Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Paris Annabella Reed

BEDFORD,Bedfordshire

Summary

Versatile candidate with a high degree of professionalism and proven ability to handle a variety of tasks with accuracy and efficiency. Demonstrated expertise in managing front office operations, including greeting visitors, answering phone calls, taking messages, and scheduling appointments. Able to adapt ensuring a great customer experience through outstanding customer service skills. Reliable team player with strong communication and team-building abilities. Experienced in bar skills, providing both alcoholic and non-alcoholic beverages. Promoted to Zoney at current role in charge of ensuring customer satisfaction to her customers providing a fun memorable evening for all.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Head of Zone

Bistro Live
Milton Keynes, Milton Keynes
04.2024 - Current
  • Displayed energy and enthusiasm in fast-paced environment.
  • Increased customer satisfaction by resolving issues.
  • Applied positive customer service approach to increase satisfaction levels.
  • Completed customer orders with speed and accuracy.
  • Oversaw daily operations to achieve high productivity levels.
  • Carried out day-to-day duties accurately and efficiently.

Salon receptionist Assistant

Athinas
Bedford
05.2023 - 02.2024
  • Answered phone calls to record new bookings and respond to service questions
  • Established familiarity with frequent guests to build customer loyalty
  • Ordered, displayed, and maintained supplies
  • Operated cash registered to receive payments from clients
  • Kept work stations clean and sanitized tools, such as scissors, and combs
  • Scheduled client appointments

Waitress / Bar staff

Pavenham Golf Course
Bedford
12.2022 - 12.2023
  • Greeted and escorted guests to tables, fostering warm welcome
  • Communicated with FOH and BOH staff to facilitate top-quality service and timely food delivery
  • Verified guest satisfaction with meals and responded promptly to issues
  • Supported other servers, running food and refilling beverages to meet team goals
  • Prepared and presented final bill and collected cash or credit card payments
  • Prepared tables for guests by setting out linens and silverware
  • Ability to work the bar and provide alcoholic beverages at request

Education

A Level - Level 3 Dance

Northampton College
09.2023 -

GCSE - 9 GCSE Grade 5-9

Lincroft Academy
Oakley, Bedford

Skills

  • Ability to work in a fast pace environment
  • Reliable
  • Team player
  • Hardworking
  • Versatile candidate with experience providing outstanding customer service
  • Proven ability to handle a variety of tasks with accuracy
  • Efficiency
  • High degree of professionalism
  • Demonstrated expertise in managing front office operations
  • Greeting visitors
  • Answering phone calls
  • Taking messages
  • Scheduling appointments
  • Ability to ensure a great customer experience
  • Bar skills in providing alcoholic and non alcoholic beverages
  • Communication skills
  • Team building

Certification

Full Driving license - December 2024

Timeline

Head of Zone

Bistro Live
04.2024 - Current

A Level - Level 3 Dance

Northampton College
09.2023 -

Salon receptionist Assistant

Athinas
05.2023 - 02.2024

Waitress / Bar staff

Pavenham Golf Course
12.2022 - 12.2023

GCSE - 9 GCSE Grade 5-9

Lincroft Academy
Paris Annabella Reed