Pantaree Somcharoen
Birmingh,West Midlands
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work history
Waitress
Chaophraya Thai Restaurant
Birmingham, West Midlands
2023.11 - Current
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Met special dietary requests with careful preparation and presentation of dishes.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Utilised professional communication skills to resolve customer complaints.
Floor Staff
Buddha Lounge and Restaurant
Galway, Galway
2021.09 - 2022.11
- Operated cash register accurately to prevent discrepancies in financial transactions.
- Promoted products and services for increased sales opportunities.
- Collaborated with staff members, fostering a harmonious work atmosphere.
- Contributed to team meetings with insightful suggestions for continuous improvement.
Waitress
Thai Garden restaurant Galway
Galway, Galway
2018.11 - 2020.03
- Improved customer satisfaction by providing efficient and friendly service.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Accommodated special event needs, provided customised services for parties.
Front desk and Teacher Assistant
English language School I-genius
Bangkok
2018.05 - 2018.08
- Supported children with special needs to achieve personal goals.
- Assisted teachers in managing student behaviour, maintaining a focused learning atmosphere.
- Prepared classroom resources, ensuring smooth transitions between lessons.
Education
Master of Science - User Experience Design
Birmingham City University
Birmingham 2023.09 - 2025.01
Bachelor of Science - Computing in Software Development
Atlantic Technological University
Galway 2018.09 - 2022.11
Skills
- Figma
- UI/UX Development
- User Testing
- Agile Methodologies
- Web development tools
- Web programming
- Team building
- Communication skills
- Problem-solving
- Calm under pressure
- Unity
Languages
Thai
Native
English
Advanced
Chinese (Mandarin)
Beginner
Timeline
Waitress
Chaophraya Thai Restaurant
2023.11 - Current
Master of Science - User Experience Design
Birmingham City University
2023.09 - 2025.01
Floor Staff
Buddha Lounge and Restaurant
2021.09 - 2022.11
Waitress
Thai Garden restaurant Galway
2018.11 - 2020.03
Bachelor of Science - Computing in Software Development
Atlantic Technological University
2018.09 - 2022.11
Front desk and Teacher Assistant
English language School I-genius
2018.05 - 2018.08