Paris Annabella Reed
BEDFORD,Bedfordshire
Summary
Versatile candidate with a high degree of professionalism and proven ability to handle a variety of tasks with accuracy and efficiency. Demonstrated expertise in managing front office operations, including greeting visitors, answering phone calls, taking messages, and scheduling appointments. Able to adapt ensuring a great customer experience through outstanding customer service skills. Reliable team player with strong communication and team-building abilities. Experienced in bar skills, providing both alcoholic and non-alcoholic beverages. Promoted to Zoney at current role in charge of ensuring customer satisfaction to her customers providing a fun memorable evening for all.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Head of Zone
Bistro Live
Milton Keynes, Milton Keynes
04.2024 - Current
- Displayed energy and enthusiasm in fast-paced environment.
- Increased customer satisfaction by resolving issues.
- Applied positive customer service approach to increase satisfaction levels.
- Completed customer orders with speed and accuracy.
- Oversaw daily operations to achieve high productivity levels.
- Carried out day-to-day duties accurately and efficiently.
Salon receptionist Assistant
Athinas
Bedford
05.2023 - 02.2024
- Answered phone calls to record new bookings and respond to service questions
- Established familiarity with frequent guests to build customer loyalty
- Ordered, displayed, and maintained supplies
- Operated cash registered to receive payments from clients
- Kept work stations clean and sanitized tools, such as scissors, and combs
- Scheduled client appointments
Waitress / Bar staff
Pavenham Golf Course
Bedford
12.2022 - 12.2023
- Greeted and escorted guests to tables, fostering warm welcome
- Communicated with FOH and BOH staff to facilitate top-quality service and timely food delivery
- Verified guest satisfaction with meals and responded promptly to issues
- Supported other servers, running food and refilling beverages to meet team goals
- Prepared and presented final bill and collected cash or credit card payments
- Prepared tables for guests by setting out linens and silverware
- Ability to work the bar and provide alcoholic beverages at request
Education
A Level - Level 3 Dance
Northampton College
09.2023 -
GCSE - 9 GCSE Grade 5-9
Lincroft Academy
Oakley, BedfordSkills
- Ability to work in a fast pace environment
- Reliable
- Team player
- Hardworking
- Versatile candidate with experience providing outstanding customer service
- Proven ability to handle a variety of tasks with accuracy
- Efficiency
- High degree of professionalism
- Demonstrated expertise in managing front office operations
- Greeting visitors
- Answering phone calls
- Taking messages
- Scheduling appointments
- Ability to ensure a great customer experience
- Bar skills in providing alcoholic and non alcoholic beverages
- Communication skills
- Team building
Certification
Full Driving license - December 2024
Timeline
Head of Zone
Bistro Live
04.2024 - Current
A Level - Level 3 Dance
Northampton College
09.2023 -
Salon receptionist Assistant
Athinas
05.2023 - 02.2024
Waitress / Bar staff
Pavenham Golf Course
12.2022 - 12.2023
GCSE - 9 GCSE Grade 5-9
Lincroft Academy
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