Papa DIALLO DIAKHITE
Dakar
Summary
Successful at designing, organizing and managing telecommunications transmission line work. Quality-focused and safety-oriented with good troubleshooting and diagnostic abilities. Focused on catching and resolving issues early to prevent service outages.
Experienced telecommunication professional adept at utilizing established engineering practices to successfully oversee project designs and accomplish challenging objectives. Expertise in optical network (WDM).
Overview
7
7
years of professional experience
1
1
Certification
Work History
Optical (WDM ) Transmission Engineer
HUAWEI TECHNOLOGIES
DAKAR
01.2017 - Current
- Installed new equipment, tested existing equipment and completed regular upkeep to maintain performance.
- Analyzed system performance data to identify problems and develop solutions.
- Trained personnel on proper usage and maintenance procedures for a range of different types of transmissions.
- Assessed outages and failures in order to implement strategies for stabilizing systems.
- Identified potential safety hazards associated with transmissions and developed strategies to mitigate risks.
- Documented all modifications made to existing transmission systems.
- Performed root cause analysis across diverse set of technologies.
- Leveraged industry best practices, tools and process to optimize customer experience.
- Provided guidance on repair methods for faulty components within an existing transmission system.
- Previewed scheduled programs to verify signal functionality and transmission readiness.
- Managed project schedules, assignments and problem resolutions.
- Designed, constructed, installed, maintained and repaired components of the transmission systems.
- Created detailed reports documenting test results from transmission system evaluations.
- Provided technical support to customers regarding transmission issues.
- Troubleshot and resolved customer issues.
- Developed and implemented detailed design specifications for transmission systems.
- Troubleshot complex technical problems related to the installation, operation or maintenance of a variety of different types of transmissions.
- Performed testing of transmission systems in laboratory settings.
- Partnered with engineers to test and integrate new systems.
- Inspected system components and performed preventive maintenance or replacements to preserve system performance.
- Investigated customer complaints related to transmissions and identified root cause of issues.
- Monitored the operation of various types of transmissions in order to detect malfunctions or irregularities.
- Assisted with the development of preventative maintenance programs for transmission systems.
- Performed root cause analysis on network systems and implemented effective resolutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Planned and completed group projects, working smoothly with others.
Education
Master of Science - Telecommunications
Superior School of Technology And Management
DAKAR01-2013
Bachelor of Science - Telecommunications
Superior School of Technology And Management
DAKAR11-2011
Skills
- WDM/DWM
- SDH
- Design and Planification
- IP Troubleshooting
- Testing Procedures
- Troubleshooting Skills
- Scheduling Proficiency
- Network Setup/ commisionning
- Quality Controls of services
- Root Cause Analysis
- Structural Designs
- Equipment Installation
- Troubleshooting and Diagnosis
- Issue Resolution
- Signal Monitoring
- System Testing
- Equipment Management
- User Training
- Computer Networking
- Equipment Maintenance and Repair
- Technical Troubleshooting
- Engineering design
- Transmissions
- Optical orders
- Engineering technologies
- Engineering Reviews
- Engineering abilities
Accomplishments
- Awarded two time as DIAMBAR from the customer SONATEL
- Earn a leadership role from my team.
- Projects
Extension 100G OML Extension 100G Orange MALI
EXTENSION SUBRACK M12 AND M24 Orange SONATEL
CROSS GAMBIA 2: SECURE THE SECTION KEUR AYIB - DIGANTE Orange SONATEL
Swap CRPC boards to RAU2 boards Orange SONATEL
SWAP FH TO FO 2020 Orange SONATEL
Languages
French
First Language
English
Upper Intermediate (B2)
B2
Certification
- HUAWEI C&Q Level 2 Product Technology
- HUAWEI C&Q Level 3 Product Technology (IN PROGRESS)
- PMP (IN PROGRESS)
- HCIA / HCIP TRANS (IN PROGRESS)
- CCNA (IN PROGRESS)
Affiliations
- FOOTBALL
- GAME (CHESS)
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It’s easier to ask forgiveness than it is to get permission.
Grace Hopper
Timeline
Optical (WDM ) Transmission Engineer
HUAWEI TECHNOLOGIES
01.2017 - Current
Master of Science - Telecommunications
Superior School of Technology And Management
Bachelor of Science - Telecommunications
Superior School of Technology And Management