Paris Wright
Liverpool
Summary
Dedicated professional with expertise in research, scheduling, and appointment management. Demonstrates strong critical thinking and problem-solving abilities, ensuring efficient customer service and effective complaint handling. Proficient in sales techniques and adaptive communication style, exhibiting patience and tolerance in all interactions.
Offering strong organisational and communication skills, combined with keen attention to detail and proactive approach. Knowledgeable about managing schedules, handling correspondence, and coordinating meetings.
Overview
4
4
years of professional experience
Work history
Barista
Kauai Virgin Active
London
04.2024 - 03.2025
- Provided a welcoming atmosphere to customers, promoting return visits.
- Upheld excellent relationships with regular customers.
- Managed high volume orders during peak hours maintaining quality of service.
- Assisted in inventory control measures for effective stock management.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Introduced new specialty drinks, contributing positively to menu diversity.
Administrative Assistant
Civeo
Perth, Australia
04.2023 - 02.2024
- 2-1 Roaster , 12 Hour Days in the mine.
- Organised important company meetings, leading to improved communication across departments.
- Assisted senior administrators to effectively coordinate large-scale events.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Coordinated travel arrangements for executives, contributing towards seamless business trips without disruption.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
Hotel Front Desk Clerk
DoubleTree By Hilton
Perth, Australia
08.2021 - 12.2022
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
- Managed high volume of calls, directing guests to appropriate departments and services.
- Increased efficiency by swiftly resolving any complaints or issues.
- Processed payments accurately, guaranteeing smooth transactions for guests.
Skills
- Research
- Scheduling
- Appointment Scheduling
- Critical Thinking
- Customer Service
- Complaint Handling
- Problem-solving abilities
- Sales Techniques
- Adaptive communication style
- Patience and tolerance
Timeline
Barista
Kauai Virgin Active
04.2024 - 03.2025
Administrative Assistant
Civeo
04.2023 - 02.2024
Hotel Front Desk Clerk
DoubleTree By Hilton
08.2021 - 12.2022
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