Summary
Overview
Work history
Education
Skills
Personal Information
My Behaviors
My Skill
My Value
Timeline
Generic

Parveen Patel

Thornthon Heath,Surrey

Summary

Adaptable kitchen leader with proven abilities in managing food service operations. Strong communication and leadership skills foster positive team environments and enhance customer satisfaction. Committed to maintaining high-quality standards and ensuring compliance with health regulations.

Offering strong leadership qualities and solid foundation in kitchen operations. Knowledgeable about team management, food safety, and customer service. Ready to use and develop communication, organizational, and problem-solving skills in Leader role.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Kitchen leader

Pret A Manger
London, City of London
05.2024 - 07.2025
  • Monitored food and supply inventory to maintain optimal stock levels.
  • Streamlined kitchen operations through effective management techniques.
  • Conducted regular equipment checks to ensure safety compliance.
  • Implemented waste reduction strategies, achieving significant cost savings.
  • Led team of kitchen staff to enhance workflow and efficiency.
  • Fostered positive work environment, boosting employee morale and productivity.
  • Maintained kitchen hygiene and safety standards for cleanliness.
  • Ensured high-quality meal preparation with meticulous attention to detail.
  • Reduced food costs with proper budgeting and inventory management.
  • Enforced proper sanitation practices to prevent food spoilage and contamination.

Crew Member

McDonalds
Streatham , UK
12.2022 - 05.2024
  • Implemented promotional strategies to attract more customers during off-peak hours.
  • Prepared food items according to the established recipes maintaining consistency of taste and presentation.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
  • Attended to customers with friendly and accurate service.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Prepared products following restaurant portion and presentation standards.
  • Used fryers , grills, and microwaves while following safety guidelines.
  • Prepared ingredients before busy period based on expected customer levels.

Punjabi Corner

Restaurant Manager
Vadodara , India
01.2018 - 07.2022

. Scheduled employees to keep shifts well-staffed.

· Trained workers in every position, including food preparation, money handling and cleaning roles.

· Trained newly hired employees on service techniques, company procedures and safety processes.

· Worked closely with chef and cooks to determine menu plans for special events or occasions.

· Analyzed customer feedback, initiating changes in service and menu offerings to address concerns and boost repeat business.

· Managed conflict resolution among staff and with customers, diplomatically addressing issues to maintain a positive atmosphere.

· Balanced cash registers, reconciled transactions and deposited establishment's earnings.

· Monitored compliance with food hygiene regulations, conducting regular training sessions to ensure staff adherence to standards.

· Maintained cleanliness and sanitation across food service, storage and preparation areas.

· Educated staff members on procedural and menu changes.

· Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.

· Directed staff in daily work assignments to help each achieve goals and uphold restaurant reputation.

· Championed 100% guest satisfaction by providing excellent dining experience.

· Coordinated staff schedules to ensure adequate coverage during peak times, balancing workload and minimizing overtime costs.

· Optimized profits by controlling food, beverage and labor costs daily.

· Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.

· Optimized stock levels for expected demand and minimized losses with proper rotation procedures.

· Implemented brand values and standards through friendly customer service to create memorable dining experiences.

· Identified, investigated and corrected restaurant service issues to maintain customer satisfaction.

Performed restaurant walk-through to gauge timeliness and excellent service quality

  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.

Education

Master of Science - International Business

University of Lincoln
Lincoln, Lincolnshire
10.2022 - 09.2023

Bachelor of Arts - Arts

Maharshi Dayanand University
Gurgaon, Haryana
10.2011 - 04.2014

Skills

  • Able to work in highly challenging environment
  • Good communication skills
  • Leadership communication
  • Maintaining high cleanliness standards
  • Customer satisfaction focus

Personal Information

  • Husband's Name: Tejas Patel
  • Date of birth: 12/22/92
  • Marital status: Married

My Behaviors

  • Clear Communication
  • Team Working
  • Passion
  • Realising Potential
  • Great Execution
  • Thoughtful Leadership
  • Open to Change
  • Business Sense

My Skill

· Communication

· Leadership

· Quality Control

· Profit and loss understanding

· Customer orientation

. Performance monitoring

My Value

« Happy Teams Happy Customers

« Amazing Standards Every day

« Never Standing Still

« Doing the Right Thing

Timeline

Kitchen leader

Pret A Manger
05.2024 - 07.2025

Crew Member

McDonalds
12.2022 - 05.2024

Master of Science - International Business

University of Lincoln
10.2022 - 09.2023

Punjabi Corner

Restaurant Manager
01.2018 - 07.2022

Bachelor of Arts - Arts

Maharshi Dayanand University
10.2011 - 04.2014
Parveen Patel