Summary
Overview
Work history
Education
Skills
Timeline
Generic
Paranjit  AUJLA

Paranjit AUJLA

Southampton,UNITED KINGDOM

Summary

I have more than 12 years of experience in management and customer service, and I am well-known for my exceptional organizational skills and meticulous attention to detail. My post-graduate studies and professional experience have taught me the value of being attentive to even the smallest details. I approach each project with a professional demeanor and thrive in team-based environments. As an Area Manager, I am renowned for my reliability and ability to excel in fast-paced settings. As a Recruitment Consultant, I am driven and committed to both personal and company growth. My track record speaks for itself; I have achieved targets through unwavering dedication to life-cycle recruitment processes and ensuring client satisfaction. My professionalism and dependability are evident in my ability to handle high volumes of calls with precision, while optimizing productivity. I am adept at problem-solving and building positive relationships with customers, and I am dedicated to elevating call metrics and fostering PC standards as a valuable member of the team.

Overview

13
13
years of professional experience

Work history

Area Manager

BROWS AND LASHED BY PERFECTION
Southampton, UNITED KINGDON
08.2015 - 07.2023
  • Performed initial client assessment and analysis to begin research process.
  • Developed new process for employee evaluation which result in marked performed improvements.
  • Worked directly with stores, clients, appoint people for company, make rota to manage all store and to achieve company targets, check there timesheet for payroll.
  • Recorded data for computer-aided dispatch system with accuracy and precision.
  • Used creative problem-solving skills to resolve situations quickly and prevent unwanted results.
  • Offered flexible timetable to cover different shift patterns.


Resourcing Associate Legal

Capilaux Legal
Southampton, United Kingdom
06.2022 - 01.2023


  • Handled high call volumes with accuracy and efficiency for optimum productivity.
  • Maintained accurate knowledge of current services to provide informative customer advice.
  • Developing a good understanding of the industry and all the relevant rules and regulations to find the best-suited candidates for the job.
  • Building solid relationships with candidates. Briefing candidates about the responsibilities, salary and benefits of the job.
  • Preparing and correspondence to forward to clients regarding suitable candidates.
  • Maintained accurate records to simplify information flow between customer service and account management teams.
  • Recommended call routing strategies, reducing average on-hold times.
  • Organizing interviews
  • Informing candidates about the results of interviews.
  • Negotiating pay and salary rates and finalizing arrangements between clients and candidate
  • Successfully generated new business via telephone sales, achieving profit growth targets.


Office Administrator

siva plastic
southampton , united kingdom
11.2010 - 05.2019
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Generated daily operations reports, presenting to management and advising required corrective actions and improvements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.
  • Organised team-building activities to foster professional relationships with staff.
  • Produced and submitted expense reports to management.

Inventory Controller

GORILLAS
SOUTHAMPTON, UNITED KINGDOM
05.2021 - 06.2023
  • Processed and checked stock inbound and outbound deliveries, completing necessary paperwork.
  • Assisted purchasing manager in monthly stock-takes.
  • Worked closely with demand planner for forecast accuracy.
  • Identified risks in inventory holding policy to guarantee business continuity.
  • Progressed outstanding purchase orders with vendors for optimal stock availability.
  • Confirmed with vendors receipt of purchase orders.
  • Completed shipping documents for speedy clearance of imported goods.
  • Raised and sent purchase orders to vendors using in house ERP system.
  • Documented returns, over-ordered or incorrectly delivered stock to avoid restocking charges.
  • Controlled best before dates to properly utilise stock.
  • Located and retrieved requested products on shop floor and in storage areas.
  • Maintained neat and clean store areas in line with health and safety policies.

Education

Master of Business Administration - Administration

Gyndwr university london
City of London
04.2015

Diploma of Higher Education - strategic management

London School of Business And Management
London
11.2012

Bachelor of Arts - arts

punjabi university
patiala
07.2010

Skills

  • Computer-aided dispatch
  • Call prioritisation and transfers
  • Customer relationship management
  • Email marketing campaigns
  • Personable telephone manner
  • Target driven
  • End-to-end recruitment
  • Candidate management
  • Panel interviewing
  • Client management
  • Core business development
  • Applicant screening
  • Employment equality compliance
  • Talent acquisition
  • Interview planning
  • Contract negotiation
  • Wages and salary
  • Business development and planning
  • Sales strategies
  • Controlling costs
  • Employee management
  • Sage expertise
  • Order processing
  • Order management
  • Staff development
  • Database management
  • Customer service
  • Just In Time stock control

Timeline

Resourcing Associate Legal

Capilaux Legal
06.2022 - 01.2023

Inventory Controller

GORILLAS
05.2021 - 06.2023

Area Manager

BROWS AND LASHED BY PERFECTION
08.2015 - 07.2023

Office Administrator

siva plastic
11.2010 - 05.2019

Master of Business Administration - Administration

Gyndwr university london

Diploma of Higher Education - strategic management

London School of Business And Management

Bachelor of Arts - arts

punjabi university
Paranjit AUJLA