Customer-focused professional offering successful sales experience within the retail industry, with established expertise in managing and building long-term relationships with individual and corporate clients. Looking to transition my skills into a personal banker positon and help provide value to the bank and its customers.
Work history
Assistant Manager
Axis Bank limited-Dil Se open
12 2018 - 03 2025
Handling of Customer front desk
Mobilization Generation and over achievement of business as per the sales target provided by bank
Handling of transfer of cheques and RTGS and NEFT payments in banks
Processing of debit card request and stop payment request
Processing of CRF through CLH and information to the customer about approval or rejection of request
(cheque issuance Aadhar Seeding Pan Card updations)
Handling of TCDC and clearing queries
Handling of returned cheque book and inward register and outward register
Handling of cash department activities such as custodian of cash keys, receipt and payment of cash in branch maintaining all the cash register properly
Custodian of cheque book and maintain the records of register and its reconciliation on basis with DLMS and update the same E register
Processing of all CBDT payments Challan accurately and timely (CCRS, Single sign on easy pay)
Data Verification Unit Team Member, Central Processing Unit
Bandhan Bank-Aapka Bhala, Sabki Bhalai
Indore
10 2017 - 11 2018
Verification of KYC Documents and Account Openings
Check for PAN, NCIF, CRILC and Dedupe through Dot net before releasing the form for account opening
Scrutinizing the current and savings account opening forms, as per bank's prevalent KYC and AML policy
Check for relevant government web sites, as applicable to check if the ID proof given is valid as per process
Marking DVU queries in the opportunity ID in SIEBEL apart from updating the excel and share the excel by day end for upload in Intranet
Refresh the KYC grid for any updates on KYC norms on a weekly basis
Rectify the queries raised by concurrent auditor / QC team within 2 working days from the date of raising query
Other activities as may be assigned by the DVU TL.
Winter internship project
ADITYA BIRLA GROUP (UltraTech Cement Ltd)
Mumbai
09 2015 - 10 2015
Learning and development (Design an induction program for new employees)
The ambition of an organization is to gain employees commitment for this induction is an important tool
Induction is training the employee to understand the organization culture and develop interdependency with others in the organization
In order to ensure a healthy environment induction is a vital obligation for the employer
Performance can be improved with induction
Study of current practices (Joining checklist, pre-joining activities, activities on the date of joining, Mission, Vision, Objective of work area
Terms and Conditions, Performance Standards, Culture of work area
Office Systems, Job specific Training and Development, Monitoring and Evaluation.)
The recommendations implemented in conjunction with the current practices at UTCL
Winter internship desk project
ADITYA BIRLA GROUP (UltraTech Cement Ltd)
Mumbai
09 2015 - 10 2015
HR SCORE CARD
The HR scorecard is a method resources to position itself as a strategic planning partner with line managers and executive within organization
HR scorecard is a visual representation of key measures of human resources department achievements, productivity and other factors important to the organization
Factor measured include costs, hiring, turnover, training performance management and alignment with corporate goals
Balance score concept
Methodology Overview
Balance components
Strategic Alignment
Barriers to effective Implementation of BSC
Different Management System for Strategic Implementation
Translating the strategy to operational terms
Digital Scorecard
Internship project MLL&LW
MAGNUM MACHINE TECHNOLOGIES LIMITED
Pune
01 2015 - 01 2015
Learning how labour laws are practiced
Learning how to deal with large amount of data related to HR functions
To use SAP as a HR Tool
Education
PGDM - Human Resources Management
Sri Balaji Society Pune.
Bachelor of Business Administration - Foreign Trade
International Institute of Foreign Trade and Research
Banking Knowledge: Understanding of financial products, services, and regulations
Software Proficiency: Experience with banking software, CRM systems, and data analysis tools
Cash Handling: Accuracy and efficiency in handling cash transactions
Loan Processing: Experience with loan origination, underwriting, and documentation
Soft Skills:
Communication: Excellent written and verbal communication, including active listening and presentation skills
Customer Service: Ability to build relationships, address customer concerns, and provide exceptional service
Problem-Solving: Analytical and critical thinking skills to identify and resolve issues
Teamwork: Collaboration and ability to work effectively in a team environment
Organization: Time management, attention to detail, and ability to prioritize tasks
Negotiation: Ability to negotiate terms and conditions for loans and other financial products
Leadership: Ability to lead and motivate teams, especially for management roles
Adaptability: Ability to adjust to changing circumstances and new technologies
Personal Information
Father's Name: Amit Rai Batham
Mothers Name: Anjali Rai Batham
D.O.B: 27th August 1991
Contact: 6267355992
Email: parulamitraibatham@yahoo.com
Address: 840 Raja Gali Mhow Dist Indore Madhya Pradesh pin 453441.
Cultural Activities
Participated in AIYYASWAMI CULTURAL FESTIVAL 2014 SRI BALAJI SOCIETY
Participated in INDIAN FOLK DANCE in school 1st position 2006
Participated in YOUTH FESTIVAL group dance in school in 2006
Participated in DEVOTIONAL GROUP SONG 3RD POSITION in school 2005
2 Years diploma in khattak from Indira Kala Sangit Vishwavidyalaya, Khairagarh.
extra academic
Advance Corporate Practical Training on HR Practices from HR REMEDY INDIA, Pune, 2016-05-28, 2016-07-30, Recruitment and Selection, Payroll management, HR Admin.
Hobby
Dance
Music
Travelling
Swimming
Driving
Timeline
Assistant Manager
Axis Bank limited-Dil Se open
12 2018 - 03 2025
Data Verification Unit Team Member, Central Processing Unit
Bandhan Bank-Aapka Bhala, Sabki Bhalai
10 2017 - 11 2018
Winter internship project
ADITYA BIRLA GROUP (UltraTech Cement Ltd)
09 2015 - 10 2015
Winter internship desk project
ADITYA BIRLA GROUP (UltraTech Cement Ltd)
09 2015 - 10 2015
Internship project MLL&LW
MAGNUM MACHINE TECHNOLOGIES LIMITED
01 2015 - 01 2015
PGDM - Human Resources Management
Sri Balaji Society Pune.
Bachelor of Business Administration - Foreign Trade
International Institute of Foreign Trade and Research