Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Work availability
Timeline
pasang sherpa

pasang sherpa

Greenwich, London,England
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux

Summary

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Gifted individual with superior people skills and appreciation for great wine and cocktails. Knowledgeable in food allergies, sensitivities and intolerances. Pursing part-time Waiter position with seasonal establishment. Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety processes and customer service to new, rewarding opportunity. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

1
1
year of professional experience

Work history

server

thaidine
Chislehurst, Bromley
12.2022 - 03.2024
  • Resolved customer complaints calmly and professionally to maintain satisfaction.
  • Transported food quickly between kitchen and restaurant areas to maintain temperature and quality.
  • Advised customers on wine and beverage pairings with selected food items.
  • Checked customer IDs to confirm age before selling age-restricted products.
  • Demonstrated safe food handling standards at all times.
  • Totalled bills for customers and accepted payment via cheque, currency and card payments.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Accurately took orders, making menu recommendations as appropriate.
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Stocked up drinks and bar snacks ahead of shift to meet demands of peak business hours.
  • Verified completed orders and served guests at tables.
  • Seated guests according to booking requirements and located tables for walk-ins.
  • Topped up condiment and cutlery stations to meet customer demand.
  • Checked on tables to ensure guest satisfaction, anticipated additional needs and happily fulfilled additional requests.
  • Advised on food and drink choices based on customer preferences.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Retained food and drink menu knowledge to offer helpful customer guidance.
  • Communicated dietary needs and allergies to kitchen staff to maintain customer safety.

Education

GCSEs -

philips training centre, London
09/2022 - 06/2023

Foundation Degree in Science - health and social care extended foundation diploma

Westminster Kingsway College, London
09/2023 -

Skills

  • Service prioritization
  • Efficient under pressure
  • Cleaning requirements
  • Takeaway order preparation
  • Menus and specials
  • Cleaning and sanitation
  • Table setting
  • Table service
  • Table clearing
  • Dietary options
  • Communication skills
  • Customer-focused
  • Time management
  • Multilingual

Affiliations

  • since childhood, I was a avid reader with a passion for exploring diverse genres and authors. I often enjoy immersing myself in both fiction and non-fiction literature, fostering continuous learning and broadening perspectives. Particularly interested in self help books and recently have started on two new books which is atomic habits by James clear and 'I want to die but I want to eat tteokboki' by Back She
  • I am passionate about creative expression through writing as well and love to engage in various forms of writing, including short stories, poetry, and personal essays. I have dedicated to honing writing skills through regular practice and participation in writing competitions and have won at ,my secondary school for creative writing and writing fiction with my friends. Particularly interested in exploring [specific genres or topics you enjoy writing about], aiming to inspire and connect with readers through storytelling.

Languages

English
Fluent
Hindi
Native
Chinese (Cantonese)
Native
Nepali
Native

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

server - thaidine
12.2022 - 03.2024
philips training centre - GCSEs,
09/2022 - 06/2023
Westminster Kingsway College - Foundation Degree in Science, health and social care extended foundation diploma
09/2023 -

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pasang sherpa