Summary
Work history
Education
Skills
Languages
Timeline
pwb

Parisa Gharibighalati

Birmingham,United Kingdom

Summary

Friendly and reliable hospitality professional with hands-on experience as a waitress and basic knowledge of barista duties. Proven ability to deliver excellent customer service in fast-paced café environments, manage multiple tasks efficiently, and support team operations with a positive attitude. Comfortable handling POS systems, assisting in drink preparation, and ensuring a clean and welcoming atmosphere for all guests. Eager to bring strong teamwork and service skills to a customer-focused role in a busy coffee shop setting.

Work history

Waitress/Assistant Barist

Café Ferdows
Shiraz, Iran
01 2022 - 10 2023
  • Welcomed customers, introduced the menu, and provided recommendations based on their preferences.
  • Took and served orders efficiently, ensuring accuracy and a pleasant dining experience for guests.
  • Maintained a clean and organized dining area, including resetting tables and managing outdoor seating during busy hours.
  • Assisted the barista team during peak times by preparing simple drinks such as Americanos, teas, and basic iced coffees.
  • Learned the basics of espresso machine operation and milk steaming under the supervision of senior baristas.
  • Managed customer payments using the café’s POS system and occasionally handled takeaway orders.
  • Ensured all hygiene standards were met in line with food safety practices.
  • Built strong relationships with regular customers, contributing to a warm and welcoming café atmosphere.

Education

Bachelor Of Industrial Management -

Persian Gulf University
01/2008 - 01/2012

Skills

  • Excellent customer service
  • Strong communication skills
  • Basic barista skills
  • Teamwork and flexibility
  • POS operation and cash handling
  • Time management in busy environments
  • Table service and food handling
  • Cleanliness and hygiene awareness

Languages

Persian
Native
English
Upper intermediate

Timeline

Waitress/Assistant Barist

Café Ferdows
01 2022 - 10 2023

Bachelor Of Industrial Management -

Persian Gulf University
01/2008 - 01/2012
Parisa Gharibighalati