Summary
Overview
Work History
Education
Skills
Timeline
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Paris Turley

Nuneaton,Warwickshire

Summary

Warehouse Operative with a strong background in maintaining safety standards and enhancing operational efficiency. Demonstrated expertise in logistical planning, team collaboration, and problem resolution at DPD, ensuring timely dispatch and minimal product damage. Previous experience as a Waitress Assistant at Istanbul restaurant honed customer service skills, including handling complaints with empathy and managing multiple tasks efficiently. Known for excellent time management, safety awareness, and building positive customer relationships. Seeking to leverage these skills in a dynamic environment focused on operational excellence and customer satisfaction. Learned many new skills while completing my most recent form of education and am eager to put them to use. Motivated professional with diverse experience in customer-facing roles. Leverages strong interpersonal and organisational skills to enhance team dynamics and support operational goals. Eager to contribute a proactive attitude and a focus on continuous improvement in future opportunities.

Overview

7
7
years of professional experience

Work History

Warehouse Operative

DPD
Hinkley
03.2021 - 10.2021
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
  • Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
  • Understood warehouse product placement, enabling efficient picking and packing services.
  • Maintained cleanliness and organisation in the warehouse to support a safe working environment.
  • Consistently complied with workplace health and safety measures to minimise operational risk.
  • Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
  • Loaded and unloaded delivery vehicles, minimising damage to goods and ensuring timely dispatch.
  • Operated equipment to move heavy materials and consistently followed health and safety standards.
  • Minimised breakage by securing loads securely onto crates before transport.

Waitress Assistant

Istanbul
Nuneaton
01.2015 - 11.2015
  • Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
  • Cleared tables promptly after meals, preparing the space for new guests in a timely manner.
  • Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
  • Served food and beverages promptly, ensuring timely delivery and maintaining food quality.
  • Reset tables between guests to maintain professional dining space and minimise service delays.
  • Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
  • Removed dishes, glassware and cutlery from customers when finished, asking for refills or extra courses for upselling purposes.
  • Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.
  • Maintained excellent team relationships by proactively helping waitresses complete duties throughout service.
  • Assisted in running food, snack and drink orders to customers in timely fashion.
  • Greeted guests upon arrival, offering menus and providing recommendations to enhance dining experience.
  • Maintained brand image by keeping neat personal appearance.
  • Greeted new customers, answered initial questions and took drink orders.
  • Managed multiple tasks during busy periods, demonstrating strong organisational skills and attention to detail.
  • Resolved customer complaints to maintain satisfaction and business loyalty.
  • Documented customer orders, calculated bills and processed payments.
  • Answered phones politely and promptly while accurately recording and confirming reservations.

Education

Bachelor of Science - BSc (Honours) Psychology

The Open University
Nuneaton, WAR
2029

SVQ Level 2 - Level 2 Business Administration

NCFE
Nuneaton, WAR
2026

GCSEs - Psychology and social science Access module

The Open University
2024

Skills

  • Team player
  • Safety awareness
  • Customer service
  • Time management
  • Problem resolution
  • Customer relationship building
  • Documentation handling
  • Record-keeping standards
  • Logistical planning
  • Strategic planning
  • Regulatory requirements understanding
  • Good time management
  • punctual

Timeline

Warehouse Operative

DPD
03.2021 - 10.2021

Waitress Assistant

Istanbul
01.2015 - 11.2015

Bachelor of Science - BSc (Honours) Psychology

The Open University

SVQ Level 2 - Level 2 Business Administration

NCFE

GCSEs - Psychology and social science Access module

The Open University
Paris Turley