Panthita Allan
Emsworth,Hampshire
Summary
Highly-motivated housekeeper achieving immaculate cleanliness levels through care and attention. Driven to exceed expectations across varied cleaning, laundry and housekeeping tasks. Adept at building positive customer relationships for outstanding client loyalty. Hardworking, trustworthy and reliable.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Chef Assistant
Cider House Kitchen
Chichester, West Sussex
04.2023 - Current
- Cleaned and organised kitchen workstations to maintain smooth operations and minimise delays.
- Plated dishes according to menu and dietary requirements.
- Supported chefs to deliver smooth-running kitchen operations.
- Prepared ingredients prior to service, rotating stock and storing in temperature-controlled environments to meet health requirements.
- Thoroughly cleaned and sanitised knives and cutting boards, storing correctly to maximise kitchen efficiency.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining hygiene and presentation standards.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Observed health and hygiene standards to minimise food contamination.
Kitchen Assistant
Nicolino's
08.2020 - 04.2021
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Restaurant Owner
Self Employed
Nong Prue, Kanchanaburi Thailand
01.2018 - 01.2020
- Managed restaurant operations.
- Developed and implemented strategies to reduce costs and boost profitability.
- Managed repair and maintenance activities to fix broken and faulty equipment.
- Trained and equipped new staff with restaurant values and standards to keep guests happy.
- Coordinated cleaning activities
- Addressed guest complaints to keep customers satisfied.
B&B Proprietor
Self Employed
Nong Prue, Kanchanaburi Thailand
09.2015 - 01.2018
- Maintained maximum discretion and confidentiality in order to ensure guest privacy.
- Promptly attended to guest calls, requests and complaints.
- Proactively took initiative to personalise experience for guests advising on things to do and sharing my local knowledge.
- Ran and maintained in-house restaurant catering for guests special requests and preferences.
- Cleaned guestroom to exceptionally high standard.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Vacuumed and dusted reception areas and walkways.
- Delivered outstanding service to boost customer retention and referrals.
- Secured guests room after performing housekeeping services.
- Sanitised bathrooms to uphold strict hygiene and infection control procedures.
- Prioritised tasks to consistently meet room readiness upon guest check-in.
- Delivered extra linen and toiletries to meet guest needs.
- Cleaned premises to ensure immaculate presentation and hygiene.
- Addressed guests' problems and fulfilled special requests.
- Took utmost care and security when handling guests' belongings.
Restaurant Owner
Self Employed
Knysna, Western Cape, South Africa
03.2007 - 08.2015
- Managed restaurant operations.
- Developed and implemented strategies to reduce costs and boost profitability.
- Managed repair and maintenance activities to fix broken and faulty equipment.
- Trained and equipped new staff with restaurant values and standards to keep guests happy.
- Tracked and sourced supplies to keep ingredients fresh and minimise waste.
- Coordinated cleaning activities.
- Monitored servers to identify and resolve lapses in service delivery.
- Addressed guest complaints to keep customers satisfied.
- Organised deliveries to customers for to-go orders.
- Recruited staff to fill vacancies and accommodate growth.
Education
School leaver - General
Nong Prue Secondary
Nong Prue 05.1982 - 03.1988
Skills
- Window cleaning
- Dusting
- Damage inspection
- Waste disposal
- Guest amenity replenishment
- Vacuuming
- Mopping floors
- Washing windows
- Ironing clothing
- Room tidying
- Polishing surfaces
Languages
Thai
Native
English
Intermediate
Timeline
Chef Assistant
Cider House Kitchen
04.2023 - Current
Kitchen Assistant
Nicolino's
08.2020 - 04.2021
Restaurant Owner
Self Employed
01.2018 - 01.2020
B&B Proprietor
Self Employed
09.2015 - 01.2018
Restaurant Owner
Self Employed
03.2007 - 08.2015
School leaver - General
Nong Prue Secondary
05.1982 - 03.1988
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