PAMELA NYAMA
BULAWAYO,ZIMBABWE
Summary
Dedicated professional with a strong focus on compassionate care and personal assistance. Demonstrates exceptional attention to detail, clear communication, and teamwork skills. Proficient in household management, social care, and promoting personal hygiene. Committed to improving time management and ensuring safety awareness in all tasks. Aims to provide the highest standard of patient care with a positive attitude and respectful demeanour.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Health Care Assistant
Inyathi District Hospital
Inyathi, Inyathi
08.2022 - Current
- Assisted in all aspects of personal care, retaining comfort and dignity
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief
- Kept patient environments clean and neat following optimum hygiene standards
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques
- Observed patient condition and behaviour closely, reporting changes or concerns promptly
- Maintained confidentiality and compliance standards for optimised patient care
- Delivered high-quality care to clients with disabilities, achieving care plan objectives
- Provided attentive first-hand care, comfort and safety to patients
- Positioned, lifted and transported patients with limited mobility
- Monitored client health conditions and reported immediate issues to manager
- Prepared healthy meals with additional mealtime planning, feeding and support
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress
- Submitted reports to manager regarding status of client
- Provided high-quality person-centred support and received consistently positive patient feedback
- Adapted to service users' needs and requests to maintain personalised care
- Optimised patient satisfaction through compassionate, considered care and communication
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
Health Care Assistant
St Luke's Hospital
05.2022 - 08.2022
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol
- Prepared healthy meals with additional mealtime planning, feeding and support
- Helped design and update treatment plans based on progress and health developments
- Massaged patient tissue and delivered other non-pharmacological pain relief
- Assembled and dismantled equipment required by healthcare professionals
- Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication
- Assisted with rehabilitative care following treatment plans established by health professionals
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff
- Minimised care continuity issues by keeping thorough, accurate records
- Updated families regularly on patient progress and treatment plan changes
- Assisted with medicine and stock counting, ordering and replenishing
Waitress
Mpala Events
01.2022 - 12.2022
- Welcoming guest and escorting them to theirs seats
- Transporting soiled dishes from dining room to the kitchen and deposit them in property placing
- Cleaning all the spillage during meal time and at close
- Serving food and beverages to the guest in a friendly and courteous manner
- Cleaning all the sitting furniture and tables
- Making sure all the items required for the set up of each table are clean, unspotted and in place
- Listening to guest complaints, rectify wrong doings and any guest's demands, informing the manager for all the complaints
- Preparing tables by setting up linen
- Ensuring tables have been cleared and cleaned
- Washing cutlery
- Clearing after events
Office Secretary
Autosphere Transport
02.2020 - 11.2020
- Making travelling arrangement
- Documenting expenses and hand in reports
- Developing and maintaining filing system
- Maintaining office forms, ensuring adherence to current policy and procedures
- Filing and updating contact information of employees, customer's suppliers and external partners
- Managing the daily, weekly and monthly agenda
- Arranging new meetings and appointments
- Overseeing day to day running of the company
- Attending meetings and taking notes Prioritising work load
- Provided positive first impressions by maintaining immaculately reception areas and warmly greeting client
- Documented and shared weekly meeting minutes
- Organised personal and professional calendars, sending reminders and updates for upcoming meetings and events
- Screened incoming telephone calls and PR enquiries, directing them through appropriate
- Identified depleted items, requested supplies and submitted
Education
Pharmacy Counter Assistant - Pharmacy Counter Assistant
Ocean Bird Foundation International
Bulawayo 03.2024 - 08.2024
Nurse Aide - Health Care
Red Cross Training School
Bulawayo 01.2022 - 03.2022
Ordinary Level - Ordinary Level
Herentals College
Bulawayo 2012 - 2013
Ordinary Level - Ordinary Level
Eveline High School
Bulawayo 2007 - 2010
Skills
- Attention to detail
- Team work
- Improve time management
- Display a respective attitude
- Safety Awareness
- Patience
- Personal Care Assistance
- Household management
- Social care
- Personal hygiene promotion
- Compassionate care giver
- Positive attitude
- Personal care assistance
- Bedmaking
- Clear communication
- Patient bathing
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Languages
ENGLISH
SHONA
NDEBELE
Custom
- Admin - Ocean Bird Foundation International, Admin, admin@oceanbirdacademy.co.zw, +263784135909, +263(2)260635
- Miss S Ngwenya, Charge Nurse - Inyathi District Hospital, siphephile.ngwenya@gmail.com, +263772903100
- Mr N Saungweme, Charge Nurse - St Luke's Hospital, nsaungweme17@gmail.com, +263773956317
- Mr L Luphahla, Manager - Autosphere Transport, ssphere@yahoo.com, +263774403885
- Mr V Beka, Head Waiter - Mpala Events, mrvincebeka@gmail.com, +263773700818
Affiliations
- Cooking
- Baking
- Singing
Timeline
Pharmacy Counter Assistant - Pharmacy Counter Assistant
Ocean Bird Foundation International
03.2024 - 08.2024
Health Care Assistant
Inyathi District Hospital
08.2022 - Current
Health Care Assistant
St Luke's Hospital
05.2022 - 08.2022
Nurse Aide - Health Care
Red Cross Training School
01.2022 - 03.2022
Waitress
Mpala Events
01.2022 - 12.2022
Office Secretary
Autosphere Transport
02.2020 - 11.2020
Ordinary Level - Ordinary Level
Herentals College
2012 - 2013
Ordinary Level - Ordinary Level
Eveline High School
2007 - 2010
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