Palwinder Singh
Southall
Summary
Experienced Store Manager with 2 years in hospitality and catering management. Strong leadership capabilities, guiding teams to provide exceptional customer service and meet business goals. Skilled in digital marketing, utilizing online strategies to boost brand awareness and drive customer engagement. Proficient in computer systems and software, adaptable to evolving technologies. Known for problem-solving skills, patience, and deep industry knowledge. Committed to fostering positive customer relationships and ensuring smooth operations.
Overview
10
10
years of professional experience
Work History
Store Manager
Amorino United Kingdom
03.2023 - 02.2025
- Store Managerment, Organising the Store, Team Management, Rota, Customer Assistance, Resolving Customers Complaints, Manage the labour with sale And Etc
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Warehouse Assistant
Planet Recruitment
11.2021 - 02.2023
- Executed packing and picking operations with precision and speed.
Village Level Entrepreneur(Digital Service Centre)
Digital India
03.2019 - 09.2021
- Digital India (E-Government Services)
- Delivered essential public utility services, social welfare schemes, healthcare, financial, education and agriculture services.
- Delivered streamlined digital solutions in a unified location.
Network Admin
Next Logic IT training Center
04.2019 - 02.2020
- Company Overview: Pathankot India
- Ensured seamless operation of Workgroup network in training facility.
- Oversaw resolution of network issues at the Networking HUB.
- Solved desktop problems related to switches, network printers, group policies, and other devices.
Desktop Support Engineer (DL1)
Vayam Info. Solutions
10.2014 - 10.2015
- Handled network connectivity and resolved desktop issues, ensuring proper IP addresses and domains.
- Configured Lotus Mail and installed MS Office.
- Configured switches and routers for optimized network performance.
Education
Master's Program - Cloud Architect
Simplilearn
03.2025
Bachelor of Technology - Electrical & Electronics Engineering
Arni University
Kathgarh, Himachal Pradesh04.2018
Polytechnic Diploma - Electronics & Communication Engineering
The Punjab State Board of Technical Education and industrial Training
India 12.2013
Senior Secondary -
D.A.V School
Dhariwal, Punjab04.2009
Matriculation -
D.A.V School
Dhariwal, Punjab04.2007
Skills
- Store/Team Management
- Leadership
- Store maintenance
- Merchandise planning
- Promotions management
- Team leadership
- Sales strategies
- Customer service
- Multitasking and organization
- E-commerce integration
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Digital Marketing (Google AD, Facebook - Instagram (FB Ad Manager))
- Outlook MS Office 365
Languages
English
Punjabi
Hindi
Urdu (Understanding)
Accomplishments
- Food & allergy training
- SELT B1. (English Proficiency Test)
Personal Information
- Date of Birth: 08/02/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Music
- Singer and Musician
- Writer (Poetry)
Disclaimer
I, hereby solemnly declare that all the above information is correct to the best of my knowledge and faith and I bear the responsibility for the correctness of the above mentioned particulars.
Timeline
Store Manager
Amorino United Kingdom
03.2023 - 02.2025
Warehouse Assistant
Planet Recruitment
11.2021 - 02.2023
Network Admin
Next Logic IT training Center
04.2019 - 02.2020
Village Level Entrepreneur(Digital Service Centre)
Digital India
03.2019 - 09.2021
Desktop Support Engineer (DL1)
Vayam Info. Solutions
10.2014 - 10.2015
Senior Secondary -
D.A.V School
Matriculation -
D.A.V School
Master's Program - Cloud Architect
Simplilearn
Bachelor of Technology - Electrical & Electronics Engineering
Arni University
Polytechnic Diploma - Electronics & Communication Engineering
The Punjab State Board of Technical Education and industrial Training
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