Friendly and reliable hospitality professional with hands-on experience as a waitress and basic knowledge of barista duties. Proven ability to deliver excellent customer service in fast-paced café environments, manage multiple tasks efficiently, and support team operations with a positive attitude. Comfortable handling POS systems, assisting in drink preparation, and ensuring a clean and welcoming atmosphere for all guests. Eager to bring strong teamwork and service skills to a customer-focused role in a busy coffee shop setting.