Pankaj Diwedi
Operations Executive
Jalandhar,Punjab
Summary
An astute professional with over 8 years of experience in the field vendor management and supply chain operations across successful retail technology startups. Specialize in vendor handling, warehouse operations and supply chain plan.
Overview
10
10
years of professional experience
Work History
Ops Executive
Amazon Seller Services Pvt. Ltd
Jalandhar, Punjab
08.2018 - Current
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established and implemented departmental policies, goals and objectives.
- Managing and supervising operations of sellers and vendors of Punjab region and ensure proper workflow as per Amazon standards and procedures.
- Helping internal sellers and vendors for setting up warehouses during new site launches for smooth operations and also helping them in training on different panels of Amazon(Easyship,Sellerflex,Directfullfilment,Vendorflex and Warehouse Intergration).
Team Lead
Amazon Seller Services Private Ltd
Delhi, Delhi
08.2017 - 08.2018
- Coached team members in techniques necessary to complete job tasks.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Assistant Manager
10.2015 - 08.2017
- Strategic Planning & Leadership − Ensuring that the projects are on track and attuned with the key objectives and best practices that works as benchmark for excellent service delivery − Adhering quality standards quality standards, norms & practices for incoming/outgoing materials − Controlling & saving cost for shrinkage, damage and expired SKUs − Providing training to the team members for enhancing process efficiency and conducting auditing for ensuring compliance to organisations policies & proceducres, : − Handling Team of Around 50 + employee and 4 supervisor
- Managing Staffing Roster − Managing Petty Cash and sale transition − Ensuring 95+ Stock Availability − Ensuring On Time Delivery to Customers − Taking care of PRN and Inward /Outward of stock
- Maintaining FIFO AND LIFO of the products − Doing cycle count timely to avoid Pilferage and shrinkage
- Handling Customer Queries and Complaint and provide them correct solution
- Making daily Sale reports and MIS that track our Day to Day performance
Second Assistant Manager
01.2013 - 06.2015
- Mcdonalds − Managing QSC (Quality Service and Cleanliness)
- Handling store Operations
- Handling delivery and ensuring on time delivery to customers
- Handling Shift Huddles and Bottle neck of shift
- Managing scheduling and inventory − Handling Customer complaints and Customer queries and provide them correct solution
Education
MBA - undefined
PTU
BA - undefined
Punjab University
undefined
Grand Hotel
Skills
SOFT SKILLSAttention – to – detailsInnovatorCollaboratorStrategic ThinkerProblem SolverAnalyticalIT SKILLSMS Office (Word, Excel, PowerPoint)
PERSONAL DETAILS
Languages KnownEnglish, HindiPostal Address: 730/9 Top Floor Housing Board Colony GTB Nagar,Jalandhar Pin-144003Timeline
Ops Executive
Amazon Seller Services Pvt. Ltd
08.2018 - Current
Team Lead
Amazon Seller Services Private Ltd
08.2017 - 08.2018
Assistant Manager
10.2015 - 08.2017
Second Assistant Manager
01.2013 - 06.2015
MBA - undefined
PTU
BA - undefined
Punjab University
undefined
Grand Hotel