PARNEET KAUR
London,UK
Summary
Motivated and adaptable professional with experience in operations, customer service, and administrative support. Skilled in task coordination, documentation management, and effective communication with diverse stakeholders. Recognised for organisation, attention to detail, and problem-solving under pressure. Eager to contribute to team success and operational efficiency in an entry-level role.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Security Agent
Eurostar / Mite King Cross
London
09.2023 - 09.2025
- Conducted passport and documentation checks for over 19,000 passengers daily, ensuring compliance with strict protocols.
- Coordinated daily with French border police, ensuring seamless cross-border operations.
- Carried out systematic passport controls with attention to detail, upholding accuracy and compliance with security standards.
- Maintained calm and effective communication in high-pressure situations, including unexpected service disruptions.
- Trained 5+ new staff members, reducing onboarding time and improving team efficiency.
Aviation Security Officer
Heathrow
London
06.2023 - 09.2023
- Operated advanced screening and inspection systems for passengers, baggage, and cargo, contributing to overall airport safety.
- Responded to operational changes with composure and sound judgment.
- Reported potential risks promptly to supervisors, supporting informed decision-making.
- Ensured compliance with security regulations through accurate documentation.
- Mentored new staff in best practices, improving team performance and knowledge-sharing.
Sales Assistant
Sports Direct
London
08.2022 - 06.2023
- Contributed to 10% increase in sales during peak periods through proactive customer engagement.
- Processed returns and exchanges efficiently while adhering to policy.
- Assisted 50+ customers per day, delivering excellent service
- Promoted teamwork and effective communication to support daily targets.
Accountant Assistant
Miglani Builders Limited
07.2023 - 07.2023
- Supported administrative and financial tasks, ensuring timely completion of paperwork.
- Applied effective time management to meet submission deadlines.
- Gained exposure to small business operations in family-run environment.
Marketing Lead (Student Enterprise Project)
Teazy - Featherstone High
London
10.2021 - 05.2022
- Designed and executed complete marketing strategy for student-led tea brand.
- Presented persuasive pitches to stakeholders, raising awareness across school community.
- Facilitated brainstorming sessions, encouraging creativity and collaboration among 30 peers.
- Collected feedback to improve campaign strategy and product promotion.
Education
GCSEs - Maths and English
Featherstone High School
A Levels - Health & Social Care and Business
Featherstone High School
Skills
- Microsoft Office Suite
- Customer service excellence
- Time management and prioritisation
- Communication and interpersonal skills
- Problem-solving under pressure
- Compliance and accuracy
- Team mentoring and support
- Basic accounting knowledge
- Handle critical documentation accurately
Certification
- Google Project Management Professional Certification, Achieved 95% in assessments
- CBRE Project Management Job Simulation Certification – available upon request
SMGB Digital Marketing Online Course (Beginner)
- Learned fundamentals of digital marketing, including SEO, social media marketing, email marketing, and content marketing
- Gained understanding of different digital marketing strategies and campaign techniques
- Explored basic tools and platforms used for online marketing
Timeline
Security Agent
Eurostar / Mite King Cross
09.2023 - 09.2025
Accountant Assistant
Miglani Builders Limited
07.2023 - 07.2023
Aviation Security Officer
Heathrow
06.2023 - 09.2023
Sales Assistant
Sports Direct
08.2022 - 06.2023
Marketing Lead (Student Enterprise Project)
Teazy - Featherstone High
10.2021 - 05.2022
GCSEs - Maths and English
Featherstone High School
A Levels - Health & Social Care and Business
Featherstone High School
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