Parbhjot Basra
Sandwell,England
Summary
Adaptable and driven professional with solid foundation in technical problem-solving and hands-on mechanical skills. Proficient in troubleshooting complex systems and collaborating with multidisciplinary teams. Ready to contribute to success of any team I join.
Overview
4
4
years of professional experience
Work history
Engineering Technician
TAPPEX THREAD INSERTS LTD
Stratford Upon Avon, West Midlands
2025.09 - Current
- Thoroughly analysed blueprints, schematics and drawings to minimise errors during production phase.
- Coordinated with cross-functional teams for seamless project execution.
- Investigated malfunctions, diagnosed problems resulting in rapid issue resolution.
- Created prototypes, tested functionality leading to improved design iterations.
IT Work Placement
Sandwell Council
Sandwell, West Midlands
2025.06 - 2025.06
- Carried out day-to-day duties accurately and efficiently.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Oversaw daily operations to achieve high productivity levels.
Team member
Mr Vegi Singh
Sandwell , West Midlands
2023.06 - 2024.12
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Provided excellent customer service to enhance business reputation.
- Upheld company policies strictly, fostering a compliant work environment.
- Handled difficult customers, resulting in conflict resolution.
- Maintained high standards of food hygiene, securing customer trust.
Store assistant
BP
Smethick , West Midlands
2022.03 - 2023.09
- Processed transactions swiftly to reduce customer waiting time.
- Troubleshot register issues promptly, minimising disruption of service.
- Handled complaints efficiently, ensuring customer satisfaction.
- Assisted customers, resulting in a positive shopping experience.
- Supported colleagues during peak hours for efficient checkout process.
Education
A-Levels - Information Technology
The Phoenix Collegiate
West Bromwich09.2024
A-Levels - Psychology
The Phoenix Collegiate
West Bromwich 09.2024
A-Levels - Computer Science
The Phoenix Collegiate
West Bromwich09.2024
Skills
- Troubleshooting efficiency
- Customer relations
- Excellent communication techniques
- Exceptional time management
- Resource management
- Lean principles knowledge
- Product display setup
- Money handling
- Face-to-face selling
- Point of sale operation
Languages
English
Proficient (C2)
A1
Punjabi
Upper intermediate (B2)
A1
Hindi
Intermediate (B1)
A1
Additional Information
- Traveling
- Hiking
- Videography and photography
- Computer systems
- Automotive
Timeline
Engineering Technician
TAPPEX THREAD INSERTS LTD
2025.09 - Current
IT Work Placement
Sandwell Council
2025.06 - 2025.06
Team member
Mr Vegi Singh
2023.06 - 2024.12
Store assistant
BP
2022.03 - 2023.09
A-Levels - Information Technology
The Phoenix Collegiate
A-Levels - Psychology
The Phoenix Collegiate
A-Levels - Computer Science
The Phoenix Collegiate