Summary
Overview
Work history
Education
Skills
Languages
Projects
Timeline
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Paris Khan

Birmingham

Summary

Skilled and experienced individual with strong attention to detail and creative mindset. Dedicated to cultivating strong customer relationships, by providing personal solutions.

Overview

5
5
years of professional experience

Work history

Artisan and Social Media Creator

Shake House
Dudley, UK
04.2022 - 05.2025
  • Creating and preparing a variety of desserts, such as cakes, pastries, cookies, or specialty treats, following recipes and ensuring consistent quality and presentation.
  • Collaborating with the dessert shop team to develop new dessert ideas, flavours, and seasonal offerings, considering customer preferences and market trends.
  • Intuitive development of social media pages engaging by providing visually appealing content.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Improved efficiency and productivity by acquiring new skills.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed customer orders with speed and accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Founder

King of Customs
Dudley, UK
07.2020 - 07.2021


  • Overhauled website design, improved online presence and functionality.
  • Streamlined operations by introducing cost-saving measures.
  • Established positive relationships with clients through exceptional service delivery.
  • Sourced products from reliable vendors, maintained product quality standards.
  • Managed financial accounts, ensured fiscal stability.
  • Developed sales strategy to expand market reach.
  • Applied customer feedback to inform business strategy and foster continued loyalty.
  • Promoted company products and services on social media to increase brand awareness.
  • Forecasted sales figures and aligned inventory with expected demand.
  • Researched market trends and consumer behaviour to support business decision-making.

Call Operative

ABC Taxis
Dudley, UK
03.2020 - 07.2020


  • Managed high volume of calls daily for prompt service delivery.
  • Deescalated tense situations with calm, patient communication style.
  • Showed resilience under pressure, handling challenging situations with composure.
  • Maintained confidentiality and discretion with sensitive personal information of callers at all times.
  • Processed and actioned high number of calls during busy periods.
  • Updated company internal telephone directory regularly with accurate, up-to-date information.
  • Maintained full and comprehensive knowledge of each staff member status and whereabouts.
  • Stayed calm when coordinating response to emergencies.
  • Redirected callers for smooth and prompt transfers.
  • Processed information quickly in time-critical situations.
  • Assisting customers with scheduling future taxi pickups, such as pre-booking rides for appointments, airport transfers, or recurring trips, and accurately entering and maintaining the schedule in the booking system.
  • Answered incoming phone calls from customers, accurately recorded their taxi service requests, and provided excellent customer service by addressing inquiries, resolving issues, and assisting with any special requirements.
  • Recording customer information, trip details, complaints, or other relevant data accurately in the customer management system, maintaining comprehensive and organised records.
  • Multi-tasked effectively whilst maintaining a professional demeanour at all times.

Education

Economics and Mathematics -

Keele University
09/2022 -

A-Level - Mathematics, Statistics, EPQ, Psychology

King Edwards VI College
09/2020 - 07/2022

GCSEs - Mathematics, English Language, English Literature, Science Trilogy, Computer Science, French, History

The Link Academy
09/2015 - 07/2022

Skills

  • Problem-Solving
  • Bilingual or multilingual
  • Initiative taking
  • Successful up-selling
  • Strong empathy
  • Brand awareness promotion
  • Customer retention
  • Business acumen
  • Effective listening
  • Social Media Marketing
  • Design sensibility
  • Multidisciplinary approach
  • Aesthetic understanding
  • Time optimisation

Languages

English
Intermediate
Urdu
Elementary
French
Intermediate

Projects

5,000-word EPQ Study, Is Social Media Making Us Depressed?

Timeline

Artisan and Social Media Creator

Shake House
04.2022 - 05.2025

Founder

King of Customs
07.2020 - 07.2021

Call Operative

ABC Taxis
03.2020 - 07.2020

Economics and Mathematics -

Keele University
09/2022 -

A-Level - Mathematics, Statistics, EPQ, Psychology

King Edwards VI College
09/2020 - 07/2022

GCSEs - Mathematics, English Language, English Literature, Science Trilogy, Computer Science, French, History

The Link Academy
09/2015 - 07/2022

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Paris Khan