Parmdip Hans
Summary
Detail-oriented professional with expertise in resource allocation and multitasking capabilities. Proficient in Jira software and well-versed in the Waterfall model, ensuring efficient project management and execution. Committed to leveraging skills to drive organisational success and optimise workflow processes.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Senior project manager
Metropolitan Police Service
London
2020.06 - Current
- Developed comprehensive project plans for successful execution.
- Tracked project progress diligently, ensuring adherence to set deadlines.
- Facilitated change management processes, enhancing operational efficiency.
- Achieved process optimisation through quality control measures.
Senior Project Manager / Programme Manager
Metropolitan Police Service
2020.06 - 2026.06
- Key Programmes & Projects Delivered:
- Fleet Transformation Programme – A strategic initiative to redesign the vehicle maintenance and repair model. Led multiple procurement processes, developed the operating model, and secured Outline Business Case approval through the Mayor’s Office for Policing and Crime. Partnered with senior stakeholders to manage risk, resolve challenges, and drive progress through key decision points, laying the foundation for long-term transformation.
- Rebuilding Trust Programme – Launched in response to a crisis in public trust and confidence following high-profile incidents, including Sarah Everard. I was responsible for driving delivery across the Met, embedding governance and project structures, and reporting progress to the Executive Leadership Team.
- Firearms Culture Programme (FCP) – Established to reform the culture, standards, and practices across all armed policing commands. Responsible for leading delivery during the high-profile trial of a Met Officer charged for the fatal shooting of Chris Kaba. A challenging period due to political sensitivities and resistance to change. Through strong leadership, empathy, and collaboration, I engaged senior leaders and frontline teams to drive progress and realise the Programme’s benefits.
- Core Strategic Accountabilities across all Programmes/Projects:
- Strategic Leadership – Set programme vision and delivery approach, aligning with Met priorities.
- Stakeholder Engagement – Built trusted relationships with stakeholders, influencing decisions and securing support for complex change initiatives.
- Benefits and Performance – Defined and tracked measurable outcomes through robust frameworks, data-led reporting, and executive reviews.
- Governance – Established effective governance structures, chaired boards, and enabled clear, timely decision-making.
- Risk & Issue Management – Proactively managed risks and issues within complex, politically sensitive environments.
- Financial Management – Forecast, monitored, and reported on programme budgets, maintaining cost controls and ensuring value for money.
- Resource & Delivery Capacity – Secured and aligned internal and supplier resources to set programmes up for success.
- Change Leadership – Championed cultural and behavioural change, overcoming resistance and embedding sustainable transformation.
Senior Project Manager
Thames Water
2017.05 - 2019.11
- Led transformation and change initiatives within the Operations division, focusing on the Planning and Scheduling department to implement improvements across people, processes, and procedures.
- Developed and maintained comprehensive project plans aligned to business objectives, clearly communicating progress and priorities to stakeholders.
- Built and sustained effective working relationships with internal and external stakeholders to support successful delivery and change adoption.
- Produced and maintained key project documentation including risk and issue registers, communication plans, and delivery roadmaps.
- Provided regular project status reports to Programme Managers and Project Sponsors, highlighting risks, issues, and mitigation strategies.
- Chaired Steering Groups and Working Groups attended by senior leaders, including General Managers and Heads of Department, to drive decision-making and accountability.
- Conducted data analysis to identify performance trends, inform change opportunities, and measure benefit realisation.
- Facilitated process mapping sessions with subject matter experts to define current and future state workflows and support operational improvements.
Project and Development Manager
General Dental Council
2013.03 - 2017.05
- Delivered modernisation projects across Registration and Fitness to Practise departments, ensuring processes were fit for purpose and embedded effectively within operational teams.
- Managed multiple projects end-to-end, leading cross-functional teams and coordinating stakeholder engagement to define scope, objectives, and delivery plans.
- Produced and maintained core project documentation including business cases, risk registers, and close-out reports, while overseeing governance through regular project boards and executive updates.
- Identified and resolved delivery risks and issues, supported IT change through user acceptance testing, and led training and change management to embed improvements.
- Built strong stakeholder relationships and fostered knowledge sharing across teams to support sustainable delivery outcomes.
Project Manager
Specialist Schools and Academies Trust
2010.11 - 2013.03
- Delivered strategic programmes including local authority membership and regional school improvement initiatives, supporting over 500 schools and 70 councils across England.
- Oversaw multiple concurrent projects/contracts with budgets up to £0.5m, managing full lifecycle delivery from feasibility to close-out.
- Built strong stakeholder relationships, led steering groups and programme boards, and provided regular updates to executive leadership.
- Established effective governance, financial controls, and reporting procedures to ensure delivery against scope, timelines, and budget.
14-19 Development Manager
London Borough of Bexley
2006.11 - 2010.11
- Led the Complementary Curriculum programme, enabling access to vocational qualifications for over 400 students across the borough.
- Managed relationships with 17 training providers and key stakeholders including schools, universities, and employers to expand course offerings and ensure programme success.
- Oversaw a £0.7m budget, maintained service level agreements, and produced termly progress reports for the 14–19 Strategic Board.
- Chaired programme meetings and led the development of the Society, Health and Development Diploma, including bid writing and stakeholder coordination.
Education
BSc Hons - Psychology
City University London
Skills
- Strategic Leadership
- Stakeholder Engagement
- Change Delivery
- Financial and Commercial Acumen
- Risk and Issue Management
- Benefit Realisation
- Resilient and Adaptable
- Results-focused
- Organised
- Empathetic
- Innovative
- Collaborative
Certification
- APMG Prince2 Practitioner
- APMG Managing Successful Programmes Practitioner
- APMG Change Management Practitioner
- Lean Six Sigma Green Belt
Volunteering Experience
- NishkamSWAT, Volunteer Team Lead, 2015-07, Present, I have volunteer at NishkamSWAT (Sikh Welfare and Awareness Team), which is charity that assists homeless and disadvantaged people across the UK. Our work is based on the Sikh principle of langar, which translates to serving free communal meals., I lead the outreach service in Luton, where we service hot meals and essential items to homeless communities. I established the service in Luton, which included sourcing suppliers, recruiting and onboarding volunteers and coordinating the services. I have also led the wider initiatives including Project Recovery, which supports families impacted by alcohol and substance abuse.
- Charity Support and Fundraiser, 2023-09, Present, I actively supported the Children’s Cancer Group UK, Young Lives vs Cancer and Children with Cancer UK through fundraising events and awareness campaigns. Helping to raise awareness of childhood cancer and generate funding for research and family support.
Accomplishments
Implemented new operating model
Timeline
Senior project manager
Metropolitan Police Service
2020.06 - Current
Senior Project Manager / Programme Manager
Metropolitan Police Service
2020.06 - 2026.06
Senior Project Manager
Thames Water
2017.05 - 2019.11
Project and Development Manager
General Dental Council
2013.03 - 2017.05
Project Manager
Specialist Schools and Academies Trust
2010.11 - 2013.03
14-19 Development Manager
London Borough of Bexley
2006.11 - 2010.11
BSc Hons - Psychology
City University London