Parastou Emami

Boots Relief Pharmacist (2012–2015)

• Worked across numerous Boots pharmacies throughout Kent and the South East, rapidly adapting to different teams, patient populations and operational environments while maintaining consistently high standards of clinical care, patient safety and service delivery.

• Boots UK "Best of the Best" Pharmacist Award Nominee for North West Kent (2014), Recognised for outstanding contribution to patient care and professional practice.

Store-Based Pharmacist – Boots Thorndike (2015–2022)

Key responsibilities and achievements include:

• Safe and effective day-to-day operation of a busy community pharmacy adjoined to Thorndike GP surgery
• Leading the pharmacy team while delivering high-quality NHS services and supporting business performance.
• Mentor and support dispensers and Accuracy Checking Technicians throughout their professional development.
• Develop strong working relationships with GP practices and wider healthcare professionals to ensure continuity of patient care and being recognised by the company CEO Sebastian James in his visit to our store.
• Independent Prescribing Postgraduate training sponsorship from Boots UK in 2018.
• Delivering autonomous clinical assessment and prescribing using national clinical guidance and evidence-based care within my scope of practice on the following conditions:

Weight management

Common skin conditions (acne, rosacea, eczema, uncomplicated infections)

Bacterial vaginosis

Period delay

Otitis externa and otitis media

Urinary tract infection dipstick testing and treatment

Adult mental health (depression)

• Trained Boots Macmillan Information Pharmacist

Pharmacist – Boots Gravesend (2022–Present)

Key responsibilities and achievements include:

• Deliver safe, effective and patient-centred care in accordance with GPhC standards.
• Undertake comprehensive clinical consultations, applying professional judgement and evidence-based practice.
• Provide a wide range of NHS commissioned services including:

Pharmacy First

New Medicine Service (NMS)

Discharge Medicines Service (DMS)

Community Pharmacy Blood Pressure Check Service

Community Pharmacy Smoking Cessation Service

NHS Contraception Service

Emergency Hormonal Contraception

• Lead pharmacy team to maintain safe, efficient workflows whilst achieving service and business objectives.
• Support service and items growth through proactive delivery of advanced clinical services and patient engagement.
• Manage clinical risk, patient queries and complex prescribing issues with professionalism and compassion.

• Upheld Boots professional image through strict adherence to ethical guidelines and standards.
• Adhered strictly to data protection laws during handling of sensitive patient information.
• Delivered high-quality customer care to patients addressed and their queries promptly.
• Kept up to date with the latest pharmaceutical research, contributing to continuous professional development.
• Provided advice under supervision on over-the-counter remedies for minor ailments, enhancing self-care awareness amongst patients.
• Ensured safe disposal of returned or expired medicines, promoting environmental health.
• Promoted healthy lifestyle choices and health promotion campaigns among patients and the public through educational talks and leaflets.
• Worked with the pharmacist to make clinical and accuracy checks and advised patients on their medication, contraindications and side effects.
• End of Day and End of month procedures