waiter
Nines Global Buffet
Cambridge, Cambridgeshire
2017.02 - 2019.11
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Served drinks with professionalism and skill, maintaining high presentation and quality standards.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Informed customers regarding ingredients.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Listened to guest complaints and resolve issues.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Practiced healthy and safety measures to comply with regulations.
- Attended to customer's needs proactively for first-class waiting service.
- Advised drink choices based on customer preferences.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Took accurate guest drinks orders.
- Advised customers on wine and beverage pairings with selected food items.
- Checked customer IDs to confirm age before selling age-restricted products.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Used appropriate sanitising and cleaning products to maintain hygienic.
Education
Diploma of Higher Education - managements and tourism
Stimy Handayani University Bali
Indonesia 2012.10 - 2015.06
Skills
- Domestic cleaning equipment
- Organised and efficient
- Hospitality background
- Customer-orientated
- Room tidying
- Cleaning chemicals safe handling
- Cash handling
- Vacuuming
- Dusting
- Cleaning schedule maintenance
- Public relations
- Communication skills
- Google Workspace
- Time management
- Drinks upselling
- Customer-focused
- Marketing
Languages
English
Advanced
Portuguese
Intermediate
Indonesian
Advanced
Timeline
Housekeeper
Compass Medirest
2024.04 - Current
Facilities assistant
Sodexo
2022.11 - 2023.10
Domestic assistant
Sodexo
2019.11 - 2022.08
Housekeeping cleaner
Hughes Hall Cambridge University
2017.07 - 2020.08
Waiter
Nines Global Buffet
2017.02 - 2019.11
Diploma of Higher Education - managements and tourism
Stimy Handayani University Bali
2012.10 - 2015.06