Summary
Overview
Work history
Education
Skills
Websites
Certification
Timeline
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PARNEET KAUR

London

Summary

Motivated and adaptable professional with proven experience in security operations, customer service, and sales support. Skilled at working under pressure, maintaining compliance with strict protocols, and fostering positive customer experiences. Recognised for clear communication, teamwork, and cultural awareness, having collaborated with diverse international stakeholders including border police and global travellers. With strong organisational skills and a proactive approach, I excel in fast-paced environments where reliability, professionalism, and problem-solving are valued.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Security Agent

Eurostar / Mite King Cross
London
09.2023 - 08.2025
  • Handled a wide range of customer queries with professionalism, delivering clear solutions to improve international traveller satisfaction.
  • Coordinated daily with French border police, ensuring seamless cross-border operations.
  • Carried out systematic passport controls with attention to detail, upholding accuracy and compliance with security standards.
  • Maintained calm and effective communication in high-pressure situations, including unexpected service disruptions.

Aviation Security Officer

Heathrow
London
06.2023 - 09.2023
  • Operated advanced screening and inspection systems for passengers, baggage, and cargo, contributing to overall airport safety.
  • Responded to operational changes with composure and sound judgment.
  • Reported potential risks promptly to supervisors, supporting informed decision-making.
  • Ensured compliance with security regulations through accurate documentation.
  • Mentored new staff in best practices, improving team performance and knowledge-sharing.

Sales Assistant

Sports Direct
London
08.2022 - 06.2023
  • Delivered solutions to customer needs, driving positive in-store experiences and repeat business.
  • Processed returns and exchanges efficiently while adhering to policy.
  • Assisted with floor operations, adapting priorities during peak trading times.
  • Promoted teamwork and effective communication to support daily targets.

Marketing Lead (Student Enterprise Project)

Teazy - Featherstone High
London
10.2021 - 05.2022
  • Designed and executed a complete marketing strategy for a student-led tea brand.
  • Presented persuasive pitches to stakeholders, raising awareness across the school community.
  • Facilitated brainstorming sessions, encouraging creativity and collaboration among 30 peers.
  • Collected feedback to improve campaign strategy and product promotion.

Accountant Assistant

Miglani Builders Limited
  • Supported administrative and financial tasks, ensuring timely completion of paperwork.
  • Applied effective time management to meet submission deadlines.
  • Gained exposure to small business operations in a family-run environment.

Education

GCSEs - Maths and English

Featherstone High School

A Levels - Health & Social Care and Business

Featherstone High School

Skills

  • Cultural awareness & collaboration
  • Customer service excellence
  • Time management & prioritisation
  • Communication & interpersonal skills
  • Problem-solving under pressure
  • Compliance & accuracy
  • Team mentoring & support
  • Basic accounting knowledge

Websites

Certification

Google Project Management Professional Certification, Achieved 95% in assessments

Timeline

Security Agent

Eurostar / Mite King Cross
09.2023 - 08.2025

Aviation Security Officer

Heathrow
06.2023 - 09.2023

Sales Assistant

Sports Direct
08.2022 - 06.2023

Marketing Lead (Student Enterprise Project)

Teazy - Featherstone High
10.2021 - 05.2022

Accountant Assistant

Miglani Builders Limited

GCSEs - Maths and English

Featherstone High School

A Levels - Health & Social Care and Business

Featherstone High School

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PARNEET KAUR