A Global Learning Director with an exceptional track record and portfolio across Learning, Talent and Leadership Development. A strategic business partner with proven delivery, that has centred on driving a learning culture, skills growth, leadership enablement and establishing frameworks for high performance working. A change agent, culture lead and trusted advisor, adept at guiding senior leadership through change, at pace and with confidence. An emotionally intelligent, commercial minded and people-focused senior leader, with a strong passion for coaching, mentoring and developing leaders and teams, with impact.
Work History
People & Culture Director
Design Bridge and Partners
London
02.2025 - Current
Developing Leaders - led on the training of 50+ studio line managers, through in-person management training, 1:1 coaching on performance management and how to manage difficult conversations with confidence.
Change Management - change lead and strategic people advisor to the UK leadership team, guiding department heads through organisational change, team restructures and the evolution of the studio, including culture change and integration.
Talent Development - designed, developed and launched a structured 6-month mentoring program to support with the growth and development of 32 high-potential female talent, across the London studio, matched with global senior leaders.
Performance Appraisals - co-launched Culture Amp globally, introducing a new annual performance review platform to 750 employees, including the development of toolkits and guidance for line managers.
Learning Champion - Global Learning Lead, promoting business-wide learning opportunities, including AI training, aligned to the business strategic objectives and learning needs analysis.
Senior Director, People Development
Jellyfish Group Ltd
London, England
04.2022 - 12.2024
Strategy & Planning - successfully developed and implemented the global L&D strategy, providing access to learning opportunities to over 1000 employees in 2024, including managing a $470k global budget.
Leadership Development - trained 100+ leaders globally through classroom training, online skills workshops, group coaching and 1:1 guidance to improve their confidence with Performance Management and Feedback discussions, linked to the annual Performance & Talent Review processes.
Tools & Platforms - secured and launched LinkedIn Learning for our global workforce (1700 employees), DataCamp (60 employees), and AssessFirst profiling tool (unlimited access), to embed a continuous learning culture and promote skills growth.
Business Partner - partnered with global business leaders to undertake annual skills needs gap analysis, to identify priority areas for skills development, including co-designing workshops centred on 'Storytelling and Pitching', and 'Communicating with Confidence'.
Performance Management - global project lead successfully deploying a new slack-integrated feedback tool, Teamble, with 92% adoption across the first year of implementation, alongside the launch of a new Performance Process to 1700 employees.
People Director, People Partnering
Jellyfish Group Ltd
London, England
05.2021 - 04.2022
Coaching & Mentoring - global People Partner supporting 120+ employees across four business areas: Engineering, Growth, Talent Acquisition and Jellyfish Training. Provided advice and guidance linked to individual career progression, growth and readiness for promotion.
Employee Relations - led on complex ER cases, global team restructures and redundancies. Advised C-suite and senior leadership on emerging people-risks, performance issues and provided support with effective dispute and case resolution.
Change Management - change lead, successfully implementing contractual changes to the working pattern for the Dubai workforce, aligning with new legislation, changing the working days from Sun-Thu, to Mon-Fri.
Senior Strategic HR Business Partner
UK Atomic Energy Authority
Culham, Oxfordshire
12.2019 - 04.2021
People Strategy - shaped and authored the People Strategy and developed a 2-year Skills & Workforce Plan, in consultation and collaboration with the Programme Leadership team, HRBPs, Head of People and the Executive Committee.
Culture & Values - engaged with 200+ employees through focus groups, employee surveys and facilitated online opinion polls, to establish new Programme Values. Designed and launched a Programme Charter, in partnership with the Marketing team.
Skills Mapping & Workforce Planning - led on large-scale data analysis, skills mapping and workforce planning, for the future decommissioning of the nuclear site facilities. Attended bi-monthly ExCo meetings presenting key People insights, risks and ongoing developments for the People team.
COVID-19 Response - HR response lead, representing the Head of People at weekly operational stand-ups, providing critical business updates to the COO and senior leadership, including resource planning for the production of defibrillators off-site.
Senior Learning & Development Business Partner
Capital City College Group
London, England
09.2016 - 11.2019
Performance Management - designed and project managed the implementation of a new Performance Appraisal System, integrated with the HRIS. Developed process documentation, line manager toolkits and delivered training to 50+ managers, deploying the changes for 1500 College employees.
Employee Engagement - project led the group annual Employee Engagement Survey (The Happiness Index), delivering data and insights for the Group HR & OD Director and facilitating bi-annual strategic action-planning workshops for the College's Senior Leadership Teams.
Senior Programme Leader - HR & Business Apprenticeships
BPP Professional Apprenticeships
Reading, Berkshire
04.2014 - 05.2016
Team Leadership - team lead for a national team of 20 Skills Coaches & Assessors, delivering online training for HR & Business Apprenticeships. Providing feedback and coaching for 150+ employees linked to key clients, including: KPMG, EY, Deloitte, RBS, M&G Investments, BT and Transport for London.
Programme Management - strategic lead for HR & Business Apprenticeships, and the main point of contact for the professional body, CIPD. Delivered monthly performance insights for senior leadership and key clients. Led on quarterly quality assurance reviews and communities of practice, to ensure effective outcomes and completions for all learners.
Programme Leader, HR Apprenticeships
BPP Professional Apprenticeships
London, England
12.2012 - 03.2014
Skills Coach & Assessor - skills coach to 12 learners studying the CIPD Level 5 Higher Apprenticeship in HRM, delivering monthly 1:1 coaching sessions, leading on quarterly progress review meetings, and providing feedback on CIPD assignments.
Learning Design & Delivery - partnered with the CIPD to design, pilot and successfully launch the Level 5 Higher Apprenticeship in HRM, via online classroom delivery.
Regional Manager - Resourcing & Early Careers
HSBC Bank UK plc
London, England
06.2010 - 12.2012
Resource Planning - supported the leadership teams across the London Branch Network (c.200 branches), with resource planning, recruitment and onboarding junior talent. Led on a volume recruitment campaign for entry-level branch roles, securing 25 new hires within 6-weeks.
Early Careers - project lead for the Retail Banking Apprenticeship, enrolling 10 Apprentices to the programme in the first year of launch, and mentored 13 Retail Management Trainees, as Graduate Placement Manager, conducting quarterly performance reviews.
Education
Bachelor of Science - Mathematics, Accounting & Financial Management
Loughborough University
Loughborough, Leicestershire
10.2001 - 06.2004
Skills
Leadership Development
Coaching & Mentoring
Change Management
Strategic Business Partnering
Talent Development
Performance Management
Certification
Acacia Learning, CIPD Level 7 - Advanced Awards in: Organisational Design and Organisational Development, Learning and Talent Development, Leadership and Management Development, 11/01/20
Timeline
People & Culture Director
Design Bridge and Partners
02.2025 - Current
Senior Director, People Development
Jellyfish Group Ltd
04.2022 - 12.2024
People Director, People Partnering
Jellyfish Group Ltd
05.2021 - 04.2022
Senior Strategic HR Business Partner
UK Atomic Energy Authority
12.2019 - 04.2021
Senior Learning & Development Business Partner
Capital City College Group
09.2016 - 11.2019
Senior Programme Leader - HR & Business Apprenticeships
BPP Professional Apprenticeships
04.2014 - 05.2016
Programme Leader, HR Apprenticeships
BPP Professional Apprenticeships
12.2012 - 03.2014
Regional Manager - Resourcing & Early Careers
HSBC Bank UK plc
06.2010 - 12.2012
Bachelor of Science - Mathematics, Accounting & Financial Management