Pamela Pencheva

Warmly greeted guests, provided menu guidance, and confidently recommended cocktails and food pairings

" Took and processed food and drink orders accurately, ensuring timely and professional service

• Served signature cocktails, wines, and a variety of beverages with attention to detail and presentation
• Handled cash and card payments efficiently while maintaining accuracy and discretion

Supported the floor team during busy service, including food running, table resets, and guest requests

• Assisted with opening and closing duties, including setting up the bar, polishing glassware, and deep cleaning front-of-house areas
• Prepared coffee and hot drinks to standard, including specialty orders
• Maintained a clean and organized workspace to meet health and safety standards
• Helped set up and execute events, including private functions and high-volume services
• Replenished stock and prepped the bar for the following day’s service

• Prepared and reset tables promptly to maintain a smooth and efficient dining service
• Polished glassware and cutlery to fine dining standards before and during service
• Delivered food and drinks efficiently with attention to detail and presentation
• Prepared and served tea and coffee with attention to presentation and guest preference
• Supported the floor team with guest service, communication between kitchen and front of house
• Assisted in restocking service stations and maintaining a clean and organized environment
• Participated in closing duties, including breakdown, deep cleaning, and resetting for the following day

• Supported bartenders by restocking and organizing spirits, mixers, garnishes, and glassware
• Polished and maintained all barware to meet high hygiene and presentation standards
• Refreshed ice wells and fridges throughout service to ensure uninterrupted operations
• Monitored stock levels and communicated inventory needs to management
• Performed thorough end-of-night cleaning and sanitation of the bar area
• Replenished stock and supplies to prepare for the next day's service
• Polished and maintained glassware to ensure high presentation standards
• Closed the bar efficiently, including cleaning, sanitising, and restocking supplies

• Prepared fresh juice blends according to customer preferences and company standards
• Delivered friendly and efficient service while processing sales
• Maintained cleanliness and hygiene by regularly cleaning juicing machines and workstations

• Warmly welcomed and seated guests to ensure a pleasant dining experience
• Accurately took customer orders and relayed them to the kitchen and bar
• Delivered food and beverages promptly while maintaining high service standards
• Prepared various beverages and assisted with food preparation
• Handled cash and card transactions efficiently and accurately
• Compiled and submitted end-of-day sales and operations reports