PARAG BHOSALE
Chester
Summary
Accomplished hospitality professional specializing in hotel operations and team leadership. As duty manager at Mercure Chester, responsible for managing daily hotel functions, including food service and bar management. Proficient in stock management, guest relations, and cross-department coordination. Proven track record of enhancing guest satisfaction and maintaining high operational standards in fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Duty Manager
Mercure Chester Abbots Well Hotel
Chester
12.2025 - Current
- Oversaw daily hotel operations across food & beverage and guest service departments, enhancing overall guest satisfaction.
- Coordinated with multiple departments to streamline hotel operations, improving service delivery and guest engagement.
- Supervised breakfast and dinner service operations, ensuring seamless guest experiences and high service standards.
- Lead and coordinate a team of 5-6 staff members during shifts.
- Support guest operations and resolve customer concerns professionally.
- Assist with shift handovers, operational reporting, and service standards.
- Ensure compliance with hygiene, safety, and hospitality standards.
- Conduct bar stock checks and maintain FIFO inventory procedures.
Food and Beverage Supervisor
Mercure Chester Abbots Well Hotel
Chester
08.2025 - 12.2025
- Delivered attentive customer service during busy hotel bar shifts to enhance guest stays.
- Prepared and served cocktails, wines, spirits, and beverages to brand standards.
- Assisted breakfast and evening food and beverage service operations during daily peaks.
- Supported weddings events and busy periods with smooth bar service flow.
- Monitored bar stock levels and ran inventory control procedures for reliable supply.
- Maintained cleanliness, hygiene, and safety standards across bar operations throughout each shift.
Bartender
Zinnia Restaurant (Elysium Group)
Chelmsford
12.2024 - 04.2025
- Crafted visually appealing cocktails while ensuring consistent quality.
- Ensured guests received excellent service to promote satisfaction through efficient, friendly service.
- Recommended and upsold menu items, enhancing guest experience.
- Assisted team with daily operations during busy periods during high-volume service periods.
Food & Beverage Executive
Monday Hotels
Navi Mumbai
06.2023 - 07.2024
- Developed strategies to increase revenue and improve guest satisfaction in food and beverage operations.
- Supported achievement of departmental sales targets through effective team collaboration and strategy implementation.
- Monitored daily operations, ensuring service quality standards were consistently met.
- Recruited and trained food & beverage staff to enhance service quality and operational efficiency.
Bartender
Four Points by Sheraton
Navi Mumbai
07.2021 - 05.2023
- Developed signature beverages and seasonal cocktail menus, attracting new customers and boosting sales.
- Crafted cocktails tailored to recipes and guest preferences, enhancing customer satisfaction.
- Oversaw inventory management to ensure optimal stock levels were maintained. and coordinated supply orders.
- Maintained cleanliness and compliance with safety standards.
Guest Service Associate
Four Points by Sheraton
Navi Mumbai
04.2020 - 06.2021
- Provided exceptional guest service in food & beverage operations, enhancing overall dining experience.
- Facilitated daily restaurant operations, ensuring seamless service and guest satisfaction.
- Guided guests in menu selections and effectively upsold items, contributing to increased sales.
- Ensured compliance with hygiene protocols during service
Education
Master's - International Hospitality Management
01-2025
Bachelor of Science - Hospitality & Tourism Management
GPA: Graduated in Top 2%
Skills
- Hotel Operations Management
- Food & Beverage Service
- Team Leadership & Shift Supervision
- Bar Operations & Cocktail Preparation
- Inventory Management & FIFO
- Guest Relations & Customer Service
- Staff Coordination & Training
- Health & Safety Compliance
- Stock Control & Ordering
- Cross-Department Communication
- Problem Solving & Multitasking
- Upselling & Revenue Support
Timeline
Duty Manager - Mercure Chester Abbots Well Hotel
12.2025 - Current
Food and Beverage Supervisor - Mercure Chester Abbots Well Hotel
08.2025 - 12.2025
Bartender - Zinnia Restaurant (Elysium Group)
12.2024 - 04.2025
Food & Beverage Executive - Monday Hotels
06.2023 - 07.2024
Bartender - Four Points by Sheraton
07.2021 - 05.2023
Guest Service Associate - Four Points by Sheraton
04.2020 - 06.2021
University of Essex - Master's, International Hospitality Management
D. Y. Patil University - Bachelor of Science, Hospitality & Tourism Management
Certification
Professional Bartending Course, Cocktail & Dreams, Mumbai, India, 2020