Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Parviz Amiri

Warrington,United Kingdom

Summary

A dedicated professional with a strong commitment to excellence and a proven track record in marketing, public relations, and team leadership. Demonstrates exceptional skills in deadline management, networking, and motivating teams to achieve outstanding results. Known for a willingness to learn and adapt, with a focus on continuous improvement and achieving organisational goals.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

3
3
years of professional experience

Work history

Home care support worker

Care and Share Associates (CASA)
Warrington
  • Provided compassionate, personalized care to clients, assisting with daily activities such as meal preparation, medication reminders, and mobility support
  • Maintained a clean and safe environment, adhering to hygiene standards and safety protocols
  • Built strong, trusting relationships with clients and their families, ensuring their needs and preferences were met
  • Demonstrated excellent time management to balance care schedules for multiple clients effectively
  • Accurately documented care activities and reported any changes in clients' conditions to supervisors
  • Commended by supervisors for consistently delivering exceptional service
  • Recognized for outstanding patience and ability to handle challenging situations calmly

Sales Advisor

Mango
the Hague, Netherlands
  • Greet and assist customers, providing personalized product recommendations based on their preferences and needs
  • Consistently achieve and exceed monthly sales targets through effective upselling and cross-selling techniques
  • Maintain a clean and visually appealing store layout to enhance the shopping experience
  • Handle transactions, including cash, card, and refunds, while ensuring accuracy and adherence to company policies
  • Collaborate with team members to achieve store objectives and provide support during busy periods
  • Stay updated on product knowledge, promotions, and industry trends to offer informed advice to customers
  • Resolve customer complaints and issues promptly and professionally to ensure satisfaction

Customer assistant

Kruidvat
Netherland
  • Company Overview: health and beauty retailer and pharmacy
  • Greeted and assisted customers, ensuring a welcoming and friendly atmosphere
  • Provided knowledgeable advice on products and services, resulting in [specific achievement, e.g., increased customer satisfaction scores]
  • Operated tills and handled cash, card, and digital payments accurately
  • Maintained stock levels by replenishing shelves and performing stock rotation
  • Supported team members during busy periods to ensure seamless operations
  • Resolved customer queries and complaints professionally and efficiently
  • Health and beauty retailer and pharmacy

Manager

Self-employee: owned a takeaway restaurant
Warrington
04.2020 - 10.2022
  • Led takeaway restaurant management, enhancing operations, staff efficiency, and customer satisfaction
  • Oversaw financial activities, including budgeting, expense tracking, and ensuring profitability
  • Recruited, trained, and supervised a team of [X] employees, fostering a collaborative and efficient working environment
  • Designed and implemented marketing campaigns, resulting in a [percentage]% increase in customer engagement and sales over [time period]
  • Monitored and managed inventory levels, reducing waste and ensuring seamless operations
  • Built a loyal customer base through exceptional service and consistent quality, leading to [specific achievements, e.g., '5-star reviews on [platform]']
  • Adapted quickly to challenges such as [e.g., 'changing market demands,' 'COVID-19 restrictions'] to maintain steady business performance
  • Led performance reviews, identified areas for improvement.

Education

General Secondary Education - undefined

SG Leonardo Da Vinci
Leiden
01.2009 - 01/2011

Customer relationship management (CRM) - undefined

LOI
Leiden

Effective Communication Skills - undefined

NCOI
Hilversum

Retail Business -

ROC Mondrian
the Hague
01.2011 - 01/2012

Nursing - undergraduate level

ROC Mondrian
The Hague, South Holland
01.2012 - 01/2015

GCSEs - English

WARRINGTON & VALE ROYAL COLLEGE
Warrington/ United Kingdom
09.2020 - 06/2021

Level 2 Certificate in Digital and IT Skills - IT

Warrington & Vale Royal College
01.2024 - 07/2024

Skills

  • Commitment to excellence
  • Marketing
  • Willingness to learn
  • Deadline management
  • Public Relations
  • Team leadership and motivation
  • Leadership
  • Networking

Languages

English
Advanced
Dutch
Elementary
Persian
Native

Affiliations

  • Fitness, Football, Swimming, Traveling.

References

References available upon request.

Timeline

Level 2 Certificate in Digital and IT Skills - IT

Warrington & Vale Royal College
01.2024 - 07/2024

GCSEs - English

WARRINGTON & VALE ROYAL COLLEGE
09.2020 - 06/2021

Manager

Self-employee: owned a takeaway restaurant
04.2020 - 10.2022

Nursing - undergraduate level

ROC Mondrian
01.2012 - 01/2015

Retail Business -

ROC Mondrian
01.2011 - 01/2012

General Secondary Education - undefined

SG Leonardo Da Vinci
01.2009 - 01/2011

Home care support worker

Care and Share Associates (CASA)

Sales Advisor

Mango

Customer assistant

Kruidvat

Customer relationship management (CRM) - undefined

LOI

Effective Communication Skills - undefined

NCOI

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Parviz Amiri