Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Paolo Manfredini

Basildon,Essex

Summary

Dedicated professional with a strong aptitude for self-motivation and lone working, complemented by exceptional customer service skills. Demonstrates meticulous attention to detail and effective inventory management, ensuring accurate records keeping and efficient complaint resolution. Known for punctuality, reliability, and a courteous demeanour, with excellent time management skills.

Before my short-lived (due to covid pandemic) street food business venture I always worked in the hospitality sector as a waiter, bartender and assistant manager, always in direct contact with guests and teams of people, developing excellent selling and up-selling skills, organizing staff rotas, stock ordering and managing.



Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work history

Delivery driver

SJA Logistics
Basildon, Essex
05.2020 - Current
  • Delivered packages efficiently to various locations whilst adhering to traffic regulations.
  • Maintained cleanliness and organisation of delivery vehicle to ensure optimal performance.
  • Communicated effectively with customers to confirm delivery details and address inquiries.
  • Followed established safety protocols to minimise risk during loading and unloading operations.
  • Collaborated with team members to streamline logistics and improve overall service delivery.
  • Loaded and unloaded parcels with care to prevent damage and ensure timely delivery.

Street food caterer

Self employed
London and South East
08.2019 - 03.2020

Managed food preparation processes whilst maintaining strict hygiene and safety regulations.

  • Implemented efficient workflow procedures to optimise food production and service times.
  • Engaged with customers to provide excellent service and gather feedback for menu improvements.
  • Maintained accurate inventory records to ensure availability of food supplies and equipment.
  • Managed cash transactions efficiently, maintaining accurate records.
  • Collaborated with local suppliers for fresh, quality ingredients.
  • Enhanced customer experience by providing friendly and efficient service.
  • Followed health and safety guidelines strictly, ensuring safe working environment at all times.
  • Utilised social media platforms to promote daily offerings, increasing brand visibility.
  • Achieved positive feedback from customers by consistently delivering high-quality street food.
  • Worked flexible hours including weekends and holidays meeting business needs.
  • Maintained stock levels to guarantee consistent availability of products.

Education

Diploma of Higher Education - Hospitality

I.P.S.A.A.R. G.Maffioli
Italy
09.1992 - 07.1998

Skills

  • Self-Motivation for lone working
  • Customer Service
  • Attention to Detail
  • Inventory management
  • Complaint resolution
  • Records keeping aptitude
  • Punctual and reliable
  • Time management skills
  • Courteous and polite demeanour

Languages

Italian
Native
English
Fluent
French
Elementary
Spanish
Beginner

Affiliations

  • Motorbike rides, DIY, Cooking

Timeline

Delivery driver

SJA Logistics
05.2020 - Current

Street food caterer

Self employed
08.2019 - 03.2020

Diploma of Higher Education - Hospitality

I.P.S.A.A.R. G.Maffioli
09.1992 - 07.1998
Paolo Manfredini