PARTH SHELADIYA
21 Fortune Ave Burnt Oak, Edgware HA8 0FG, LONDON,LONDON
Summary
Inspiring speaker enthusiastic about motivating professionals to pursue ongoing development. Leads sessions and coordinates training activities based on organisational needs. Approachable, encouraging and informative leader adapts to different situations and environments. Training professional champions staff development by facilitating high quality sessions and workshops. Empowers adult learners and responds to changing organisational needs. Evaluates and improves training plans for maximum relevancy and impact. Compassionate Life Coach with strong empathy and compassion offers experience in group and private coaching. Builds individuals' confidence and capabilities through personalised programme planning. Networks and collaborates with external support providers to grow opportunities for client improvement. Committed student with mentoring and coaching talents seeks opportunity to build practical client-led experience. Forges trusted relationships through strong communication and relationship-building skills for open, constructive conversation. Passionate about supporting growth in confidence, wellbeing and life satisfaction. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Gujju Dhaba Express
Kitchen Porter
Kingsbury, London UK
02.2024 - 06.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed customer orders with speed and accuracy.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Store Helper
Waitrose
Waitrose, London-UK
12.2023 - 02.2024
- Received and processed product returns.
- Completed opening and closing duties in line with established schedule.
- Organised displays to promote inventory and encourage customer purchases.
- Guided customers to locate products or alternative items.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Demonstrated product usage and features to customers.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Tagged products quickly and accurately with price tags and stickers.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Managed customer lines for minimum wait times and high satisfaction.
- Helped customers obtain specialised help for refunds and exchanges.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Updated product labelling and pricing to reflect discounts and offers.
- Identified discrepancies in stocks through regular inventory management.
- Boosted product sales by offering selection guidance to customers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Designed visually pleasing in-store and window displays to increase footfall.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Inspected products for damages and expiry dates before processing refunds.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Delivered personalised customer service with a smile to promote return custom.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Sales Assistant Manager
zudio
surat, india
01.2020 - 12.2022
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers in locating specific items to boost satisfaction.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Followed company procedures and guidelines for smooth retail operations.
- Maintained knowledge of products and features to provide recommendations to customers.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Updated product labelling and pricing to reflect discounts and offers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Built lasting relationships with clients through customer service interactions.
- Organised displays to promote inventory and encourage customer purchases.
- Tagged products quickly and accurately with price tags and stickers.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Boosted product sales by offering selection guidance to customers.
Hospitality manager
Blushing Homes during
surat , india
01.2017 - 12.2019
- Enforced health and safety procedures to prioritise staff and customer wellbeing.
- Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
- Oversaw inventory and stock management, optimising levels for operational continuity.
- Stored cash floats and delivered secure banking procedures.
- Tackled food waste by refining kitchen practices, resulting in reduced costs.
- Coached front of house teams in delivering smooth, professional reception services.
- Recruited high-performing hospitality staff, onboarding with appropriate training.
- Directed staff schedules and rosters, optimising workforce efficiency.
- Led by example, embodying positive work ethic and motivating staff for peak performance.
- Executed emergency response protocols for safe, secure and compliant environment.
- Controlled expenditure, oversaw purchasing and maintained accurate counts.
- Supported housekeeping management in maintaining first-class hotel conditions.
- Kept back of house accounts and records updated, enabling clear performance monitoring.
- Sourced cost-effective solutions for required maintenance works.
- Coordinated marketing initiatives, contributing to increased patronage and revenue.
- Coordinated staff training sessions, enhancing team competencies and service standards.
- Coordinated strategies to protect hotel property, staff and guests.
- Adhered to company policies and brand standards to support outstanding guest experiences.
- Managed customer service interactions, addressing concerns and preserving positive experiences.
- Facilitated corporate functions, conferences and other large scale events.
- Forecasted occupancy demand and monitored staff availability to create balanced, cost-effective shift schedules.
- Maximised occupancy rates by optimising reservation and housekeeping processes.
- Handled guest complaints to protect brand reputation.
- Monitored and enforced compliance with company policies and procedures.
Education
Computer Engineering -
Solent University
Southampton 09.2023 - 09.2024
Computer Science -
Bachelors in Computer Science 2020
india 06.2017 - 06.2020
Skills
Communication Skills
- Verbal and written communication skills
- Technical communication skills
- Interpersonal communication skills
- Tenant communication skills
- Communication skills
- Excellent communication skills
- Exemplary communication skills
- Excellent verbal and written communication skills
- Written and verbal communication skills
- Articulate communication skills
- Superior communication skills
- Interactive communication skills
- Outstanding communication skills
- Flawless communication skills
- Written and oral communication skills
- Advanced communication skills
- Compassionate communication skills
- Presentation and pitching skills
- Visual communication and brand strategy
- Prioritisation skills
- Handover communication
- Excellent numeracy skills
- Project management skills
Affiliations
- Music
- Foodie
Languages
English
Fluent
Hindi
Fluent
Timeline
Gujju Dhaba Express
Kitchen Porter
02.2024 - 06.2024
Store Helper
Waitrose
12.2023 - 02.2024
Computer Engineering -
Solent University
09.2023 - 09.2024
Sales Assistant Manager
zudio
01.2020 - 12.2022
Computer Science -
Bachelors in Computer Science 2020
06.2017 - 06.2020
Hospitality manager
Blushing Homes during
01.2017 - 12.2019
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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