Panduka Deshan Wijesekara
Hounslow,United Kingdom
Summary
Talented branch manager cum lecturer successfully improves team effectiveness, grows revenue and increases customer satisfaction in challenging markets. Detail-oriented and forward-thinking with strong communication, decision-making and problem solving abilities. Demonstrated skills motivating teams using transformational leadership.
Overview
5
5
years of professional experience
21
21
years of post-secondary education
Work history
Branch manager
ESOFT Metro Campus
Tangalle, Srilanka
2017.05 - 2022.02
- Achieved 100% annual branch sales target for three consecutive years, demonstrating consistent performance and strong goal orientation.
- Interviewed and hired talented individuals with top-level strengths, improving overall talent and skillset for organisation.
- Boosted branch sales by developing and deepening customer loyalty through incentive programmes.
- Performed monthly and quarterly employee performance appraisals.
- Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
- Conducted regular branch staff meetings to communicate goals and objectives.
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Identified new business leads and achieved high conversion rates to exceed growth targets.
- Maintained detailed records of branch office activities.
- Used social media platforms to promote products and services to target audiences.
Lecturer in computer science
ESOFT Metro Campus
Tangalle, Srilanka
2017.05 - 2022.02
- Handled student behaviour issues as per school policy to maintain order in class.
- Planned lessons and generated materials to promote ICT development.
- Kept accurate records of student progress in class and on examinations.
- Provided appropriate resources and learning materials to promote student comprehension.
- Attended workshops to stay updated on changes and advancements in computer technology taught in school.
- Prepared students annually for examinations, capturing pass rate.
Education
Master of Science - Web And Mobile Development Technologies
Northumbria University
Newcastle Upon Tyne, United Kingdom 2022.02 - 2023.02
Master of Business Administration - Business Administration
London Metropolitan University
ESOFT Metro Campus, Srilanka 2021.02 - 2022.02
Bachelor of Science with Honours - Computer Science
Staffordshire University
APIIT, Srilanka 2014.02 - 2017.02
School Education - Science Stream
Rahula Collage
Matara, Srilanka 1998.01 - 2013.08
Skills
- Business development expertise
- Strategic cost management (SCM)
- Excels in team leadership
- Customer service awareness
- Strong team-builder
- Employee management
- Competitor analysis
- Strategic business plans
- Sales & Marketing budget management
- IT suite security
Interests
- Photography
- Videography
- Swimming
- Hiking
- Traveling
Timeline
Master of Science - Web And Mobile Development Technologies
Northumbria University
2022.02 - 2023.02
Master of Business Administration - Business Administration
London Metropolitan University
2021.02 - 2022.02
Branch manager
ESOFT Metro Campus
2017.05 - 2022.02
Lecturer in computer science
ESOFT Metro Campus
2017.05 - 2022.02
Bachelor of Science with Honours - Computer Science
Staffordshire University
2014.02 - 2017.02
School Education - Science Stream
Rahula Collage
1998.01 - 2013.08