Summary
Overview
Work History
Education
Skills
Additional Information
watching football
Timeline
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Pascal Manene

41 Cavendish Street, Manchester, Greater Manchester, M15 6TT.
Manchester

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Warehouse Worker

JD
Rochdale OL16 4GR
10.2018 - 03.2019
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Completed cycle counts and monthly inventory.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.

Customer Service Assistant

British Heart Foundation
Manchester
04.2017 - 06.2017
  • Responded to customer calls and emails to answer questions about products and services.
  • Communicated with suppliers to maintain updated information regarding status of current orders.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

NVQ Level 1 - Business and Administration

Bury College
England
09.2017 - 06.2018

NVQ Level 2-3 - Travel and Tourisms

Bury College
Bury
09.2019 - 06.2020

Foundation Degree - Banking and Finance

Manchester Metropolitan University
Metropolitan
09.2020 - 07.2021

Skills

Leadership communications

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Additional Information

My hobbies, spending more time with my family and watch football together as family and I also prefer listing to music and going out with family, and by doing this it helps me to build up my motivation.

watching football

I am fan of football and whenever I have an opportunity to attend the game I am always happy to watch football games because since when i was young I have always love football. 

Timeline

Foundation Degree - Banking and Finance

Manchester Metropolitan University
09.2020 - 07.2021

NVQ Level 2-3 - Travel and Tourisms

Bury College
09.2019 - 06.2020

Warehouse Worker

JD
10.2018 - 03.2019

NVQ Level 1 - Business and Administration

Bury College
09.2017 - 06.2018

Customer Service Assistant

British Heart Foundation
04.2017 - 06.2017
Pascal Manene41 Cavendish Street, Manchester, Greater Manchester, M15 6TT.