Summary
Overview
Work history
Education
Skills
Certification
Domain Experience
Timeline
Generic
Parthasarathi Soundarrajan

Parthasarathi Soundarrajan

London,United Kingdom

Summary

Certified PMP®, SAFe Agile, and Scrum Master® (CSM®) with over 22 years of global IT program and project management experience. Led complex digital transformation initiatives across Salesforce ecosystems, SAP, and Oracle Siebel platforms. Currently managing a greenfield implementation of Salesforce, Pega, and S/4 HANA, focusing on stakeholder engagement, risk management, and system integration. Previous experience includes leading AbbVie's Tier Management , Loyalty Program and AMI (Medical Education Platform) tower deploying Salesforce-based event management and Identity & Consent Management (ICC) solutions across 45 countries enhancing commercial processes.

Overview

24
24
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Programme Manager - Associate Director

Cognizant Technology Solutions
London, United Kingdom
07.2018 - 09.2025
  • Transformed commercial IT portfolio systems with digital technologies and streamlined processes.
  • Drove enterprise-wide digital transformation initiatives, aligning IT with business objectives.
  • Modernized systems to enhance operational efficiency and drive platform adoption.
  • Delivered training, tools, and content to bolster sales effectiveness and expedite go-to-market success.
  • Managed RFx processes and vendor evaluations, ensuring contract readiness and compliance.
  • Supported onboarding of strategic partners, aligning with enterprise standards for quality and governance.
  • Guided solution architecture across multiple digital transformation initiatives, ensuring robust project governance.
  • Coordinated end-to-end programme delivery while generating executive reports to monitor progress and risks.
  • Achieved streamlined operations by implementing efficient project management strategies.
  • Aligned all project activities to business goals for maximum impact.
  • Established clear goals and benchmarks to measure project success.
  • Collaborated with senior leadership, aligning project goals with corporate strategy.
  • Accelerating go-to-market success through integrated systems and analytics.
  • Support onboarding of strategic partners & align with enterprise standards for quality, security, and legal governance.

Group Manager - PreSales

Tech Mahindra
Dubai/Singapore, United Arab Emirates/Singapore
07.2016 - 07.2018

Analysed WSS business AS-IS processes to recommend appropriate implementation tools.

Facilitated workshops with clients to evaluate current functionalities and expectations.

Developed project implementation plan to ensure stakeholder engagement and alignment.

Conducted evaluations of WSS pain points, including product configuration, pricing, and operations.

  • Implemented new business processes to streamline operations and enhance efficiency.
  • Established clear communication channels between teams to improve workflow coordination.

Technical Manager

Verizon Data Services India Pvt Ltd
India, India
11.2009 - 07.2016

Successfully migrated legacy functionality for Leads and Opportunity creation to Salesforce.com and Siebel CRM.

Documented Functional Design Documents and High-level Business Process Flow.

Prepared AS-IS documentation to map legacy system functionality to new CRM platform.

Conducted JAD sessions to define project scope and accelerate deliverables.

Developed integrations with legacy systems, CPQ systems, and various external platforms.

Established integration with Concept Wave for quote generation alongside Siebel CRM.

Facilitated workshops to collect inputs and produce Business Requirements documents and Gap Analysis.

Assessed risks, identified issues promptly, and reported status as offshore coordinator.

Technical Lead

NIIT Tech.
India, India
11.2007 - 06.2013

Delivered solutions for Preventative Maintenance track, enhancing call centre and lending processes.

Designed new quoting process from initiation to order completion.

Managed order management processes to increase efficiency.

Executed asset-based ordering to optimise resource allocation.

Developed end-to-end interface design to streamline operations.

Oversaw Siebel upgrade from version 7.8 to 8.0, ensuring seamless transition.

  • Collaborated with stakeholders to align on technical specifications.

CRM Consultant

Accenture
Australia / Chennai
05.2006 - 01.2009

Created functional design based on business requirements and client specifications.

Developed integration interfaces using workflows and business services with scripting.

Designed asset-based order management processes to enhance operational efficiency.

Produced new business events for enterprise application integration and signal processing.

Collaborated on data maps to improve integration accuracy and performance.

Developed working prototypes and documentation for virtual business components.

Executed proof of concept demonstrating real-time integration with legacy systems.

Software Engineer

Infosys Technologies Ltd.
India, India
11.2005 - 05.2006
  • Stayed updated on industry trends through continuous learning – ensured relevant knowledge application.
  • Integrated third-party services into software products, expanding functionality scope.
  • Collaborated effectively with cross-functional teams, fostering a harmonious work environment.
  • Designed customised software solutions in response to unique client requirements.

Software Engineer

Filcosys
01.2002 - 11.2005
  • Resolved complex programming issues to ensure uninterrupted system functionality.
  • Streamlined workflow to improve productivity
  • Undertook regular updates of existing systems, promoting optimum performance levels.
  • Managed source codes using version control tools, ensuring easy tracking and revisions.

Education

Bachelor of Business Administration - Business Administration

Madurai Kamaraj University
India
06.1995 - 04.1998

Master of Science - Computer Applications

Bharathidasan University
India
06.1998 - 04.2001

Skills

  • IT Program and portfolio management
  • Microsoft project proficiency
  • Customer relationship management software
  • PMP certified
  • Change management
  • Stakeholder management
  • Effective communication
  • Product development

Certification

  • Project Management Professional (PMP)
  • Certified SAFe 5 Agilist
  • Certified ScrumMaster (CSM)
  • 9X Salesforce Certifications

Domain Experience

  • Sales & Marketing
  • Life science
  • Telco
  • Order Management
  • Loyalty Management
  • Retail
  • ESales
  • Ships Agency

Timeline

Programme Manager - Associate Director

Cognizant Technology Solutions
07.2018 - 09.2025

Group Manager - PreSales

Tech Mahindra
07.2016 - 07.2018

Technical Manager

Verizon Data Services India Pvt Ltd
11.2009 - 07.2016

Technical Lead

NIIT Tech.
11.2007 - 06.2013

CRM Consultant

Accenture
05.2006 - 01.2009

Software Engineer

Infosys Technologies Ltd.
11.2005 - 05.2006

Software Engineer

Filcosys
01.2002 - 11.2005

Master of Science - Computer Applications

Bharathidasan University
06.1998 - 04.2001

Bachelor of Business Administration - Business Administration

Madurai Kamaraj University
06.1995 - 04.1998
Parthasarathi Soundarrajan