Pamela Hill
Invergow
Summary
Dedicated professional with a strong focus on team collaboration and effective communication. Demonstrates exceptional customer service excellence and attention to detail, ensuring client confidentiality and time efficiency. Committed to leveraging cross-functional collaboration skills to achieve organisational goals.
Overview
41
41
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Senior financial analyst
NCR Atleos
Dundee, Angus
03.2005 - Current
- Work with financial team to coordinate high-volume workflow under stringent deadlines.
- Provided detailed analysis and actionable insights of Actual and Forecast trends to senior management.
- Create & review monthly/ quarterly metrics.
- Engage in 1:1 meetings with managers/ leaders around the world.
- Collaborate with various teams across the organisation (my customers) globally.
- Supported team by demonstrating respect and willingness to help.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Updated and maintained financial models to foster ongoing accuracy.
- Trained and mentored junior analysts in financial modelling, reporting and best practices.
- Built and updated financial models to support ongoing budgeting and forecasting processes, analyse complex information and process real-time data.
Manufacturing assembler
NCR
Dundee, Angus
02.1998 - 03.2005
- Ensured full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
- Met deadlines and targets for assembly work in busy production environment.
- Coordinated with supervisors for timely completion of projects.
- Assessed performance of finished work pieces to guarantee proper functionality.
- Independently operated production line equipment.
- Followed safety protocols to minimise workplace injuries.
- Performed cleaning activities across site to maintain safety and compliance.
- Tested finished workpieces to measure dimensions and tolerances for quality purposes.
- Adhered to health and safety regulations, promoting optimal team wellbeing and compliance.
- Utilised manual dexterity in handling small parts during product assembling process.
- Ensured quality production by following precise assembly instructions.
- Collaborated with fellow team members for improved production speed.
- Prepared components for assembly, resulting in smooth workflow.
- Understood assembly instructions for range of products.
- Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines.
- Identified faults in product parts, ensuring high-quality output.
- Trained new staff on assembly procedures, contributing to team performance.
Hairstylist
The Workshop
Dundee, Angus
05.1984 - 01.1988
- Provided detailed instructions and treatment procedures to clients.
- Utilised advanced cutting techniques to deliver desired results.
- Displayed energy and enthusiasm in fast-paced environment.
- Regularly updated knowledge of latest industry trends for improved services.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Collaborated closely with other stylists, fostering a team-oriented atmosphere.
- Permed and straightened hair to achieve desired client looks.
- Expertly trimmed and styled hair for weddings and other special occasions.
- Pre-booked returning client appointments to foster continued loyalty.
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
- Enhanced client satisfaction by providing expert hairstyling advice.
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Participated actively in staff training sessions, constantly improving own skill set.
- Maintained spotlessly clean salon workstations and tools.
- Coloured hair using permanent, semi-permanent and natural dyes to suit client needs.
- Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
- Trained junior stylists to create high-performing salon teams.
- Educated clients on proper hair care routines, enhancing their overall experience.
- Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
- Updated customer files with colour notes, preferences and services delivered.
- Sanitised tools and equipment to maintain hygiene and safety protocols.
- Set up workstations and treatment rooms with necessary products, equipment and supplies.
Education
Scottish Qualifications Certificate -
Harris Acacdemy
Dundee 08.1979 - 06.1983
Skills
- Team player
- Cross functional collaboration
- Effective communication
- Customer service excellence
- Attention to Detail
- Client confidentiality
- Time efficiency
Affiliations
- Yoga
- Flower Arranging
- Travel
Certification
Won a Ski Holiday to France with members of top level hairdressing salons in Scotland for highest selling Biosthetics products in the Salon.
Timeline
Senior financial analyst
NCR Atleos
03.2005 - Current
Manufacturing assembler
NCR
02.1998 - 03.2005
Hairstylist
The Workshop
05.1984 - 01.1988
Scottish Qualifications Certificate -
Harris Acacdemy
08.1979 - 06.1983
Won a Ski Holiday to France with members of top level hairdressing salons in Scotland for highest selling Biosthetics products in the Salon.
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