Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Paola Mauro

Paola Mauro

London

Summary

Dedicated makeup artist & image maker with 15 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

Makeup Artist / Fragrance Specialist

Chanel
London
05.2022 - 03.2025
  • Monthly sales Target achievement
  • Building international customers relationship by using CRM
  • Providing services to customers over all Chanel 3-axis
  • Advise and take care of clients to the highest standard, building a memorable brand identity by adding a personal touch through storytelling
  • Weekly activities bringing artistry and creativity to life thought makeup applications and olfactory experience
  • Maintaining Chanel Visual Merchandising guidelines
  • Supporting the management team in leading and developing PR events/Chanel School of Makeup

Assistant Business Manager

Dior
London
06.2018 - 04.2022
  • Sales targets achievement - taking #1 position
  • Managed day-to-day shop operations, including supervision and assignment delegation for team members
  • Customer relationships and marketing strategies
  • KPI stats improvement by tracking footfall, beauty markets competitors and sales
  • Organise events for VIP clients
  • Processing and prioritising complaints to secure clients satisfaction

Assistant Business Manager

Bobbi Brown
London
05.2016 - 06.2018
  • Supporting account Manager in management and team member development
  • Organising meetings and events, facilitated seamless communication across teams.
  • Developed strategic plans, resulted in enhanced business performance.
  • Prepared comprehensive reports to provide insights on business performance.
  • Coordinated staff training sessions, increased team productivity

Store Supervisor

Manganaro Group Cosmetic Shop
Giardini Naxos / Taormina
11.2010 - 01.2015
  • Working with multiple brands, such as Estée Lauder, Clarins, Shiseido, Elizabeth Arden, Sensai, YSL, L'Oréal, Max Factor, Collistar, Nouba, Pupa Milano, Deborah Milano
  • Cooperate to achieve the sales targets and monthly dues
  • Supporting management in recruitment and staff development processes
  • Training team to upsell products and navigate POS systems
  • Monitoring sales performance and motivated teams to increase service standards to raise profits
  • Scheduling regular staff meetings, fostering open communication within the team
  • Handling delivery logistics for seamless stocking of new arrivals
  • Managing promotional displays for maximum product visibility and increased sales opportunities
  • Updating pricing and promotions to fulfil store goals
  • Key holder for opening and closing the store

Education

Diploma of Higher Education - Fabric design and fashion

Liceo Artistico
Giarre, Italy
/2005 - /2010

Makeup Academy by Orazio Tomarchio
Giarre, Italy
/2012 - /2013

English language course - Callan Method

Englishouse School of English
01.2015 - 01.2016

Skills

  • Excellent communication
  • Proactive approach
  • Creative thinking
  • Team Leadership
  • Multitasking
  • Strategic planning
  • Strategic thinking
  • Decision making

Languages

Italian
Native
English
Fluent

Timeline

Makeup Artist / Fragrance Specialist

Chanel
05.2022 - 03.2025

Assistant Business Manager

Dior
06.2018 - 04.2022

Assistant Business Manager

Bobbi Brown
05.2016 - 06.2018

English language course - Callan Method

Englishouse School of English
01.2015 - 01.2016

Store Supervisor

Manganaro Group Cosmetic Shop
11.2010 - 01.2015

Diploma of Higher Education - Fabric design and fashion

Liceo Artistico
/2005 - /2010

Makeup Academy by Orazio Tomarchio
/2012 - /2013

Similar Profiles

CREATE PROFILE
Paola Mauro