Parth Girishkumar Patel
Harrow,England
Summary
Experienced professional with a strong background in customer service, leadership, and communication proficiency. Demonstrated expertise in managing daily operations, handling customer complaints, and supporting staff in various roles. Proven track record in debt collection and financial target achievement within the UAE banking sector. Adept at assisting clients with daily living tasks and facilitating community integration. Skilled in Microsoft Office, negotiation, problem-solving, sales and marketing strategies, project management, budget oversight, and target achievement. Career goal: To leverage extensive experience to drive organisational success and enhance client satisfaction.
Overview
2027
2027
years of professional experience
Work History
Support worker
Demand Recruitment Service
01.2025 - 04.2026
- Assisted clients with daily living tasks including meal planning and preparation.
- Supported grocery shopping activities and ensured a safe and clean home environment.
- Accompanied individuals to appointments, social outings, and travel to facilitate community integration.
Assistant Restaurant Manager
The Cardamom Club & Sport Lounge
London, UK
03.2022 - 04.2026
- Managed customer service for daily operations, including large and small events.
- Handled customer complaints and supported staff in resolving issues efficiently.
- Assisted restaurant manager with weekly staff shift scheduling and responsibility assignments.
- Oversaw social media platforms like Instagram, Facebook, and Snapchat for marketing efforts.
- Managed online reviews and maintained accurate information on Google.
Teacher assistant
Teachnow
London, UK
05.2023 - 07.2024
- Assisted students in various schools with special educational needs for improved focus and learning as a 1:1 teacher.
- Supported children with SEN by addressing their unique learning requirements.
- Collaborated with TeachNow to provide teaching assistants and educators for tailored and general support roles in schools.
Senior Debt Collection Officer
Hadaf Al Kahlij Debt Collection
Sharjah, UAE
09.2021 - 12.2021
- Assisted clients with account setups for credit cards, personal loans, and auto loans.
- Supported achievement of monthly, quarterly, and annual financial targets.
- Facilitated communication with customers regarding banking services.
Debt Collection Officer
Derby Debt Collection
Sharjah, UAE
- Assisted in debt collection efforts for clients within the Emirates Islamic Bank.
Supported recovery processes for overdue accounts.
Facilitated communication between clients and the bank's debt collection department.
Education
MSc. - Management with Project Management (with professional development and planning)
BPP University
London, England11-2023
BE - Mechanical
SIGAMA INSTITUTE ENGINEERING
Vadodara, GujaratSkills
- Customer service excellence
- Communication proficiency
- Leadership abilities
- Microsoft Office expertise
- Negotiation skills
- Problem-solving capabilities
- Sales and marketing strategies
- Project management
- Budget oversight
- Target achievement
Languages
English
Proficient
C2
Hindi
Advanced
C1
Gujarati
Proficient
C2
Timeline
Support worker
Demand Recruitment Service
01.2025 - 04.2026
Teacher assistant
Teachnow
05.2023 - 07.2024
Assistant Restaurant Manager
The Cardamom Club & Sport Lounge
03.2022 - 04.2026
Senior Debt Collection Officer
Hadaf Al Kahlij Debt Collection
09.2021 - 12.2021
Debt Collection Officer
Derby Debt Collection
MSc. - Management with Project Management (with professional development and planning)
BPP University
BE - Mechanical
SIGAMA INSTITUTE ENGINEERING